Samsung SM-G355HZWNTWO, SM-G355HZKNTPL, SM-G355HZWNITV manual Your device is hot to the touch

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Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Contents SM-G355HN About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Utilities Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card →Settings →Storage →Unmount SD cardFormatting the memory card Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Holding the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Tapping and holding DraggingDouble-tapping Pinching FlickingRotating the screen Notifications Home screen Rearranging itemsRearranging panels Using widgets Setting wallpaperRearranging applications Installing applicationsUninstalling applications Applications screenOpening from recently-used applications Using applicationsDisabling applications Opening an applicationChanging the keyboard layout Using the Samsung keyboardEntering text Changing the keyboard typeCopying and pasting Connecting to a Wi-Fi networkTurning Wi-Fi on and off Entering text by voiceForgetting Wi-Fi networks Setting up accountsJoining Wi-Fi networks Adding Wi-Fi networksRemoving accounts Connecting with Samsung KiesConnecting with Windows Media Player Transferring filesDevice MTP Connecting as a media deviceSetting a pattern Securing the deviceSetting a PIN Setting a passwordUnlocking the device Upgrading the device Upgrading with Samsung KiesUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Fixed dialling number Adding contactsSending a message Viewing call logsReceiving calls During a video call Video callsListening to a voice message Making a video callManaging contacts ContactsImporting contacts Searching for contactsDisplaying contacts Importing and exporting contactsManaging groups Favourite contactsContact groups Adding contacts to a groupMessages Business cardSending messages Setting up email accounts Sending scheduled messagesViewing incoming messages Reading messages Google Mail Labels HangoutsPhotos Google+ChatON Internet Web & networkSharing webpages ChromeHistory LinksSyncing with other devices BluetoothPairing with other Bluetooth devices Sending and receiving dataReading information from an NFC tag Making a purchase with the NFC feature BeamSending data via Android Beam Media CameraCamera etiquette Shooting mode Taking photosTaking a photo Panoramic photos Applying filter effectsTap →Panorama Recording mode Taking videosTaking a video Configuring settings for Camera Zooming in and outShare shot Media Editing images GalleryViewing images Playing videosSharing images Setting as wallpaperModifying images Deleting imagesSelect a video to play VideoSharing videos YouTubeDeleting videos Watching videosListening to the FM radio RadioAdding stations to the favourites list Scanning radio stationsPlay Store Application & media storesPlay Books Samsung AppsPlay Newsstand Play Movies & TVPlay Music Play GamesBrowsing memos UtilitiesMemo Composing memosPlanner Creating events or tasksSyncing with Google Calendar Deleting events or tasks DriveChanging calendar type Searching for events or tasksDeleting alarms AlarmSetting alarms Stopping alarmsStopwatch TimerCalculator World clockVoice Recorder Recording voice memosPlaying voice memos Search scope GoogleManaging voice memos Searching the deviceViewing files Voice SearchMy Files Google NowSearching for a file Viewing storage informationAdding shortcuts to folders Downloads Getting directions for a destination Travel & localMaps Searching for locationsSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiTethering and Mobile hotspot Flight modeSetting Network notification Wi-Fi DirectMobile networks Default messaging appData usage More networksLock screen SoundRingtones Wallpaper DisplayRingtones and keypad tones Additional settingsCall Answering/ending callsPower saving mode BatteryStorage Application manager LocationSecurity Language Set up SIM card lockSecurity update Language and inputSamsung keyboard DefaultPointer speed Google voice typingVoice search Text-to-speech optionsBackup and reset Add accountDate and time Text-to-speech options AccessibilityAbout device AccessoriesGoogle Settings PrintingYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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SM-G355HZWNEUR, SM-G355HZWNGBL, SM-G355HZWNITV, SM-G355HZKNEUR, SM-G355HZWNTPL specifications

The Samsung SM-G355HZWNSEB and SM-G355HZKNSEB represent two variants of the Galaxy Core 2 smartphone, designed to cater to users looking for a balance between functionality and affordability. Launched in 2014, these devices exemplify Samsung's commitment to providing reliable performance and essential features in the mid-range smartphone category.

At the heart of the Galaxy Core 2 lies a 1.2 GHz quad-core processor, which delivers smooth multitasking and responsiveness for everyday tasks like browsing, messaging, and social media. Complementing this is a generous 1 GB of RAM, enabling users to run multiple applications simultaneously without slowing down the device. Additionally, the 4.5-inch TFT display, with a resolution of 800 x 480 pixels, provides decent clarity for viewing images, videos, and text, ensuring that users have a satisfactory visual experience.

In terms of storage, both models come with 8 GB of internal memory, expandable up to 64 GB via microSD cards, offering plenty of space for apps, photos, and files. The Galaxy Core 2 is equipped with a 5 MP rear camera, augmented by an LED flash, allowing users to capture moments with reasonable quality. A 0.3 MP front-facing camera is also present, suitable for selfies and video calls.

The devices run on Android 4.4.2 KitKat, enhanced by Samsung's TouchWiz interface, which adds a layer of customization and user-friendly features. Users benefit from access to Google Play Store, enabling them to download a wide array of applications and games to enhance their smartphone experience.

Moreover, the Galaxy Core 2 supports a range of connectivity options, including 3G, Wi-Fi, Bluetooth 4.0, and GPS, catering to the essential needs of modern smartphone users. The removable 2000 mAh battery ensures adequate power for daily use, making them ideal for individuals who prioritize efficiency.

In summary, the Samsung SM-G355HZWNSEB and SM-G355HZKNSEB are reliable smartphones that offer a solid blend of performance, features, and connectivity, making them suitable for users seeking an accessible device without sacrificing essential capabilities. With a focus on affordability and practicality, these models continue to serve as reliable options in the competitive smartphone market.
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