Troubleshooting, English-12 | Samsung AR09KSWNAWKNET specification

Troubleshooting

Before you make a call to a service center, please check the items in the table below.

	Problem	Solution

Samsung Smart Home App cannot be searched on Play store,		• Samsung Smart Home App supports android operating
Samsung Smart Home App cannot be searched on Play store,		system 4.0(ICS) or higher. For iPhone, the App supports
GALAXY Apps or iPhone App Store.		system 4.0(ICS) or higher. For iPhone, the App supports
GALAXY Apps or iPhone App Store.		iOS 7 or higher.
		iOS 7 or higher.

After installing Samsung Smart Home App, the air conditioner		• Connect the air conditioner to wireless router by
		referring to "Registering the product" section in the user
cannot be connected to the App.		referring to "Registering the product" section in the user
cannot be connected to the App.		manual.
		manual.

Samsung account cannot be accessed.		• Check your ID and password on Samsung account
Samsung account cannot be accessed.		screen.
		screen.

		• The failure might be temporary due to the distance
		between the wired or wireless router and the air
The failure message appears when the device is being added.		conditioner or other problems. Try it again after a while.
The failure message appears when the device is being added.		• About 30 seconds after disconnecting power supply of
		• About 30 seconds after disconnecting power supply of
		the air conditioner, plug in the air conditioner and then
		try the setting again.

The control function	Check whether the Wi-Fi indicator	• Check whether the air conditioner is connected to the
of Samsung Smart	is turned on on the air conditioner	• Check whether the air conditioner is connected to the
of Samsung Smart	is turned on on the air conditioner	wired or wireless router correctly.
App does not work.	display.	wired or wireless router correctly.
App does not work.	display.

English-12

ZE SHP IB_DB68-06162A-00_EN.indd 12

2016/4/19 19:33:46

AR12KSWSBWKNET, AR12KSWNAWKNET, AR09KSWSBWKNZE, AR09KSWSBWKNET, AR12KSWSBWKNZE specifications

Samsung is a leading name in the world of home appliances, and its latest range of air conditioning units continues to showcase innovation and efficiency. Among the models available, the AR09KSWNAWKNET, AR12KSWSBWKNZE, AR09KSWSBWKNET, AR07KSWNAWKNEU, and AR09KSWSBWKNZE are designed to provide optimal comfort while ensuring energy efficiency and user-friendly features.

One of the standout features across these models is the advanced Digital Inverter technology. This technology helps maintain a consistent temperature without frequently switching the compressor on and off, resulting in energy savings of up to 70% compared to traditional air conditioners. This translates to lower electricity bills and a reduced carbon footprint, making them a fantastic choice for eco-conscious consumers.

Each model is equipped with a Smart Installation feature, allowing for quick and easy setup. Samsung's innovative technology ensures that the installation process is simple for both users and technicians, eliminating the hassle typically associated with air conditioner installation.

These models also include the high-performance Triple Protector technology, which safeguards the air conditioner against power surges and high voltage, ensuring longevity and reliability. Additionally, their corrosion-resistant coating enhances durability, making them suitable for various environments.

The design of these air conditioning units embraces modern aesthetics, with sleek finishes that can seamlessly blend into any home decor. The compact size also allows for versatile installation options, whether mounted on the wall or placed in a corner.

Samsung's innovative air filtration system is another impressive feature. The advanced filter effectively captures dust, allergens, and other airborne particles, ensuring that the air circulated in the home is clean and healthy. Some models even include a self-cleaning function, which automatically removes dust and moisture, enhancing the overall air quality.

The user experience is further enhanced with Samsung's Smart Control technology, which allows users to control their air conditioning system remotely through a smartphone app. This feature enables users to adjust settings, schedule operations, and monitor energy consumption from anywhere, providing convenience and peace of mind.

In summary, the Samsung AR series air conditioning models, including the AR09KSWNAWKNET, AR12KSWSBWKNZE, AR09KSWSBWKNET, AR07KSWNAWKNEU, and AR09KSWSBWKNZE, are equipped with advanced technologies that promote energy efficiency, user convenience, and air quality. With their combination of reliable performance and modern design, these units are an excellent choice for anyone looking to enhance their home’s comfort.