Forzar el reinicio

Apéndice

La pantalla táctil responde de forma lenta o inadecuada

•Si coloca un protector de pantalla o accesorios opcionales en la pantalla táctil, es posible que esta no funcione correctamente.

•Si usa guantes o no tiene las manos limpias al pulsar la pantalla táctil, o si la pulsa con objetos puntiagudos, puede que esta no funcione correctamente.

•Es posible que la pantalla táctil no funcione correctamente en ambientes húmedos o si se moja.

•Reinicie el dispositivo para eliminar cualquier error de software temporal.

•Asegúrese de que el software del dispositivo esté actualizado a la versión más reciente.

•Si la pantalla táctil está rayada o dañada, acuda a un centro de asistencia de Samsung.

El dispositivo deja de responder o presenta un error grave

Pruebe las siguientes soluciones. Si el problema persiste, póngase en contacto con el Servicio de Atención Técnica (SAT) de Samsung.

Reiniciar el dispositivo

Si el dispositivo se congela o se cuelga, es posible que deba cerrar las aplicaciones o apagar el dispositivo y volver a encenderlo.

Si el dispositivo se bloquea y no responde, mantenga pulsados el botón Encendido y el botón Bajar volumen simultáneamente durante más de 7 segundos para reiniciarlo.

Restablecer el dispositivo

Si los métodos anteriores no resuelven el problema, restablezca los valores de fábrica.

En la pantalla Aplicaciones, pulse Ajustes →Administración general →Restablecer → Restablecer valores de fábrica →RESTABLECER →ELIMINAR TODO. Antes de restablecer los datos de fábrica, recuerde realizar copias de seguridad de todos los datos importantes almacenados en el dispositivo.

Si ha registrado una cuenta de Google en el dispositivo, deberá iniciar sesión en la misma cuenta de Google después de restablecer el dispositivo.

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SM-T813NZWEPHE, SM-T713NZKEPHE, SM-T713NZWEPHE, SM-T813NZKEPHE specifications

The Samsung SM-T813NZKEPHE, SM-T713NZWEPHE, SM-T713NZKEPHE, and SM-T813NZWEPHE are part of the Samsung Galaxy Tab series, known for their versatility and powerful performance in the realm of tablets. Each device brings unique features, making them suitable for both casual users and professionals alike.

The SM-T813NZKEPHE, also known as the Galaxy Tab S2 9.7, boasts a stunning 9.7-inch Super AMOLED display with a resolution of 2048 x 1536 pixels. The vibrant colors and deep contrasts offered by the AMOLED technology enhance media consumption, making it ideal for streaming videos and viewing photographs. The tablet is powered by an efficient octa-core processor, ensuring smooth multitasking and allowing users to run demanding applications with ease. With 3GB of RAM and multiple storage options, including a microSD slot for expandable storage, users can enjoy a fluid experience whether they're browsing the internet or using productivity apps.

On the other hand, the SM-T713NZWEPHE and SM-T713NZKEPHE models, known as the Galaxy Tab S2 8.0, offer an 8-inch Super AMOLED display, which also has a resolution of 2048 x 1536 pixels. These tablets are more compact and lightweight, making them an excellent choice for on-the-go usage. The design maintains premium aesthetics with a metal frame and glass finish. Like the 9.7-inch version, they are also powered by a sophisticated octa-core processor and come with 3GB of RAM, ensuring seamless performance.

Another notable feature across these models is their battery life. With a capacity ranging from 4000 to 5870 mAh, they provide extended usage time, perfect for long working hours or travel. Samsung's Adaptive Fast Charging technology is also available, allowing for quick recharges to minimize downtime.

In terms of connectivity, these models support Wi-Fi and LTE options, providing flexibility for internet access. They come pre-loaded with Samsung’s signature software features, including multitasking capabilities that allow split-screen functionality for efficient multitasking. Additionally, the devices run on Android, which is customizable and provides access to a wide array of applications via the Google Play Store.

Overall, the Samsung SM-T813NZKEPHE, SM-T713NZWEPHE, SM-T713NZKEPHE, and SM-T813NZWEPHE stand out in the tablet market. With their combination of high-quality displays, robust performance, and user-friendly features, they cater to a wide range of user needs, from entertainment and media consumption to professional applications and productivity tasks.