Problem |
| Action | |
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| • Make sure the drain hose is straightened all the way to the | ||
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| drain system. If you encounter a drain restriction, call for | |
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| service. | |
| • | Make sure the debris filter is not clogged. | |
| • Close the door and press or tap Start/Pause. For your safety, | ||
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| the washing machine will not tumble or spin unless the door | |
Does not drain and/ |
| is closed. | |
or spin. | • | Make sure the drain hose is not frozen or clogged. | |
| • Make sure the drain hose is connected to a drain system that | ||
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| is not clogged. | |
| • | If the washing machine is not supplied with sufficient power, | |
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| the washing machine temporarily will not drain or spin. As | |
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| soon as the washing machine regains sufficient power, it will | |
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| operate normally. | |
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| • Press or tap Start/Pause to stop the washing machine. | ||
| • It may take a few moments for the door lock mechanism to | ||
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| disengage. | |
| • The door will not open until 3 minutes after the washing | ||
The door does not |
| machine has stopped or the power turned off. | |
open. | • | Make sure all the water in the drum is drained. | |
| • The door may not open if water remains in the drum. Drain | ||
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| the drum and open the door manually. | |
| • Make sure the door lock light is off. The door lock light turns | ||
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| off after the washing machine has drained. | |
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| • Make sure you use the recommended types of detergent as | ||
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| appropriate. | |
Excessive suds. | • | Use high efficiency (HE) detergent to prevent oversudsing. | |
• Reduce the detergent amount for soft water, small loads, or | |||
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| lightly soiled loads. | |
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Cannot apply | • | Make sure the remaining amount of detergent and fabric | |
additional detergent. |
| softener is not over the limit. | |
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Troubleshooting