Samsung SM-T350NZWAKSA, SM-T350NZBAKSA, SM-T350NZAAKSA, SM-T350NZKAILO Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Contents SM-T350 Table of Contents Camera Read me first Instructional icons Package contents Getting startedDevice layout Buttons Recent appsCharging the battery Reducing the battery consumption Using a memory card Installing a memory cardRemoving the memory card Formatting the memory cardTurning the device on and off Locking and unlocking the screenTapping Using the touch screenBasics Tapping and holding DraggingSpreading and pinching Double-tappingFlicking Home screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notifications panel Notifications panelRearranging quick setting buttons Using the quick setting buttonsInstalling or uninstalling apps Installing appsOpening apps Samsung Galaxy AppsUninstalling or disabling apps Play StoreManaging apps Enabling appsUsing additional keyboard functions Entering textKeyboard layout Changing the input languageCopying and pasting Screen capture My FilesUltra power saving mode Power saving featurePower saving mode Wi-Fi Network connectivityMute Motions & usability featuresMotions and gestures Palm swipe to capture Split screen view Multi windowAbout Multi window Using additional options Adjusting the window size Pop-up viewMoving pop-up windows Launching the pop-up view from the split screen viewManaging the Home screen PersonalisingManaging the Home and Apps screens Setting wallpaper and ringtones Setting wallpaperManaging the Apps screen Managing panelsPassword Changing the screen lock methodChanging ringtones PatternHiding content Private modeActivating private mode Unhiding content Viewing hidden contentAutomatically deactivating private mode Switching users Multiple usersAdding users Adding restricted profileSetting up accounts Adding accountsRemoving accounts Managing usersContacts Adding contactsImporting and exporting contacts Moving contacts from other devicesSearching for contacts Adding shortcuts for contacts to the Home screenTaking photos or recording videos CameraBasic shooting Shooting modes AutoInterval shot Launching Camera on the locked screenPanorama Continuous shotBeauty face Sound & shotCamera settings Viewing content on the device GalleryUseful apps and features Searching for contentFinder PlannerCreating tasks Syncing events and tasks with your accountsSetting up email accounts Sending emailsReading emails Internet Music Playing musicVideo Playing videosClock Composing memos CalculatorMemo Using the quick optimisation feature Using the Smart managerBattery Smart ManagerGoogle apps Maps Play MusicPlay Movies & TV Play BooksGoogle Settings HangoutsGoogle Voice SearchBluetooth About BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Deactivating the Quick connect feature Quick ConnectAbout Quick connect Re-searching for devicesSharing content Before using this appSideSync About SideSyncConnecting your tablet and a smartphone Connecting with other devices Using the virtual smartphone screen Entering text Adjusting the size of the virtual smartphone screenMoving the virtual smartphone screen Using the smartphone screen Playing music or videos on the tabletUsing call functions with the tablet Copying files between devicesCopying files from the smartphone to the tablet Copying files from the tablet to the smartphoneScreen Mirroring About Screen MirroringViewing content on a TV Connecting to a printer Printing contentMobile printing Adding printer plug-insDevice & data manager Transferring data from your previous deviceTransferring data from a mobile device Transferring data from a computerUsing the device as a removable disk for data transfer Device & data managerUpdating over the air Updating with Smart SwitchUpdating the device Performing a data reset Using a Samsung accountUsing a Google account Backing up and restoring dataConnections SettingsAbout Settings More connection settings Data usagePrinting EthernetDisplay DeviceSounds and notifications Users Motions and gesturesApplications Personal WallpaperLock screen and security PrivacyAccessibility Settings Backup and reset SystemAccounts Language and inputBattery StorageAbout device AccessoriesDate and time Troubleshooting AppendixTouch screen responds slowly or improperly Battery icon is empty Photo quality is poorer than the preview Your device cannot find your current location Removing the battery non-removable type Appendix Copyright
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SM-T350NZWASER, SM-T350NZKASER, SM-T350NZKAILO, SM-T350NZWAKSA, SM-T350NZBAKSA specifications

The Samsung SM-T350NZKASER, SM-T350NZWASER, SM-T550NZKASEB, SM-T550NZWASER, and SM-T550NZKASER are part of the Galaxy Tab series, offering users a powerful Android tablet experience. These devices are designed to cater to various needs, ranging from casual browsing to productivity tasks, making them versatile for both personal and professional use.

Starting with the SM-T350 series, which is commonly known as the Galaxy Tab A 9.7, these models boast a 9.7-inch display with a resolution of 1024 x 768 pixels. This display provides vibrant colors and decent viewing angles, making it suitable for media consumption such as video streaming and eBooks. The Tab A series is powered by a Quad-Core processor coupled with 1.5GB of RAM, ensuring smooth multitasking and a responsive user experience. Storage options typically include 16GB of internal memory, expandable via a microSD card slot, accommodating all your apps, games, and files.

On to the SM-T550 series, often referred to as the Galaxy Tab A 10.1, these models feature a larger 10.1-inch Full HD display with a resolution of 1920 x 1200 pixels. The increase in screen size and resolution enhances the viewing experience, making it ideal for movies and gaming. The Tab A 10.1 is equipped with an Octa-Core processor, paired with up to 2GB of RAM, which offers improved performance, especially for more demanding applications. These devices also come with options for storage, including a solid 16GB or 32GB internal capacity, further expandable via microSD.

Both tablet series share essential features like an 8MP rear camera and a 2MP front camera, allowing users to capture moments or engage in video calls. Additionally, they run on the latest version of Android, providing access to a plethora of applications on the Google Play Store.

Connectivity options on these models include Wi-Fi, Bluetooth, and optional cellular support for on-the-go usage. The long-lasting battery ensures that users can rely on their tablets throughout the day without interruption.

In summary, the Samsung SM-T350 and SM-T550 series deliver solid performance, impressive displays, and essential features that cater to a wide range of tablet users, making them suitable options for anyone seeking functionality and entertainment in one portable device.
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