Samsung SGH-I450CRATIM manual Troubleshooting, Contacting a service centre, General → Security →

Page 102

9 Troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

Contacting a service centre

If you have attempted the troubleshooting solution and are still having problems with your device, make a note of the following information and contact your local dealer or Samsung after-sales service:

•Model number(s) of your device

•Serial number(s) of your device

•A clear description of the problem

When contacting Samsung, use the contact phone numbers, web addresses, or postal addresses for your country of residence.

When you turn on your device, the following messages may appear:

Message	Try this to solve the
Message	problem:
Insert SIM	Ensure that the SIM card is
card	installed correctly.

Locked	The autolock feature is
	enabled. To use the device,
	you must press <Unlock>
	and enter the code. To
	disable the autolock feature,
	1. Press [ ] → Settings →
	General → Security →
	Phone and SIM card.
	2. Set the Phone autolock
	period to None.

99

Image 102

Contents English EU /2008. Rev SGH-i450 Using this guide Instructional icons→ Music player represents Copyrights and trademarks Contents Connectivity Keep your device away from small children and pets Safety and usage informationInstall mobile devices and equipment with caution Protect your hearingAvoid interference with pacemakers Turn off the device in potentially explosive environmentsReduce the risk of repetitive motion injuries Drive safely at all times Follow all safety warnings and regulationsUse only Samsung-approved accessories Turn off the device near medical equipmentProtect batteries and chargers from damage Handle your device carefully and sensiblyAvoid interference with other electronic equipment Allow only qualified personnel to service your deviceEnsure maximum battery and charger life Use your device in the normal positionHandle SIM cards and memory cards with care Ensure access to emergency servicesUse batteries only for their intended purpose Specific Absorption Rate SAR certification informationSafety and usage information Call an international number CommunicationCalls Make a call from the contact listCall a recently dialled number Insert a pauseView and return missed calls To insert a pause, press to select the type of pauseDivert calls Bar block callsMessages Message foldersInbox icons Outbox statusIcon Description View a text message Text messagesSend a text message Retrieve messages from a SIM cardPress Options → Copy → Inbox or a folder Set an access pointMultimedia messages Send a multimedia messageEdit a multimedia message → Remove → an itemView a multimedia message → Call mailbox Listen to voicemailEmail messages Create a mailboxView an email message Send an email messagePress Options → Insert → an attachment type optional To view new messages onlineDelete an email message Press Options → Disconnect View or save email attachments→ Attachments Options → Delete → Phone onlyInstant messages Set up a serverLogin to the IM server Options → Delete → Phone and serverInsert smiley use one of the preset smileys Start a conversationOptions → End conversation Accept an invitation Contact is online Contact is offline Contact is blocked Audio messagesAdd IM contacts Change IM optionsCell broadcast messages Subscribe to a cell broadcast Options → Cancel subscriptionPress Options → Topic → Add manually → SubscribeBusiness card select Save business card Save smart message data or settings to your deviceSmart messages Ringing tone to save to Gallery, select SaveService messages LogsRecent calls Packet data Press Options → Clear timersCall duration Press Options → Clear listCommunication log Log duration Press Options → Settings Press Options → ChangeCommunication options Text message optionsMultimedia message options Retrieval settings Email optionsInclude signature set to include a signature in your email Service message options Cell broadcast message optionsMailbox in use set a mailbox for messages Standby mode, press → Messaging → Options → Settings →Other message options Other to change the following optionsAdd files to your device MediaMusic player Add files to the music libraryKey Function Landscape mode Portrait modeKey Function Create a playlist Do thisCapture a photo Use the keypad in Camera modeCamera → CameraView a photo Use the keypad in Camcorder modeKey Function See adjustment shortcuts Record a videoOpen a media file GalleryPlay a video Add a streaming internet link to the GalleryCrop a video Play streaming content from the internetVideo Editor → Gallery → Streaming linksSelect a video file Press to start playback Add audio to a videoMake a slideshow → Video Editor → Make photo movieMake a storyboard To change the order of photos, press Options → Move→ Video Editor → Storyboard Set up your favourite radio station list RadioListen to the FM radio RealPlayer Save radio stations by automatic tuningFlash Player Save a radio station manuallyPlay a media file in RealPlayer Play streaming web content with RealPlayerRecorder Record a voice clipPlay a voice clip Install PC StudioPC Studio Use PC StudioPersonal Productivity ContactsCreate a new contact card Press Options → New SIM contact Search for a contact cardCopy contact cards Scroll to a contact and press to open itSet a default number or address Press Options → DefaultsAssign a speed dial number to a contact card Press Options → Ringing tone Assign a ringtone to a contact card or groupCreate a contact group Press Options → New groupCreate a Calendar event CalendarSync your contacts Options → Synchronisation → StartStop an event alarm Change the Calendar viewChange Calendar options Update Quickoffice QuickofficeOpen a Quickoffice document Option Description Zoom Adobe ReaderPress Options → Browse for file FindPress Options → New note Create a noteSync notes with other devices → Synchronisation → StartWeb Browse a webIcon Description Frequently used links Forward Go to web address move to the entered web Standby mode, press → Web Change browser settingsAdd a bookmark Press Options → SaveSave a web Use a bookmarkSave a web page and view it offline Press Options → Tools → SaveDownload files from the web View a saved webOptions → Navigation options → Reload Use the Bluetooth wireless feature Turn on the Bluetooth wireless featureConnectivity Icon Device type Change paired device optionsPress Options → New paired device Assign short name set a short name for a paired deviceActivate Remote SIM mode Send data via the Bluetooth wireless featureReceive data via the Bluetooth wireless feature Select a file or item to sendStandby mode, press → Connectivity → USB → USB mode Set a default action for your USB connectionRemote SIM mode Connect via USBSynchronise with Windows Media Player Copy music files to a memory cardClick Start Sync Synchronise data Synchronise your deviceCreate a new sync profile Press Options → New sync profilePress Options → Synchronise Clock Additional ProgramsCalculator Last result insert the result from the last calculationStop an alarm Change clock settingsSet a new alarm Create a world clockPress Options → Add city ConverterAdd currencies and exchange rates Press Options → Currency ratesPress Options → Set as base currency Convert currenciesConvert measurements Scroll down to Amount and enter the base amountUse name dialling Voice Signal→ Voice Signal Search for contactsGPS data Open applications by voiceSend a text message Navigate with GPS data Bluetooth GPS or Network based and press Options → EnableActivate a positioning method → GPS dataMonitor trip details LandmarksView your current position → GPS data → Trip distance Press Options → StartSearch for a file or folder ManagersFile manager Create a new folderStandby mode, press → Installatio... → App. mgr Install a new applicationChange installation options Application managerDefine a server profile Device managerRemove an application → Device mgr Press Options → New server profileServer ID set the ID of the remote server Start a configuration sessionWhen you are finished setting the options, press Back → Device mgrView activation keys Restore an expired activation keyActivation key manager → Actv. keysFormat a memory card Restore data from a memory cardMemory card manager Back up data to a memory cardView memory details Protect a memory card with a passwordConnection manager View connection detailsClose an open connection Options → Details to access the followingAcc. pt. name of the access point in use Scroll to a connection and press→ Settings SettingsGeneral settings PersonalisationShortcuts set the softkey shortcuts for Standby mode Backlight on time set the delay before the backlight dimsStandby mode Keypad tones set the volume for keypad tonesWorkdays set the days of the week to sound alarms Date and timeEnhancement Security Lock code set a lock code for the deviceCertif. management Factory settingsPositioning Security modulePositioning server Phone settingsCall Message text set the message to send to rejected callersVoice calls Slide up set to answer a call when you open the deviceCall divert If not answered set to divert calls you do not answerOutgoing calls set to prevent all outgoing calls Call barringNetwork Incoming calls set to prevent all incoming callsAccess points Connection settingsBluetooth Connection name set a name for the access point connectionAccess point name set the web address for the access point Data bearer set a data transmission type APN control Applications settings Configurations RealPlayerUse proxy set to use a proxy server CameraStreaming Proxy ImageApp. manager Default video name set a default label for new videosVoice recorder LogGeneral → Security → TroubleshootingContacting a service centre Phone and SIM cardMessage Try this to solve Problem You forgot a security, PIN, or PUK codeYou select a contact to call, but the call is not dialled Your display shows white linesYou enter a number, but the call is not dialled Another caller cannot hear you speakingAn application is frozen will not respond Your device is hot to the touchYour device prompts you to delete some data Press and hold to open the application listYou cannot find a Bluetooth-enabled device Index Defining server profiles, 80 starting a configuration Gallery see mediaGPS Quickoffice

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