Samsung LT24D391EI/EN Troubleshooting, Energy Saving Menu → System → Eco Solution → Energy Saving

Other Information

Troubleshooting

If the product seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com

Issues	Solutions and Explanations
Flickering and Dimming	If your Samsung Television is flickering or dimming sporadically, you may need to
	disable some of its energy efficient features such as the Energy Saving feature.
	Follow the steps below with your remote to turn these features off or on.
	●●	Energy Saving: MENU → System → Eco Solution → Energy Saving
Component Connections /	If you find that the colour on your Samsung television’s screen is not correct or black
Screen Colour	and white, first run a Self Diagnosis on the product to make sure there are no device
	issues.
	●●	Self Diagnosis: MENU → Support → Self Diagnosis → Picture Test
	If the problem does not appear in the Picture test, make sure:
	●●	Your connections are all consistent. For example, if you’ve used the AV In jack on
		your product, make sure you have used the AV Out jack on your video source.
	●●	You have connected to your devices to the correct jacks. For example, if you use
		the Component jacks, labeled Pb, Pr, and Y, to connect your product and video
		source, make sure you have connected the blue Pb jack on the video source to
		the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack on
		the product.
Screen Brightness	If you find that the colours on your Samsung product are correct but just a little too
	dark or bright, try adjusting the following settings in the Picture option in the Main
	menu:
	●●	Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to
		“Picture” on user Menu then try adjusting options mentioned above.
Unwanted Powering Off	If your Samsung product appears to turn off by itself, there may be an issue with
	either your Timer settings or your Eco friendly No Signal Power Off feature.
	First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off the
	product automatically after a certain period of time has passed.
	●●	Sleep Timer: MENU → System → Time → Sleep Timer
	If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or
	Auto Power Off feature.
	●●	No Signal Power Off: MENU → System → Eco Solution → No Signal Power Off
	●●	Auto Power Off: MENU → System → Eco Solution → Auto Power Off

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