Samsung SM-G900IZKAKSA Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents English EU /2015. Rev.1.1 Table of Contents Voice Voice Recorder Voice Search Car mode Making calls Receiving calls During a callAdding contacts Managing contacts Messages Google MailFinger Scanner Private mode About SettingsAccessibility Google SettingsRead me first Instructional icons Getting started Device layoutMaintaining water and dust resistance Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Removing the SIM or Usim card and battery Remove the back cover Pull out the batteryReplace the back cover Charging the battery Damage caused by misuse is not covered by the warranty Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory cardTurning the device on and off Holding the deviceLocking and unlocking the device Using the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Flicking Spreading and pinchingIndicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelUsing the quick setting panel Home and Apps screens Home screenUsing My Magazine Home screen optionsApps screen Installing or uninstalling apps Installing appsOpening apps Samsung Galaxy AppsUninstalling or disabling apps Play StoreDownloading suggested apps Managing appsSetting input languages Entering textEnabling apps Using additional keyboard functions Switch to handwriting modeChanging the keyboard layout Copying and pasting Using the power saving feature Power saving modeSave battery power by limiting the device’s functions Accessing help information Switching to easy mode PersonalisingManaging the Home and Apps screens Managing the Home screenMoving and removing an item Creating a folderManaging panels Managing the Apps screen Hiding appsMoving items Creating foldersChanging the screen lock method PatternFingerprint Setting wallpaper PasswordOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesSetting up accounts Moving contacts using Samsung Smart SwitchMoving contacts from other devices to your device Adding accountsMoving contacts using Samsung Kies Using Smart Switch with computersConnecting to a mobile network Connecting to a Wi-Fi networkNetwork connectivity Adding Wi-Fi networks Activating Wi-Fi PasspointForgetting Wi-Fi networks Using Download booster Using Smart network switchTethering devices and using mobile hotspots Using the mobile hotspotBefore using this feature You may incur additional charges when using this featureUsing USB tethering Using Bluetooth tetheringTick Bluetooth tethering Connect your device to the computer via the USB cableMotions & usability features Control motionsAir browse Direct call Smart alertMute/Pause Placing palm on screenTurning device over Palm swipe to capture Smart pause→ Screenshots folder Air view Multi windowAbout Multi window Launching Multi windowCreating a Multi window combination Adjusting the window size Using Multi window optionsSwitch locations between Multi window apps Some apps may not support this feature Close the app Rearranging apps on the Multi window trayToolbox One-handed operation Use this feature to operate the screen while wearing gloves Increasing touch screen sensitivityManaging shortcuts to contacts or apps To delete a shortcut to a contact’s image or an app, tapPhone Making callsTap Phone on the Apps screen Making calls from call logs or contact lists Making calls from the favourites listNumber prediction Speed dial numbersMaking an international call Tap KeypadReceiving calls Answering a callRejecting a call Missed callsDuring a call During a voice callDuring a video call Contacts Adding contactsManaging contacts Searching for contacts Deleting a contactSharing a contact Select a contact to delete, tap →DeleteMessages & email MessagesSending messages Viewing incoming messages Sending scheduled messagesAdding contacts to the priority list Setting up email accounts Google Mail Reading messagesCamera Taking photos or videosAbout taking photos or videos Camera etiquetteViewing photos or videos CameraUsing the HDR Rich tone effect Using selective focus modeBefore using this mode Pan focus Make the subject and its background stand out TapUsing the shooting mode Launching Camera on the locked screenUsing shot & more mode About shot & more modeTap Mode →Shot & more Drama shot Using dual camera mode Using virtual tour mode About virtual tour modeTap Mode →Virtual tour Viewing photos Using the zoom feature Applying filter effectsUsing remote viewfinder mode Tap →Remote viewfinderChanging Camera settings Configuring settingsReorganising camera shortcuts Viewing content on the device GalleryTap Gallery on the Apps screen Viewing content stored on other devices Select an optionModifying content on the device Using studio modeEditing images Editing videos Tap →Studio →Video clip studioSelect videos to edit and tap Done Gallery Internet & SNS InternetBrowsing webpages Chrome HangoutsChatON Chatting with buddiesHealth features HealthAbout S Health Tap S Health on the Apps screenStarting S Health Customising the S Health main screen Using S Health menus Tap to access various menus→ Help Measuring steps taken Tap →PedometerRecording exercise information Starting to exerciseTap →Exercise To finish exercising, tap Pause →STOP Enter additional information and tap SaveDevice saves the exercise information Using the coaching feature while exercising in running mode About the coaching feature100 SET Workout Goal →Training goal Set the exercise intensity and tap Next Recording food intake Using the additional menus Tap →Partner appsVoice features Setting the languageUsing S Voice VoiceWaking up S Voice in standby mode Changing the wake-up commandCorrecting unwanted voice commands Tap →Settings →Voice wake-up →Set wake-up commandVoice Recorder Recording voice memosSaving files with contextual tags Using the bookmarks list Playing voice memosManaging voice memos Renaming voice memosCar mode About car modeVoice Search Starting car mode Tap →Settings →Register Car →Add carRegistering a vehicle Activating car mode automatically Tap →Settings →Registered PlacesAdding shortcuts to frequently-visited places Using car mode menus Using the navigation feature Navigating to a preset destinationNavigating to a destination Say Navigation or tap NavigationMultimedia MusicPlaying music Accessing music on a registered device Accessing music on a nearby devicePlaying music stored on other devices Video Playing videosTap Video on the Apps screen Select a video to play Accessing a video on a registered device Accessing a video on a nearby deviceYouTube Playing videos stored on other devicesFlipboard Google+Photos Play Games Play MusicPlay Newsstand Security Finger ScannerFor better fingerprint recognition Password, and then tap Continue Registering fingerprintsUnlock the screen Changing the alternative password Verifying the Samsung account passwordManaging registered fingerprints Unlocking the screen with fingerprintsPrivate mode Using fingerprints for purchases via PayPalAbout private mode Hiding contentViewing hidden content Items that are moved to private mode appear with on them→ Move to Private Selected items will disappear from the screenSafety Emergency modeAbout emergency mode Activating emergency modeDeactivating emergency mode SafetySetting help messages Sending help messagesAbout sending help messages Adding primary contactsSevere weather notification Geo News About severe weather notification Geo NewsReceiving notifications Pop-up notificationsUsing the geo news widget Searching for content UtilitiesFinder Managing the search historyPlanner Starting S PlannerCreating events or tasks Tap S Planner on the Apps screenSyncing events and tasks with your accounts Tap Save to save the event or taskCalculator Deleting events or tasksSharing events or tasks Alarm ClockWorld clock Timer DriveDropbox StopwatchGoogle Tap Turn on Camera UploadKids Mode Kids mode home screen138 Kids mode play area Parental controlKids Store Download apps for kids from Galaxy Apps Magnifier MapsSearching for locations Getting directions for a destinationMemo Adding and managing categoriesComposing memos Searching for memosMy Files Connecting with other devices About NFCUsing the NFC feature Making a purchase with the NFC featureBluetooth About BluetoothSending data Pairing with other Bluetooth devices Sending and receiving dataSending an image On the Apps screen, tap Gallery Select an imageUnpairing Bluetooth devices Receiving an imageTap next to the device’s name to unpair Tap UnpairTap S Beam and drag the S Beam switch to the right BeamSending data Connecting to other devices Quick ConnectAbout Quick connect Sharing content Connecting to a TVDeactivating the Quick connect feature Re-searching for devicesControl the connected TV using the remote control Joining Group PlayExploring computers Before using this app Smart RemoteAbout Smart Remote Tap Smart Remote on the Apps screen Tap StartUsing the device as a remote control Watching TV using the device Setting programme remindersTap Just for YOU, TV SHOWS, MOVIES, or Sports Tap Remind MEScreen Mirroring About Screen MirroringViewing content on a TV Stopping viewing the contentOn the Apps screen, tap Settings →Screen Mirroring Using the mobile printing feature Connecting to a printerPrinting content Device can be upgraded to the latest software Device & data managerUpgrading the device Upgrading over the airConnecting as a media device Transferring files between the device and a computerDevice MTP Connecting with Samsung Kies Using a Google accountTap Settings on the Apps screen Tap Backup and reset and tick Back up my dataPerforming a data reset Using a Samsung accountDevice automatically restarts Settings About SettingsWi-Fi Bluetooth Setting Wi-Fi sleep policySetting Network notification Wi-Fi DirectFlight mode On the Settings screen, tap Tethering and Mobile hotspotTethering and Mobile hotspot Data usageDefault messaging app LocationMore networks Mobile networksOn the Settings screen, tap Printing Nearby devicesPrinting Download to Select a memory location for saving media filesScreen Mirroring Sounds and notificationsDisplay FontScreen mode LED indicatorWallpaper Lock screenMulti window Notification panel ToolboxOne-handed operation Set the device to use the toolboxEasy mode AccessibilityPrivate mode Finger Scanner Motions and gesturesBackup and reset Air viewAccounts CloudDefault Language and inputLanguage Samsung keyboardReset settings Reset Samsung keyboard settings Google voice typingText-to-speech options Keyboard swipeDate and time Notification readoutPointer speed Safety assistance AccessoriesBattery Power saving StorageSecurity Set up SIM card lock Google Settings Default applicationsHelp About deviceAccessibility AccessibilityUsing the Home button to open accessibility menus TalkBackActivating or deactivating TalkBack Some features are not available while you are using TalkBack Controlling the screen with finger gesturesConfiguring finger gesture settings Configuring settings for vertical gesturesConfiguring settings for shortcut gestures Changing reading units by using the local contextual menu Changing reading units using two-part vertical gesturesRelease your finger when you hear Change granularity Release your finger when you hear the reading unit you wantPausing TalkBack Using the quick navigation feature→ Settings →Manage customised labels Adding and managing image labelsConfiguring settings for TalkBack Configure settings for TalkBack for your convenienceSpeech volume Adjust the volume level for voice feedback Using the device with the screen turned off Using the rapid key input featureReading passwords aloud Setting text-to-speech featuresEntering text using the keyboard Entering additional characters Changing keyboard input languageEditing text Entering text by voice Reading aloud information from documents or imagesChanging the input language Using document mode Using colour/pattern modeChanging the font size To extract text from a stored image, select →Load imageSetting notification reminders Magnifying the screenReversing the display colours To set an interval between alerts, tap Reminder intervalColour adjustment Setting flash notificationTurning off all sounds Customising caption settings Adjusting the sound balanceSamsung caption Google captionUsing mono audio Using baby crying detectorUsing auto haptic Using the assistive menus Accessing assistive menusUsing the cursor Displaying the assistive shortcut iconTurning on the screen with the air gesture feature Setting tap and hold delay optionsUsing enhanced assistive menus Editing the assistive menusUsing interaction control mode Answering or ending callsSet the method for answering or ending calls Using single tap mode Configuring accessibility settingsUsing other useful features Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Your battery is low. Recharge or replace the battery Ensure that the charger is connected properlyYour device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost Copyright
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SM-G900IZKAKSA, SM-G900IZBAKSA, SM-G900IZDAKSA, SM-G900IZWAKSA specifications

The Samsung SM-G900 series, comprising models like SM-G900IZWAKSA, SM-G900IZDAKSA, SM-G900IZBAKSA, and SM-G900IZKAKSA, is a significant entry in the smartphone market, well-known for its robust features and innovative technologies. These devices belong to the Galaxy S5 family, which was released as part of Samsung's popular Galaxy lineup.

One of the standout features of the Galaxy S5 series is its 5.1-inch Super AMOLED display, delivering vibrant colors and impressive contrast ratios, with a resolution of 1920 x 1080 pixels. This ensures an excellent viewing experience, whether streaming videos or browsing photos. The display is also protected by Corning Gorilla Glass 3, enhancing its durability against scratches and drops.

Under the hood, the SM-G900 models are powered by either the Qualcomm Snapdragon 801 or Exynos 5420 processor, depending on the region. Pairing this with 2GB of RAM ensures smooth multitasking and efficient performance, making it suitable for both casual users and those who demand higher processing power for applications and gaming.

In terms of photography, the series features a 16-megapixel rear camera, which is equipped with advanced technologies such as phase detection autofocus and HDR, enabling users to capture stunning photos with great detail and clarity. The 2-megapixel front camera is perfect for selfies and video calls, ensuring users can stay connected visually.

Another highlight of the Galaxy S5 series is its IP67 certification, which signifies that the devices are resistant to dust and can withstand immersion in water for up to 30 minutes at a depth of 1 meter. This feature is particularly appealing for active individuals and those who often find themselves outdoors.

Battery life is also commendable, with a 2800 mAh removable battery that supports Ultra Power Saving Mode, actively extending usage time when power levels are low. The inclusion of advanced connectivity options like 4G LTE, Bluetooth 4.0, and NFC enhances its usability in various aspects of daily life.

Moreover, these Samsung models come with Samsung's TouchWiz UI, providing a user-friendly interface replete with personalization options and features, alongside access to Google Play Store, opening up a world of apps and services.

In summary, the Samsung SM-G900 series, including SM-G900IZWAKSA, SM-G900IZDAKSA, SM-G900IZBAKSA, and SM-G900IZKAKSA, showcases a blend of quality display, powerful performance, advanced camera technology, and excellent durability, making it a well-rounded choice for consumers in search of a reliable smartphone experience.
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