Samsung UA49KU6500KXXV What is Remote Support?, How does Remote Support work?, Intermittent Wi-Fi

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The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status).

Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

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Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Contents Series 6 Risk of Electric Shock do not Open Whats in the Box? About the Samsung Smart Remote Voice Interaction version Turns the TV on and offPairing the TV to the Samsung Smart Remote Using the TV ControllerInstalling batteries into the Samsung Smart Remote Network Connection Wireless Connecting to a NetworkNetwork Connection Wired Mobile Network Supported Telecom and Model NameUsing the buttons in the e-Manual Initial SetupE-Manual Remote control does not work Troubleshooting and MaintenanceTroubleshooting TV won’t turn onIntermittent Wi-Fi What is Remote Support?TV settings are lost after 5 minutes Video App problems Youtube etcStill image warning Eco Sensor and screen brightnessCaring for the TV Vesa wall mount kit notes and specifications TV InstallationMounting the TV on a wall Installation with a stand Attaching the TV to the Stand Safety Precaution Securing the TV to the wallPreventing the TV from falling Specifications and Other Information SpecificationsLicences Decreasing power consumptionFor India only This page is intentionally Left blank Country Customer Care Centre Web Site
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UA55KU6500KXXV, UA49KU6500KXXV, UA55KU7500KXZN specifications

The Samsung UA55KU7500KXZN is a stunning 55-inch 4K Ultra HD curved television that stands out for its superior image quality, innovative features, and sleek design. With a resolution of 3840 x 2160 pixels, it provides four times the resolution of Full HD, ensuring incredible detail and clarity in your viewing experience. This television is ideal for movie enthusiasts, gamers, and anyone who appreciates vibrant visuals.

One of the main features of the UA55KU7500KXZN is its Curved Screen technology. The curvature of the screen creates an immersive viewing experience by allowing for a wider field of vision, pulling the viewer into the action. This design enhances depth perception, making it feel as though you are part of the image.

The Samsung UA55KU7500KXZN incorporates UHD Upscaling technology, which converts lower-resolution content to near-4K quality. This means that even non-4K content can be enjoyed with enhanced clarity and sharpness. Coupled with High Dynamic Range (HDR) support, this TV can deliver a more expansive range of colors and contrasts, showcasing bright whites and deep blacks that bring images to life.

Smart TV capabilities form another cornerstone of this model. The Tizen operating system allows users to access a plethora of streaming services, including Netflix, YouTube, and Amazon Prime Video, all at their fingertips. The interface is user-friendly and customizable, making navigation simple and intuitive.

The TV also features Samsung’s Advanced Color Enhancer technology, which boosts color accuracy and vibrancy, ensuring that images are as close to reality as possible. With a sleek design that features a minimalistic frame, the UA55KU7500KXZN fits elegantly into any modern decor.

In addition, the Samsung TV is equipped with multiple HDMI and USB ports, enabling easy connectivity to various devices such as gaming consoles, Blu-ray players, and sound systems. The included remote control is also designed for simplicity, offering direct access buttons for popular streaming apps.

In summary, the Samsung UA55KU7500KXZN is a feature-rich curved 4K UHD television that combines innovative technology with stunning visuals, making it a fantastic choice for anyone looking to elevate their home entertainment experience. Its exceptional picture quality, smart functionality, and elegant design make it truly stand out in the crowded television market.