Samsung SM-J200HZKDKSA, SM-J200FZKDKSA, SM-J200FZDDKSA, SM-J200HZDDKSA Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-J200F/DS SM-J200GU/DS SM-J200H/DS Table of Contents Appendix Read me first BasicsPackage contents Device layout Home KeysInstalling the battery BatteryRemoving the battery Charging the battery Battery charging tips and precautions Reducing the battery consumptionViewing the remaining charging time Ultra power saving mode SIM or Usim card Installing the SIM or Usim cardReplace the battery and back cover Removing the SIM or Usim card Using dual SIM or Usim cards dual SIM models Installing a memory cardMemory card Removing the memory card Turning the device on and off TouchscreenFormatting the memory card Tapping Tapping and holdingDragging Double-tapping SwipingSpreading and pinching Home screen Home screenAdding items Home screen optionsCreating folders Moving and removing an itemApps screen Managing panelsMoving items Basics Icon Meaning Indicator iconsLock screen Pattern Using the notification panelPassword Notification panelUsing quick setting buttons Entering textKeyboard layout Additional keyboard functions Changing the input languageChanging the keyboard layout Closing an app Screen captureOpening apps Copying and pastingTransferring data from a computer Device and data managementTransferring data from your previous device Transferring data from a mobile deviceDevice MTP Using the device as a removable disk for data transferUpdating with Smart Switch Updating the deviceUpdating over the air Performing a data reset Using a Google accountBacking up and restoring data Play Store Installing or uninstalling appsInstalling apps Galaxy AppsMaking calls PhoneManaging apps IntroductionSingle SIM models Tap to make a voice call, or tap Receiving calls During a video call Options during callsMissed calls During a voice callImporting contacts ContactsAdding contacts Creating contacts manuallyMessages Searching for contactsSending messages Single SIM models Viewing messages InternetSetting up email accounts Reading emails CameraBasic shooting Sending emailsTaking photos or recording videos Auto mode Pro modeLaunching Camera on the locked screen Sound & shot PanoramaContinuous shot Beauty faceCamera settings Quick settingsSelfie Camera settings Viewing images or videos GalleryDeleting images or videos Deleting an image or a videoDeleting multiple images and videos Smart Manager Storage Using the quick optimisation featureBattery Managing device performanceActivating ultra data saving mode Creating events PlannerSyncing events and tasks with your accounts Creating tasksDragging the bar Change screen ratio VideoRecording voice memos Voice RecorderSearching for memos My FilesMemo Composing memosAlarm ClockWorld clock Timer CalculatorStopwatch Listening to the FM radio RadioScanning radio stations USB BackupGoogle apps Google Google SettingsPhotos HangoutsWi-Fi Connecting to a Wi-Fi networkIntroduction Sending and receiving data Wi-Fi DirectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesFlight mode Unpairing Bluetooth devicesMobile hotspot and tethering Data usage Using the mobile hotspotSIM card manager dual SIM models Mobile networksLimiting data usage Using the NFC feature NFC and payment NFC-enabled modelsMaking payments with the NFC feature Sending data Tap Android Beam and tap the switch to activate itAdding printer plug-ins More connection settingsOptions PrintingDownload booster Printing contentDisplay Sounds and notificationsLock screen and security ApplicationsWallpaper ThemesPrivacy AccessibilityAccounts Adding accountsRegistering Samsung accounts Backup and reset Language and inputRemoving accounts Storage About device Date and timeAppendix TroubleshootingTouchscreen responds slowly or improperly Sound echoes during a call Error messages appear when launching the camera Another Bluetooth device is not located Trademarks Copyright
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SM-J200FZDDKSA, SM-J200HZDDSER, SM-J200HZWDKSA, SM-J200HZDDSEK, SM-J200HZKDKSA specifications

Samsung has long been a leading name in the smartphone industry, constantly delivering innovative devices that cater to a wide range of users. One such device is the Samsung SM-J200H, a model that comes in various versions, including SM-J200HZDDKSA, SM-J200HZKDKSA, and SM-J200HZWDKSA. These smartphones are part of the Galaxy J series and are designed to offer a balanced mix of performance, design, and affordability.

The Samsung SM-J200H series features a 4.7-inch Super AMOLED display, providing vibrant colors and deep contrasts that enhance the user experience whether browsing the internet, watching videos, or playing games. The resolution of 540 x 960 pixels ensures that visuals are sharp, making it a great device for multimedia consumption.

One of the standout features of the SM-J200H models is their user-friendly interface powered by the Android operating system, which is coupled with Samsung’s own TouchWiz UI. The intuitive interface allows for easy navigation and access to a wide array of applications through the Google Play Store. This makes the device not only suitable for daily communication but also for those who enjoy gaming or streaming services.

In terms of performance, the SM-J200H series is equipped with a quad-core processor, ensuring smooth multitasking and efficient power management. With 1.5 GB of RAM, users can seamlessly switch between applications without experiencing lag, making it ideal for everyday tasks and light gaming.

The camera capabilities of the SM-J200H models are noteworthy, featuring an 8-megapixel rear camera that can capture detailed images and a 2-megapixel front camera for selfies and video calls. Advanced camera features such as autofocus and LED flash enhance the photography experience, enabling users to take photos in a variety of lighting conditions.

The battery life is another highlight of the SM-J200H series. With a removable 2,600 mAh battery, users can enjoy hours of talk time and media playback without worrying about frequent recharging. Additionally, the device supports microSD cards for storage expansion, allowing users to store more photos, videos, and apps.

Overall, the Samsung SM-J200H series, including the SM-J200HZDDKSA, SM-J200HZKDKSA, and SM-J200HZWDKSA, offers a compelling blend of design, performance, and functionality. With its solid features, affordability, and Samsung's reputation for quality, it remains a popular choice for those seeking a reliable smartphone. Whether for casual use, social media engagement, or basic productivity tasks, the SM-J200H series is a versatile option that meets the needs of diverse users around the globe.
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