Samsung WF8502NGV/XET, WF8590NGY/YLP manual TRY the Following, Self-Test, Indication Symptom Action

When the door does The door does not open when the temperature inside your washing machine is

not open

high or when the tub is filled with water.

•

When the internal air temperature after a wash is higher than 70 °C or the water

temperature is more than 55 °C.

•

Wait until the internal temperature has dropped.

When the tub is filled with water.

➲ Select Spin to drain the water. Then you will be able to open the door.

For some models, you can open door when “End” is displayed or the end

melody is played.

✔ If you open the door by force, it may result in damage to the product or safety

issues.

When selecting the

For the Drying capacity, 1/3 of the wash capacity is reasonable. The maximum

Dry function

drying rate is 95%.

•

If you insert more than the maximum drying capacity specified in the user

manual, the drying performance may decrease.

Remove and shake out the laundry. Heat and moisture is removed and the

laundry will be dry.

When inserting

If fabric softener is inserted above the reference line (MAX) of the

fabric softener

fabric softener compartment, fabric softener may enter directly

into the tub.

•

Insert fabric softener only up to the reference line (MAX) so

MAX

that it does not overflow.

If the rinse cap (hereafter cap) is not inserted correctly or there

is foreign material in the cap when using concentrated fabric

softener (liquid fabric softener of a high viscosity), fabric softener

Rinse

or water may remain.

cap

•

Check whether the cap is correctly inserted into the detergent

•

compartment where the fabric softener is inserted.

Open the detergent compartment and press the removal

button inside. Remove and clean it.

When the wash time

The wash time may increase if an unbalance is detected with the load, the

increases

machine will automatically try to balance the load. This process may extend

the wash program time.

• Press the Start/Pause button and then check the laundry status. Spread the

laundry evenly and perform the course again.

Indication

Symptom

Action

When the door is

Is the door opened?

opened

➲ Make sure to operate your washing machine after closing the

door.

When no water is

Is the tap closed?

supplied

➲ Turn on the tap.

Is the filter net of the water supply hose connector blocked?

When the water does

Is the drain filter blocked?

not drain

➲ Clean the drain filter.

Is the washing machine frozen because of the cold weather?

➲ Add hot water into the tub and let it defrost for about one hour.

When the internal

Did the washing machine pause while drying or performing an air

temperature of the

wash?

drum is high

➲ The cooling fan operates automatically. Therefore wait until the

‘Hot’ indication disappears.

✔ Only the Power and Start/Pause buttons operate while the ‘Hot’

indication displays.

✔ When the internal temperature of the drum is high, the door

does not open. If you open the door by force, it may result in

product damage and safety issues. Therefore wait until the

temperature has dropped.

When water does not

Have the cold and hot water supply hoses been mixed up?

drain because the

➲ Connect the cold and hot water supply hoses correctly.

internal temperature

✔ Operate your washing machine again by pressing the Start/

does not drop below

Pause button.

55 °C even if thirty

minutes has passed

after the wash has

finished