Samsung H1255AGS/XEH manual Troubleshooting, Problems and solutions, Understanding error messages

Page 18

Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash programme is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

•Make sure that the shipping bolts are removed (see page 3).

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the debris filter is not clogged (see page 14).

The Door does not open

1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3. Open the filter cover using a coin.(see page 13)

4. Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed

Solution

• Close the door.

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

•Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an “UE” error message will be shown in the display window.

•This is when the internal temperature does not go down below a

certain degree in washing or hydrating. Press the Start/Pause button to try again.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

16 SAMSUNG Washing Machine Owner’s Instructions

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Contents Washing Machine Owner’s Instructions Safety Precautions Before using the applianceSafety instructions Table of Contents Installing the Washing Machine Unpacking the washing machineOverview of the washing machine Adjusting the leveling feet Selecting a locationRemoving the shipping bolts Connecting the water supply hose To connect the water supply hoseDrain hose connection procedures Positioning the drain hoseWiring lnstructions Plugging in the machineWashing a Load of Laundry Washing for the first timePutting detergent in the washing machine Temperature selection button Overview of the control panelFor the Silver Wash washing Childlock button lock functionWashing clothes using Fuzzy Logic Memory selection buttonUsing delay start Washing clothes manuallyTo Add Laundry Using Clean Tub Washing tips and hintsFabric Type Maintaining the Washing Machine Repairing a frozen washing machineCleaning the exterior Draining the washing machine in an emergencyCleaning the detergent drawer and recess Cleaning the debris filterCleaning the water hose mesh filter Understanding error messages TroubleshootingProblems and solutions Error displayedProgramme Chart  user optionFabric care chart AppendixElectrical warnings Protecting the environment Declaration of conformitySpecification Memo Memo Case the Need for Servicing Arises
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H1255AGS/XEG, H1255AGS/YLE, H1255AGS/XEU, H1255AGS/XEH, H1255AGS/XET specifications

The Samsung H1255AGS series, including models H1255AGS/XEH, H1255AGS/YLE, and H1255AGS/XEG, represents a significant advancement in the microwave technology sector. Designed to cater to the modern kitchen's needs, these models combine efficiency, convenience, and style.

One of the standout features of the H1255AGS series is the powerful inverter technology. Unlike traditional microwaves that use a fixed power level, inverter technology provides a continuous stream of cooking power. This ensures even cooking and defrosting, making it ideal for delicate foods such as fish or reheating leftovers.

Each model in the series boasts a spacious interior, allowing users to easily fit larger dishes. The 28-liter capacity is perfect for families or anyone who frequently cooks for gatherings. The turntable mechanism guarantees uniform cooking by rotating food while it heats, ensuring that every bite is just as delicious as the last.

In addition to its impressive features, the H1255AGS series is equipped with various pre-programmed cooking options. This smart technology simplifies meal preparation, as users can choose from multiple settings designed specifically for cooking popcorn, baking, grilling, and steam cooking. The one-touch buttons make it effortless to select the desired cooking function, even for those who may not be tech-savvy.

Safety is a top priority in these models, which incorporate a child safety lock feature. This function prevents accidental operation, especially important for households with young children. Additionally, the design includes an easy-to-clean ceramic enamel interior that not only reduces bacteria buildup but also makes cleaning quick and hassle-free.

The aesthetic design of the H1255AGS series is another highlight. Available in sleek finishes, these microwaves enhance any kitchen decor. The clear LED display and intuitive control panel add to the user-friendly experience, ensuring that cooking is a breeze.

In conclusion, the Samsung H1255AGS/XEH, H1255AGS/YLE, and H1255AGS/XEG microwave models are a blend of innovative technology and practical features designed to meet modern cooking demands. With their efficient inverter technology, spacious interiors, and safety features, they make meal preparation faster and more enjoyable, solidifying their place as essential kitchen appliances for families and cooking enthusiasts alike.
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