Samsung RS21KLLB1/XEK, RS23FGRS1/XET, RS23DASW1/FAL, RS21KLSGA/XSV, RS21KLLB1/XSH Troubleshooting

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TROUBLESHOOTING

The refrigerator does not work at all or it does not chill sufficiently

Check that the power plug is properly connected.

Is the temperature control on the display panel set to the correct temperature? Try seting it to a lower temperature.

Is the refrigerator in direct sunlight or located near a heat source?

Is the back of the refrigerator too close to the wall?

The food in the refrigerator is frozen

Is the temperature control on the display panel set to the correct temperature? Try seting it to a warmer temperature.

Is the temperature in the room too low?

Did you store the food with a high water content in the coldest part of the refrigerator.

You can hear unusual noise or sounds

Check that the floor is levelled and stable.

Is the back of the refrigerator too near to the wall?

Was anything dropped behind or under the refrigerator?

A “ticking” sound may be heard from inside the refrigerator, but this is normal. This occurs because various accessories are contracted or expanded.

The front corners and sides of the cabinet are hot; condensation occurs.

Anti-condensators are installed in the front corners of the refrigerator to prevent condensation.

Condensation can occur when you leave the door open for a long time.

Ice is not dispensed

Did you stop the ice making function?

Is there any ice in the ice storage unit?

Is the water line connected and the shut-off valve open?

Is the freezer temperature too warm? (Set the temperature lower)

Did you wait for 12 hours after installation of the water supply line before making ice?

You can hear water bubbling in the refrigerator

The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the refrigerator

Wrap food with a strong smell so that it is airtight. Throw away any rotten food.

Frost forms on the wall of the freezer

Is the air vent blocked?

Allow sufficient space between the foods stored for efficient air circulation.

Is the door closed properly?

No water is supplied

Is the water line connected and the shut-off valve open?

Is the water supply line crushed?

Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting on the display panel.

INSTALLATION INSTRUCTIONS

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Contents Side by Side Other Symbols Used Safety WarningsSafety Warning Manual Setting UP the RefrigeratorMajor Features ModelsBasic Model Dispenser Model Control PanelDispenser Model With CoolSelect Zone Basic Model With CoolSelect ZoneDigital Panel Power FreezeCold Water Temperature ControlIce Dispenser Water DispenserFill the tank up to the full level just over 4.2 litres When exposing to child, set the locking device to the LockFix the water supply device tightly into the fixing hole Set the locking device to the LockRecommended Water Tank / Supply DeviceBottles SizeShelves and Bins Plastics Drawer Food Storage GuideTempered Glass Shelf Door BinChilled Food Storage in Refrigerator Cool Select button OptionalSoft Freeze Chill600 g Quick Cool buttonThaw button Removing the Freezer Accessories Cleaning the Accessories Deodorizer optional Changing the Interior LightWater Filter Water Filter Indicator lightUsing the dispenser without the water filter Ordering replacement filtersIf not, the water supply line can be damaged Installation of the RefrigeratorChecking the Dimensions of your Entrance Door Selecting the Location for the RefrigeratorRemoving the Front Leg Cover Optional Removing the Front LEG CoverRemoving the Freezer Door Removing the Refrigerator DoorsRemoving the Refrigerator Door Reattaching the Freezer Door Reattaching the Refrigerator DoorsReattaching the Refrigerator Door Reattaching the Front Leg Cover Optional Reattaching the Water Tube OptionalDoors will be uneven if the refrigerator is not level Please level the refrigerator firstRefrigerator If the door of the freezer is lower than thatChecking the Parts Checking the Water Dispenser Line OptionalDo not overtighten the compression nut Connecting to water supply lineConnect the water line to the refrigerator Check the water supply lineSecure the water line Install the water filterConnect to the water supply line Warranty InformationConnect the water line to the refrigerator Check the amount of water supplied to the ice tray Remove any residual matter inside the water supply lineTroubleshooting Ambient Room Temperature Limits
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RS23DASW1/FAL, RS23FGRS1/XET, RS21KLSG1/VTN, RS21KLLB1/XEK, RS21KLSG1/INT specifications

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