Samsung UE22H5610AWXXC, UE22H5600AWXXC manual Troubleshooting, External devices

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Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English - 16

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Contents LED TV Risk of Electric Shock do not Open Whats in the Box? Wall Mount Kit Specifications Vesa Installing the Wall Mount KitAttaching the TV to the Stand Providing Proper Ventilation for Your TV Other CautionsSecuring the TV to the Wall Arrange the cables using the Cable HolderTo Avoid the TV from Falling Connecting devices to your TV Using the CI or CI+ CardNetwork Connection Wireless Connecting to a NetworkNetwork Connection Wired TV Rear Panel LAN Port on the Wall Remote Control Opens the OSD MenuInstalling the batteries Battery size AAA Turning on the TVInitial setup Password ChangeChanging the TV’s password Selecting the video sourceSetting Up the Universal Remote Control Controlling External Devices with the TV RemoteViewing more TV features Additional e-Manual FeaturesLoading Pages using Keywords Launching the e-ManualUsing the History to Load Previously Read Pages Accessing the Menu from the e-Manual Try NowUpdating the e-Manual to the Latest Version Loading Pages from the IndexTroubleshooting External devicesEnglish Storage and Maintenance What is Remote Support?How Does it Work? TV Specifications Standby modeStill image warning LicencesRecommendation EU Only This page is intentionally Left blank Avertissement ! Consignes de sécurité importantes Accessories Fixation du téléviseur sur le socle Installation du kit de montage muralCaractéristiques du kit de montage mural Vesa Ventilation adaptée de votre téléviseur Autres avertissementsFixez les câbles à laide du porte-câble Fixation du téléviseur au murPour éviter toute chute du téléviseur Connexion de périphériques au téléviseur Utilisation de la carte dinterface commune CI ou CI+Connexion réseau Sans fil Connexion à un réseauConnexion réseau Câble Dhcp Télécommande OFFInstallation des piles type de pile AAA Mise sous tension du téléviseurConfiguration initiale Sélection de la source du signal vidéoModification du mot de passe Modification du mot de passe du téléviseurConfiguration de la télécommande universelle Voir dautres fonctions du téléviseur Lancement du e-ManualFonctionnalités supplémentaires du e-Manual Si une description ne tient pas dans un seul écranMise à jour du e-Manual vers la dernière version Chargement de pages à partir de la page dindexAccès au menu à partir de le-Manual Essayer Chargement des pages de référenceRésolution des problèmes Vérifiez que la prise murale est opérationnelleFrançais Stockage et entretien Quest que lassistance à distance ?Comment cela fonctionne-t-il ? Mode Veille Spécifications du téléviseurRecommandation UE uniquement Avertissement relatif aux images fixesThis page is intentionally Left blank Advertencia! Instrucciones importantes de seguridad ¿Qué hay en la caja? Instalación del equipo de montaje mural Montaje del televisor en el soporteEspecificaciones del equipo de montaje mural Vesa Ventilación adecuada del televisor Otras precaucionesDisposición de los cables con el soporte de cables Fijación del televisor a la paredPara impedir que el televisor se caiga Conexión de los dispositivos al televisor Uso de la Tarjeta CI o CI+Conexión de la red Inalámbrica Conexión a una redConexión de la red Cable Panel posterior del TV Puerto LAN en la pared Mando a distancia Encendido del televisor Instalación de las pilas tamaño de las pilas AAAConfiguración inicial Selección de la fuente de vídeoCambio de la contraseña Cambio de la contraseña del televisorConfiguración del mando a distancia universal Funciones adicionales del televisor Inicio del e-ManualFunciones adicionales del e-Manual Si una explicación ocupa más de una pantallaActualización del e-Manual a la última versión Carga de páginas desde el índiceUso del Historial para cargar páginas ya leídas Acceso al menú desde el e-Manual InténteloSolución de problemas Compruebe que la toma de la pared funcioneEspañol Almacenamiento y mantenimiento ¿Qué es la asistencia a distancia?¿Cómo funciona? Especificaciones del televisor Modo de esperaAdvertencia sobre las imágenes fijas LicenciasRecomendación Solo UE This page is intentionally Left blank Aviso! Instruções de segurança importantes Que está incluído na caixa? Instalação do kit de montagem na parede Fixação do televisor à baseEspecificações do kit de montagem na parede Vesa Fornecimento de ventilação adequada para o televisor Outras precauçõesUtilize o suporte para cabos para organizar os cabos Fixação do televisor à paredePara evitar a queda do televisor Ligação de dispositivos ao televisor Utilização do CI Card ou do CI+ CardLigação de rede Sem fios Ligação a uma redeLigação de rede Com fios Painel posterior do televisor Porta LAN na parede Telecomando Ligar o televisor Colocação das pilhas tamanho da pilha AAAConfiguração inicial Selecção da fonte de vídeoAlteração da palavra-passe Alteração da palavra-passe do televisorConfiguração do telecomando universal Controlo de dispositivos externos com o telecomandoVisualização de mais funcionalidades do televisor Início do e-ManualFuncionalidades adicionais do e-Manual Se uma descrição não couber apenas num ecrãActualização do e-Manual para a versão mais recente Carregamento de páginas a partir da página de índiceAcesso ao menu a partir do e-Manual Tentar Ag Carregamento de páginas de referênciaResolução de problemas Ao televisor e aos dispositivos externosPrecauções relativas ao Sensor Eco e ao brilho do ecrã Armazenamento e manutenção Que é a Assistência remota?Como funciona? Características técnicas do televisor Aviso relativo a imagens fixas LicençasRecomendação Apenas para a UE This page is intentionally Left blank
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