Samsung UA49K5300ARXUM What is Remote Support?, How does Remote Support work?, Intermittent Wi-Fi

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The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status).

Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

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Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Contents Series Risk of Electric Shock do not Open Whats in the Box? About the Remote Control Manual Displays the e-ManualUsing the TV Controller Installing batteries into the remote controlNetwork Connection Wireless Connecting to a NetworkNetwork Connection Wired Mobile Network Supported Telecom and Model NameUsing the buttons in the e-Manual Initial SetupE-Manual Remote control does not work Troubleshooting and MaintenanceTroubleshooting TV won’t turn onIntermittent Wi-Fi What is Remote Support?TV settings are lost after 5 minutes Video App problems Youtube etcStill image warning Eco Sensor and screen brightnessCaring for the TV Vesa wall mount kit notes and specifications TV InstallationMounting the TV on a wall Providing proper ventilation for your TV Attaching the TV to the Stand Safety Precaution Securing the TV to the wallPreventing the TV from falling Specifications and Other Information SpecificationsRecommendation Jordan Only Decreasing power consumptionLicences For India onlyThis page is intentionally Left blank Country Customer Care Centre Web Site
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UA49K5300ARXUM, UA49K5300BRXUM specifications

The Samsung UA49K5300BRXUM and UA49K5300ARXUM are both premier models in the brand's series of high-definition LED televisions, designed to deliver an immersive viewing experience. Featuring a screen size of 49 inches, these televisions are perfect for enhancing any living room or entertainment space.

One of the standout features of these models is the Full HD 1080p resolution, which provides crisp and vibrant images. The high pixel density ensures that even the smallest details are easily visible, while the enhanced clarity will make your favorite movies and television shows come to life. With a refresh rate of 60Hz, these TVs also minimize motion blur, improving the overall viewing experience during fast-paced action scenes.

Samsung's PurColor technology is integrated into these models, allowing for a wide color spectrum that enhances the richness of colors. This technology helps in producing more natural and lifelike images, making it an ideal choice for nature documentaries, sports, or any content where color accuracy is paramount. Moreover, the Micro Dimming Pro technology improves contrast and deepens blacks for a more dynamic picture quality, resulting in an impressive visual experience regardless of the viewing environment.

In terms of smart features, the Samsung UA49K5300 models come equipped with Smart TV capabilities. This functionality provides users access to a variety of streaming services such as Netflix, YouTube, and Amazon Prime Video, all through a user-friendly interface. The TV also supports screen mirroring, allowing you to cast content from your smartphone or tablet directly onto the screen with ease.

Additionally, both models feature an integrated Wi-Fi connectivity option, allowing users to connect to the internet without the need for cumbersome cables. The built-in browser ensures you can surf the web right from your TV.

On the audio front, the Samsung UA49K5300BRXUM and UA49K5300ARXUM feature Dolby Digital Plus technology, ensuring a rich and immersive sound experience that complements the stunning visuals.

Overall, these Samsung televisions embody a blend of innovative technology, user-friendly smart features, and stunning picture quality, making them an excellent choice for entertainment enthusiasts seeking to elevate their viewing experience.