Samsung SM-J120HZKDKSA, SM-J120HZDDKSA, SM-J120HZWDKSA Photo quality is poorer than the preview

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Appendix

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

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Contents SM-J120F/DS SM-J120H/DS Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Installing the battery BatteryRemoving the battery Charging the battery Reducing the battery consumption Battery charging tips and precautionsViewing the remaining charging time Ultra power saving mode Power saving modeSIM or Usim card Installing the SIM or Usim cardReplace the battery and back cover Removing the SIM or Usim card Installing a memory card Using dual SIM or Usim cards dual SIM modelsMemory card Removing the memory card On the Home screen, tap →Settings →Storage →Unmount SD cardTouchscreen Turning the device on and offFormatting the memory card Tapping and holding TappingDragging Swiping Double-tappingSpreading and pinching Home screen Home screenAdding items Home screen optionsCreating folders Moving and removing an itemManaging panels Apps screenMoving items Basics Icon Meaning Indicator iconsLock screen Password Using the notification panelNotification panel PatternSingle SIM models Entering text Using quick setting buttonsKeyboard layout Changing the input languageAdditional keyboard functions Screen captureCopying and pasting Device and data management Opening appsTransferring data from your previous device Closing an appTransferring data from a computer Using the device as a removable disk for data transferUpdating the device Updating with Smart SwitchUpdating over the air Using a Google account Performing a data resetBacking up and restoring data Installing apps Installing or uninstalling appsGalaxy Apps Play StoreManaging apps PhoneIntroduction Making callsTo make a video call Receiving calls Missed calls Options during callsDuring a voice call During a video callAdding contacts ContactsCreating contacts manually Importing contactsSearching for contacts MessagesSending messages Add recipients and enter a message Viewing messages InternetSetting up email accounts Basic shooting CameraSending emails Reading emailsTaking photos or recording videos Pro mode Auto modeLaunching Camera on the locked screen Continuous shot PanoramaBeauty face Sound & shotQuick settings Camera settingsSelfie Camera settings Viewing images or videos GalleryDeleting an image or a video Deleting images or videosDeleting multiple images and videos Smart Manager Battery Using the quick optimisation featureManaging device performance StorageCreating events PlannerSyncing events and tasks with your accounts Creating tasksVideo Voice Recorder Memo My FilesComposing memos Searching for memosClock AlarmWorld clock Calculator TimerStopwatch Listening to the FM radio RadioScanning radio stations Google appsPlay Movies & TV Google SettingsDrive YouTubeConnecting to a Wi-Fi network Wi-FiIntroduction Sending and receiving data Wi-Fi DirectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesUnpairing Bluetooth devices Flight modeMobile hotspot and tethering Data usage Using the mobile hotspotMobile networks SIM card manager dual SIM modelsLimiting data usage Options More connection settingsPrinting Adding printer plug-insSounds and notifications Printing contentDisplay Wallpaper ApplicationsLock screen and security Privacy AccessibilityAdding accounts AccountsRegistering Samsung accounts Removing accountsLanguage and input Backup and resetStorage About device Date and timeAppendix TroubleshootingRestarting the device Resetting the deviceForcing restart Sound echoes during a call Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Trademarks Copyright

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