Samsung SM-N920CEDEKSA, SM-N920CZDUXSG, SM-N920CZKAKSA manual Forcing restart, Resetting the device

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Appendix

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

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Contents SM-N9208 SM-N920C SM-N920CD SM-N920G SM-N920I Table of Contents Appendix Basics Read me firstPackage contents Device layout DeviceConnectivity problems or drain the battery Pen KeysDetaching the S Pen Name FunctionsPen nib Pen buttonReplacing the S Pen nib Basics Battery Charging the batteryReducing the battery consumption Viewing the remaining charging timeBattery charging tips and precautions About Fast charging Fast chargingIncreasing the charging speed Fast wireless charging Wireless chargingCharging the battery Power saving mode Ultra power saving modeSIM or Usim card Installing the SIM or Usim cardSingle SIM models Dual SIM models Removing the SIM or Usim card Single SIM models Dual SIM models Using dual SIM or Usim cards dual SIM models Setting preferred SIM or Usim cardsTurning the device on and off Activating SIM or Usim cardsTouchscreen Restarting the deviceTapping Tapping and holdingDragging Double-tappingSwiping Spreading and pinchingHome screen Home screenHome screen options Adding items Flipboard BriefingMoving and removing an item Creating folders Managing panels Apps screenMoving items Rearranging items Indicator icons Icon MeaningLock screen PatternUsing the notification panel PasswordNotification panel FingerprintsLaunch Quick connect Using quick setting buttons Searching for content on the deviceSetting search categories FinderEntering text Keyboard layoutChanging the input language Changing the keyboard layoutAdditional keyboard functions Copying and pasting DictionaryScreen capture Opening appsCapturing screenshots with the S Pen Closing an appPen features Air commandAction memo Air command iconTap More →Link to action Viewing memos Minimising Action memosAdding Action memo widgets on the Home screen Editing a memo as an S Note fileSmart select Deleting memosScreen write WriteAdd shortcuts Air viewPreviewing information Save in Scrapbook Save the screenshot in ScrapbookUsing Action button Pen SelectDirect pen input Screen off memo Multi window IntroductionSplit screen view Tap to open the list of recently used appsUsing additional options Adjusting the window size Pop-up viewMoving pop-up windows Transferring data from your previous deviceTransferring data from a mobile device Transferring backup data from a computer Using the device as a removable disk for data transfer Device and data managementUpdating the device Updating over the airUsing a Samsung account Updating with Smart SwitchBacking up and restoring data Using a Google account Performing a data resetQuick connect Sharing content Connecting to other devicesTap Scan for nearby devices Connecting to a TV Sharing files with contacts Streaming content on the registered TVTap Share →Simple sharing Emergency mode Deactivating emergency modeInstalling or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps PhoneManaging apps Making callsSingle SIM models Tap to make a voice call, or tap Using speed dial Making calls from the locked screenMaking calls from call logs or contacts list Making an international callReceiving calls Answering a callRejecting a call Blocking phone numbersDuring a voice call Options during callsDuring a video call Contacts Adding contactsCreating contacts manually Importing contactsSearching for contacts Sharing profileMessages Sharing contactsSending messages Tap More →ShareAdd recipients and enter a message Viewing messages Tap More →Settings →Block messages Tap Block listBlocking unwanted messages Setting the message notification InternetSetting up email accounts → Settings →MORE →Set default accountCamera Basic shootingSending emails Reading emailsTaking photos or recording videos Launching Camera on the locked screen Launching Camera quicklyHDR High Dynamic Range Tracking AFLocking the focus and exposure Auto mode Pro modeSaving the current setting as a custom setting Separating the exposure area and the focus areaSelective focus Panorama Video collage Before you start Live broadcastStarting your broadcast Watching a live broadcast Tap to start broadcastingSlow motion Editing slow motion sectionsFast motion Editing fast motion sections Virtual shot Viewing virtual shot photosTap Mode →Selfie SelfieWide selfie Tap Mode →Wide selfieApplying beauty effects Applications Interval shot Tap Mode →Interval shotDownloading modes Camera settings Quick settingsCamera settings Applications Gallery Viewing images or videosDeleting images or videos Sharing images or videosDeleting an image or a video Deleting multiple images and videosUsing the quick optimisation feature Smart ManagerUsing the Smart manager BatteryStorage Device securityUsing the S Note widget Creating notes105 Using the line eraser Changing the pen settingsTap Eraser Editing handwritten notes Creating Photo notes Tap →MORE →Insert →OTHERS →Photo note109 Deleting notes Editing sectionsPlanner Downloading additional S Note featuresCreating events Creating tasks Enter event detailsSyncing events and tasks with your accounts HealthStarting S Health Using S Health Additional information Using S Voice Setting a wake-up commandVoice Setting the language Tips for better voice recognitionSideSync Connecting to a computer Connecting to computers or tabletsConnecting to a tablet via Wi-Fi Direct Connecting devices automatically Continuing media playback Using the dashboardSharing a webpage Using the virtual screen Sharing your smartphone’s hotspot123 Sharing files and clipboard Switching between screensCopying files to the computer Copying files to your smartphone Sharing clipboardSharing the computer’s keyboard and mouse Music UHQ UpscalerVideo Change screen ratioViewing content Adding content to ScrapbookScrapbook Voice Recorder Making voice recordingsChanging the recording mode Playing selected voice recordingsMy Files Samsung GearAlarm Setting alarmsStopping alarms Deleting alarmsTimer World clockStopwatch Creating clocksCalculator Google appsChrome GmailPlay Music Play Movies & TVDrive YouTubeConnecting to a Wi-Fi network Wi-FiIntroduction Wi-Fi Direct Tap Wi-Fi DirectSending and receiving data Tap ConnectBluetooth Ending the device connectionPairing with other Bluetooth devices Sending and receiving dataFlight mode Unpairing Bluetooth devicesMobile hotspot and tethering Tap UnpairUsing the mobile hotspot Data usageSIM card manager dual SIM models Limiting data usageMobile networks Using the NFC featureNFC and payment Making payments with the NFC feature Tap Android Beam and tap the switch to activate it Sending dataMore connection settings OptionsPrinting Adding printer plug-insPrinting content Connecting your device to a vehicle via MirrorLinkMirrorLink Ending the MirrorLink connectionApplications Download boosterSounds and vibration NotificationsDo not disturb DisplayPen Advanced features Themes WallpaperLock screen and security Fingerprint recognition Registering fingerprints For better fingerprint recognitionTap Add fingerprint Verifying the Samsung account password Deleting fingerprintsUsing fingerprints with Samsung Pay Using fingerprints to sign in to accountsTick Sign in using your fingerprints and tap Remember Private mode Privacy and safetyActivating private mode Viewing hidden content Hiding contentTap More →Remove from Private Send SOS messages Automatically deactivating private modeAdding primary contacts Easy mode AccessibilitySwitching to easy mode Managing shortcutsAccounts Adding accountsRegistering Samsung accounts Removing accountsBackup and reset Language and input165 Date and time StorageAbout device About Accessibility Using the Home key to open accessibility menusVoice Assistant Voice feedback Activating or deactivating Voice AssistantControlling the screen with finger gestures One finger gesturesTwo finger gestures Three finger gesturesConfiguring settings for Voice Assistant Using the contextual menuAdding and managing image labels Using the device with the screen turned off Setting text-to-speech features Reading passwords aloudEntering text using the keyboard Using the high contrast font VisionAdding voice recordings to voice labels Changing the font sizeUsing the high contrast keyboard Using a magnifierDisplaying button shapes Magnifying the screenColour adjustment Converting the screen to greyscale modeReversing the display colours Hearing Setting flash notificationSound detectors Caption settings Adjusting the sound balanceOn the Apps screen, tap Settings →Accessibility →Hearing Turning off all soundsDexterity and interaction Universal switchAssistant menu Accessing assistive menus Easy screen turn on Tap and hold delayInteraction control Using single tap mode Direction lockNotification reminder Answering or ending callsManaging accessibility settings Saving accessibility settings in a fileImporting an accessibility settings file Sharing accessibility settings filesTroubleshooting Your device displays network or service error messagesResetting the device Forcing restartSound echoes during a call Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Copyright Trademarks
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CG-N920FZWXVTC, SM-N920CZKAKSA, SM-N920CZDAILO, SM-N920CZDAKSA, SM-N920CEDEKSA specifications

The Samsung SM-N920CZWAXXV, also known as the Galaxy Note 5, and the CG-N920FZWXVTC variant are notable devices in the Samsung Galaxy Note lineup, released in 2015. These smartphones are especially recognized for their blend of powerful hardware and innovative features aimed at productivity, making them popular among professionals and tech enthusiasts.

One of the standout features of the Galaxy Note 5 is its expansive 5.7-inch Super AMOLED display, which offers a stunning resolution of 1440 x 2560 pixels. This display not only delivers vibrant colors and deep contrasts, but its high pixel density also ensures that texts and images remain sharp and clear. The screen is further protected by Corning Gorilla Glass 4, enhancing its durability against scratches and drops.

Under the hood, the Galaxy Note 5 is powered by the Exynos 7420 processor, which was one of the first 14nm mobile SoCs, enabling improved performance and energy efficiency. Coupled with either 3GB or 4GB of RAM, this device handles multitasking with ease, allowing users to run multiple applications simultaneously without experiencing lag. The internal storage options, ranging from 32GB to 128GB, provide ample space for apps, media, and documents.

The device's most distinctive characteristic is the S Pen stylus, which offers a premium mobile note-taking experience. The S Pen features advanced pressure sensitivity and a more responsive design that allows users to write, sketch, and annotate with precision. The Note 5 introduced new features such as screen-off memo, which enables quick note-taking even when the screen is locked, enhancing productivity on-the-go.

In terms of camera capabilities, the Galaxy Note 5 houses a 16-megapixel rear camera with optical image stabilization and an f/1.9 aperture, enabling great photography in various lighting conditions. The front-facing camera features a 5-megapixel sensor, perfect for selfies and video calls.

Connectivity options include NFC, Bluetooth 4.2, and a USB Type-C port, marking a shift towards modern standards. With a 3000mAh battery, the device supports fast charging, allowing users to quickly recharge their smartphones.

The Samsung SM-N920CZWAXXV and CG-N920FZWXVTC are exemplary devices that highlight Samsung's commitment to innovation, catering to users who value performance, versatility, and productivity in a smartphone.
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