Samsung WF-F85NEW/XSG manual Troubleshooting, Problems and solutions, Understanding error messages

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Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

•Make sure that the shipping bolts are removed (see page 3).

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the debris filter is not clogged

The Door does not open

•The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed

Solution

 

 

 

• Close the door.

 

 

 

 

 

 

 

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

•Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

SAMSUNG Washing Machine Owner’s Instructions 15

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Contents Washing Machine Owner’s Instructions Safety instructions Safety PrecautionsBefore using the appliance Table of Contents Overview of the washing machine Installing the Washing MachineUnpacking the Washing Machine Connecting the water supply hoseOption Adjusting the leveling feetSelecting a location Removing the shipping boltsEnd of the drain hose may be positioned in three ways Connecting the water supply hosePositioning the drain hose Plugging in the machine Wiring lnstructions1200 rpm Washing a Load of LaundryOverview of the control panel Silver Nano selection button Putting detergent in the washing machine Washing for the first timeWhen the cycle is finished Washing clothes using Fuzzy LogicNo Spin Using Delay StartWashing clothes manually Fabric Type Load Capacity Washing tips and hintsCleaning the exterior Repairing a frozen washing machineMaintaining the Washing Machine Draining the washing machine in an emergencyCleaning the debris filter Cleaning the detergent drawer and recessTo do this Cleaning the water hose mesh filterUnderstanding error messages TroubleshootingProblems and solutions Cotton Programme ChartColoureds Delicate curtains, dresses, skirts, shirts and blouses WoolUnderwear, towels, shirts, etc Heavy Soil 800Heavy Soil Electrical warnings Fabric care chartAppendix Declaration of conformity SpecificationProtecting the environment Case the Need for Servicing Arises
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