Samsung SM-G532GZIDXXV, SM-G532FZIDKSA, SM-G532FZDDKSA, SM-G532FZSDKSA Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-G532F/DS SM-G532G/DS Table of Contents Appendix Basics Read me firstPackage contents Device layout Keys Battery Installing the batteryRemoving the battery Charging the battery Viewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Mode Power saving modeMaximum power saving mode Installing the SIM or Usim card SIM or Usim cardBasics Removing the SIM or Usim card Single SIM models Dual SIM modelsUsing dual SIM or Usim cards dual SIM models Setting preferred SIM or Usim cardsActivating SIM or Usim cards Customising SIM or Usim cardsInstalling a memory card Memory card microSD cardFormatting the memory card Turning the device on and offRemoving the memory card Tapping and holding TouchscreenTapping Swiping DraggingDouble-tapping Spreading and pinching Home screenHome screen Home screen options Adding itemsCreating folders Moving itemsRemoving items Apps screen Managing panelsRearranging items Icon Meaning Indicator iconsSearching for items Lock screen Using the notification panel Notification panelQuick setting buttons Launch Settings Single SIM modelsUsing quick setting buttons Searching for content or nearby devicesSetting search categories FinderEntering text Keyboard layoutChanging the input language Changing the keyboard layoutAdditional keyboard functions Copying and pastingClosing an app Screen captureOpening apps Secure Folder IntroductionSetting auto lock for Secure Folder Moving contentTap →Settings →Auto lock Secure Folder Creating Secure FolderTap →Settings →Accounts →Add account Adding appsAdding accounts Hiding Secure FolderUninstalling Secure Folder UninstallTap Uninstall or Back UP and Uninstall Samsung accountRegistering your Samsung account Removing your Samsung accountRegistering a new Samsung account Registering an existing Samsung accountTransferring data from your previous device Transferring data from a mobile deviceTransferring backup data from a computer On the computer, launch Smart SwitchConnecting the device to a computer for data transfer Device and data managementUpdating the device Updating over the airBacking up and restoring data Updating with Smart SwitchUsing a Samsung account Using a Google account Sharing featuresPerforming a data reset Emergency mode Deactivating emergency modeInstalling or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps Setting app permissionsManaging apps Enabling appsPhone Making callsUsing speed dial Receiving calls During a voice call Blocking phone numbersOptions during calls Contacts Adding contactsDuring a video call Creating contacts manuallySearching for contacts Importing contactsSharing profile Sharing contactsMessages Sending messagesViewing messages Setting the message notification Setting a message reminderTap →Settings →Block messages →Block numbers Blocking unwanted messagesInternet Browsing webpagesUsing secret mode Activating secret modeChanging security settings Deactivating secret modeReading emails Setting up email accountsSending emails Using swipe gestures CameraLaunching Camera Camera etiquetteSwitching cameras Basic shooting Taking photos or recording videosAuto mode Pro modeLocking the focus and exposure Customising shooting modesHDR Rich tone PanoramaContinuous shot Using the selfie flash NightSports SelfieWide selfie Applying beauty effectsSound & shot Camera settings Quick settingsCamera settings Rear cameraGallery CommonViewing images and videos Viewing imagesViewing albums Viewing videosViewing stories Creating storiesSharing stories Tap →Create storySharing images or videos Samsung NotesDeleting images or videos Creating notes Deleting notesCalendar Creating eventsTap View →Tasks Creating tasksSyncing events and tasks with your accounts Voice Recorder My FilesClock Calculator StopwatchScanning radio stations RadioListening to the FM radio Google apps Google PhotosHangouts Wi-Fi Connecting to a Wi-Fi networkIntroduction ConnectionsWi-Fi Direct Tap Wi-Fi DirectBluetooth Pairing with other Bluetooth devicesTap Unpair Unpairing Bluetooth devicesSending and receiving data Limiting data usage Flight modeData usage Using the mobile hotspot Mobile hotspot and tetheringMobile networks SIM card manager dual SIM modelsPrinting More connection settingsLocation Adding printer plug-ins Download plug-inSounds and vibration Options NotificationsDisplay Easy mode Switching to easy modeWallpapers Managing shortcutsAdvanced features Send SOS messages Adding emergency contactsDevice maintenance Using the quick optimisation featureDevice security BatteryStorage Applications Lock screen and securitySync settings Backup and restoreCloud and accounts Samsung CloudBackup AccountsAdding accounts Removing accountsGeneral management AccessibilityGoogle Software update About deviceTroubleshooting AppendixForcing restart Resetting the deviceRestarting the device Sound echoes during a call Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Copyright Trademarks
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SM-G532FZSDKSA, SM-G532FZIDKSA, SM-G532FZDDSER, SM-G532FZKDKSA, SM-G532FZKDSER specifications

The Samsung SM-G532FZDDKSA, along with its variants SM-G532FZKDKSA, SM-G532FZIDKSA, and SM-G532FZSDKSA, is part of the Galaxy J5 series, a line that has gained significant popularity due to its combination of affordability and performance. Aimed primarily at the budget-conscious consumer, these models deliver a impressive featureset worthy of consideration.

First and foremost, these devices are equipped with a robust 5-inch Super AMOLED display, which offers vibrant colors and deep blacks, enhancing the user experience when streaming videos or browsing images. The resolution is set at 720 x 1280 pixels, providing a decent viewing experience that is expected in the budget segment.

Under the hood, the Galaxy J5 series utilizes a quad-core processor, which ensures efficient performance when multitasking between applications. Coupled with 2GB of RAM, these devices can handle everyday tasks adequately, and the 16GB internal storage, expandable via microSD, allows users to store their favorite apps, photos, and videos without concern.

Photography enthusiasts will appreciate the 13-megapixel rear camera that features an LED flash. This camera captures images with clarity and detail, making it suitable for social media sharing. Additionally, the 5-megapixel front-facing camera, also equipped with a flash, is ideal for selfies, especially in low-light conditions.

Battery life on these models is commendable, thanks to a 2600mAh non-removable battery. This capacity ensures that users can enjoy their device throughout the day without frequent recharging, which is a crucial aspect for everyday users.

On the software front, these devices run on Android, with Samsung's TouchWiz interface providing a user-friendly experience. Features such as Ultra Power Saving Mode help extend battery life even further, while customizable themes allow for a degree of personalization.

Connectivity options are diverse, with support for 4G LTE, Wi-Fi, Bluetooth, and GPS. These capabilities ensure that users stay connected, whether they are streaming, browsing, or navigating.

Overall, the Samsung SM-G532FZDDKSA, along with its variants, presents a compelling choice in the budget smartphone market. With its attractive display, solid performance, and reliable camera capabilities, it caters well to consumers looking for modern features without breaking the bank. The careful balance of specifications and affordability makes it an appealing option for users who value both functionality and style.
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