Samsung RS21KLBL1/JUM, RS21NCSW1/XES, RS21NGRS1/XES, RS21WCSW1/XES, RS21NGRS1/XTW Troubleshooting

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TROUBLESHOOTING

The refrigerator does not work at all or it does not

chill sufficiently

•Check that the power plug is properly connected.

•Is the temperature control on the display panel set to the correct temperature? Try seting it to a lower temperature.

•Is the refrigerator in direct sunlight or located near a heat source?

•Is the back of the refrigerator too close to the wall?

The food in the refrigerator is frozen

•Is the temperature control on the display panel set to the correct temperature? Try seting it to a warmer temperature.

•Is the temperature in the room too low?

•Did you store the food with a high water content in the coldest part of the refrigerator.

You can hear unusual noise or sounds

•Check that the floor is levelled and stable.

•Is the back of the refrigerator too near to the wall?

•Was anything dropped behind or under the refrigerator?

•A “ticking” sound may be heard from inside the refrigerator, but this is normal. This occurs because various accessories are contracted or expanded.

The front corners and sides of the cabinet are hot;

condensation occurs.

•Anti-condensators are installed in the front corners of the refrigerator to prevent condensation.

•Condensation can occur when you leave the door open for a long time.

Ice is not dispensed

•Did you stop the ice making function?

•Is there any ice in the ice storage unit?

•Is the water line connected and the shut-off valve open?

•Is the freezer temperature too warm? (Set the temperature lower)

•Did you wait for 12 hours after installation of the water supply line before making ice?

You can hear water bubbling in the refrigerator

•The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the refrigerator

•Wrap food with a strong smell so that it is airtight. Throw away any rotten food.

Frost forms on the wall of the freezer

•Is the air vent blocked?

•Allow sufficient space between the foods stored for efficient air circulation.

•Is the door closed properly?

No water is supplied

•Is the water line connected and the shut-off valve open?

•Is the water supply line crushed?

•Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting on the display panel.

INSTALLATION INSTRUCTIONS

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Contents Side by Side Other Symbols Used Safety WarningsSafety Warning Major Features Setting UP the RefrigeratorBasic Model Dispenser Model Control PanelDispenser Model With CoolSelect Zone Basic Model With CoolSelect ZoneDigital Panel Power FreezeCold Water Temperature ControlIce Dispenser Water DispenserSet the locking device to the Lock Fix the water supply device tightly into the fixing holeWater Tank / Supply Device Installing a Regular BottleFreezer Shelves and BinsPlastics Drawer Food Storage GuideTempered Glass Shelf Door BinChilled Food Storage in Refrigerator Cool Select button OptionalSoft Freeze ChillThaw button Quick Cool buttonRemoving the Freezer Accessories Cleaning the Accessories Deodorizer optional Changing the Interior LightWater Filter Water Filter Indicator lightUsing the dispenser without the water filter Ordering replacement filtersSelecting the Location for the Refrigerator Installation of the RefrigeratorChecking the Dimensions of your Entrance Door Removing the Front Leg Cover Optional Removing the Front LEG CoverRemoving the Freezer Door Removing the Refrigerator DoorsRemoving the Refrigerator Door Reattaching the Freezer Door Reattaching the Refrigerator DoorsReattaching the Refrigerator Door Reattaching the Front Leg Cover Optional Reattaching the Water Tube OptionalDoors will be uneven if the refrigerator is not level Please level the refrigerator firstAdjust the Clearance Between the Doors Checking the Parts Checking the Water Dispenser Line OptionalCheck the water supply line Connecting to water supply lineConnect the water line to the refrigerator Secure the water line Install the water filterConnect to the water supply line Warranty InformationConnect the water line to the refrigerator Remove any residual matter inside the water supply line Check the amount of water supplied to the ice trayTroubleshooting Ambient Room Temperature Limits
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RS21KLSG1/JUM, RS21NLMR1/ZAM, RS21NCSW1/XES, RS21KLBL1/JUM, RS21WCSW1/XES specifications

The Samsung RS21 series refrigerators, including the RS21FJSM1/XES, RS21FGRS1/XES, RS21NGRS1/XES, RS23FCSW1/XES, and RS21DJSH1/XES, represent the pinnacle of modern refrigeration technology. These models combine sleek design with innovative features, catering to the dynamic needs of contemporary households.

One of the standout features across these models is the No Frost technology. This invention eliminates the need for manual defrosting by preventing ice buildup in both the fridge and freezer compartments. As a result, this ensures optimal food preservation and enhances the overall convenience of use, making the models low-maintenance.

The RS21 series is designed with a spacious interior that maximizes storage efficiency. With various shelves and door compartments, users can easily organize groceries, ensuring everything is within reach. Moreover, the Big Guard feature allows for larger items like cartons of milk and juice to fit comfortably, which is a significant advantage for families.

Energy efficiency is another hallmark of the Samsung RS21 range. These refrigerators boast A+ energy ratings, indicating they consume less electricity compared to standard models. This not only contributes to lower utility bills but also aligns with global sustainability efforts, as consumers seek environmentally friendly appliances.

In addition to energy efficiency, these refrigerators come with powerful cooling technology, ensuring that food stays fresher for longer. Samsung's Twin Cooling System independently controls the cooling and humidity in the fridge and freezer compartments, preventing cross-contamination of odors and maintaining optimal moisture levels for fruits and vegetables.

The interior LED lighting is another notable feature of the RS21 series, providing bright illumination without adding extra heat. This allows users to easily locate items in the fridge, enhancing overall accessibility and convenience.

Moreover, these models also include an integrated water and ice dispenser, ensuring that fresh, filtered water and ice are readily available. This is particularly appealing for those who enjoy entertaining or need quick access to cold beverages.

In summary, the Samsung RS21 refrigerators exemplify a blend of cutting-edge technology and practical features. With No Frost technology, spacious interiors, energy efficiency, and innovative cooling systems, these models not only enhance kitchen aesthetics but also improve the overall food storage experience for households.
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