Samsung LS22D391QS/EN, LS22D391QSX/CI manual Screen issue

Page 66

9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 72).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 72) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 66

Image 66
Contents S22D360Q S22D391Q Table Of Contents Configuring Tint Information Index Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsParts Frontal ButtonsAuto Reverse Side Port DescriptionInstallation Attaching the StandRemoving the Stand Adjusting the Product Tilt Anti-theft Lock Connecting and Using a PC Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using the Hdmi Cable Connecting the Power Power connection using integrated DC power adapterDriver Installation Setting Optimum Resolution Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessGame Mode Configuring Game ModeConfiguring Samsung Magic Bright Samsung Magic BrightDynamic Configuring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizeAV mode Configuring the Hdmi Black Level Settings Hdmi Black LevelConfiguring the Response Time Response TimeConfiguring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaConfiguring Language Coordinating OSDLanguage Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset Reset AllInitializing Settings Reset All Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After PC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen BrightnessInstalling the Software Easy Setting BoxInstalling the Software Removing the Software Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the followingScreen issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralPowerSaver Standard Signal Mode Table 45.000 60.000 74.250 +/+ Appendix Contact Samsung World WideEurope Czech Asia Pacific Mena Africa Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersCorrect Disposal Terminology OSD On Screen DisplayResolution Index Index
Related manuals
Manual 86 pages 34.68 Kb Manual 88 pages 34.92 Kb Manual 88 pages 40.92 Kb