Samsung LS27E45KBH/EN manual Troubleshooting Guide, Testing the Product, Check the following

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Chapter 09

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1Power off both the PC and product.

2Disconnect the cables from the product.

3Power on the product.

4If the message Check Signal Cable appears, the product is working normally.

――If the screen remains blank, check the PC system, video controller and cable.

Checking the Resolution and Frequency

For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum Mode will appear for a short time.

――The displayed resolution may vary, depending on the computer system settings and cables.

Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked.

Screen issue

The power LED is off. The screen will not switch on.

Check that the power cable is connected properly.

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product.

Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.42).

The images on the screen look distorted.

Check the cable connection to the product.

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Contents SE200 SE450 SE650 Series Table of contents Installing the Software Securing the Installation Space Before Using the ProductSafety Precautions Precautions for storageElectricity and Safety SymbolsCleaning Installation Operation Page Parts PreparationsFrontal Buttons IconsDescription Reverse SideRight Side View S**E450D Changing Brightness, Contrast and Sharpness settings Changing the Volume settingAdjusting the Product Tilt and Height SE450, SE650 Series Adjusting the Product Tilt SE200 SeriesAnti-theft Lock Rotating the Monitor SE450, SE650 SeriesBefore Installation Installing a Wall-mount Kit or Desktop StandInstalling a Wall-mount Kit or Desktop Stand SE450, SE650 Series 100.0 x 100.0 3.9 x Attaching the Stand SE200 Series InstallationAttaching the Stand SE450, SE650 Series Removing the Stand SE200 Series Read below before installing the monitor Connecting and Using a Source DeviceConnecting and Using a PC Connection Using the D-SUB Cable Analog TypeConnection Using the DVI-HDMI Cable Connection Using the DVI CableConnection Using the DP Cable S**E450D Connecting the Power Connecting to Headphones or Speakers S**E450MHigh speed Full speed Low speed Connecting a USB device S**E450DSetting Optimum Resolution Driver InstallationCorrect posture to use the product Brightness Screen SetupContrast SharpnessGame Mode Eye Saver ModeSamsung Magic Bright Samsung Magic Upscale Samsung Magic Angle Except S19E200NY / S22E200NY / S24E650BWResponse Time S24E650BW Image Size Except S19E200BR / S19E450BR / S19E450MRPosition & V-Position CoarseRed Configuring TintGreen BlueGamma Color ToneLanguage Resizing or Relocating the ScreenMenu H-Position & Menu V-Position Display TimeReset All Setup and ResetSmart Eco Saving Key Repeat Time ――This option is only available when Off Timer is set to OnInformation MultiScreen Installing the SoftwareTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingSound issue How can I change the frequency? General SpecificationsS24E650BW S27E450B / S27E450D Standard Signal Mode Table S19E200NY 100.000 60.000 108.000 +/+ 65.290 S22E200BW / S22E450BW / S22E450MW / S22E450DW 154.000 Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectExtended warranty
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LS27E45KBH/EN, LS27E45KDHC/XE, LS27E45KBS/EN specifications

The Samsung LS27E45KDHC/XE and LS27E45KBH/EN are impressive monitors that cater to a variety of user needs, from professional tasks to casual entertainment. These models stand out in the market due to their combination of advanced features, superior display technologies, and ergonomic design.

One of the main features of the LS27E45 series is its 27-inch screen, which offers a spacious viewing area that enhances productivity and immersion during multimedia consumption. With a Full HD resolution of 1920 x 1080 pixels, users can enjoy sharp and vivid visuals. The display incorporates Samsung's PLS (Plane-to-Line Switching) technology, providing wider viewing angles and consistent color accuracy. This feature is particularly beneficial for creative professionals who require precision in color reproduction.

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In terms of connectivity, the LS27E45 series is well-equipped. It features multiple input options, including HDMI and DisplayPort, enabling seamless integration with a variety of devices. This versatility ensures compatibility with both computers and external media sources, accommodating the diverse setups that users may have.

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Overall, the Samsung LS27E45KDHC/XE and LS27E45KBH/EN are exceptional monitors that deliver a blend of performance, ergonomic design, and aesthetic appeal. Whether for work or leisure, these models cater to the needs of diverse users, making them worthwhile investments for anyone looking to enhance their computing experience.