Samsung GT-B7722QKAXSG manual Touch screen responds slowly or improperly, Calls are being dropped

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The touch screen responds slowly or improperly

If your phone has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the phone from recognising your inputs and are not recommended for touch screen phones.

•Depending on the type of touch screen on your phone, only certain inputs may be recognised. Try tapping an icon with your fingertip, your fingernail, or a stylus.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your phone to clear any temporary software bugs.

•Ensure that your phone software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your phone is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

78Troubleshooting

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Contents Code No.GH68-28298A GT-B7722 Instructional icons Using this manualCopyright information Represents the Power/End keyContents Personal information EntertainmentWeb Connectivity SettingsTools Troubleshooting Safety and usage information Index Assembling Install the SIM or Usim card and batteryUnpack Remove the back cover Be careful not to damage your fingernails when youInsert the SIM or Usim card To turn it offBattery to continue using your phone Charge the batteryInsert the battery Replace the back cover Battery icon Will also be emptyOutlet Multifunction jack›› Remove the memory card Insert a memory card optionalOperation Hook it over the small projection Attach a hand strap optional›› Format the memory card Memory card slotTurn your phone on and off Getting started›› Phone layout Get to know your phone››Keys ›› Indicator iconsBattery power level Wi-Fi activatedBluetooth activated Alarm activatedUse the touch screen ›› Organise applications in Menu mode Access menusLock or unlock the touch screen and keys ›› Open the widget toolbar Use widgets›› View or change widgets Customise your phone ›› Calibrate the touch screen ›› Adjust the brightness of the displaySelect On under Gesture unlock ›› Lock your phoneLanguage Select On under PIN lock Manage your SIM or Usim cards›› Lock your SIM or Usim card Select a SIM or Usim cardEnter text ›› Select a default SIM or Usim card and network›› Switch the SIM or Usim cards automatically Select SIM auto switchAccess help information Make a call CommunicationCalling ›› Make and answer a callCall an international number ›› Use the headset›› Use options during a voice call Reject a call›› View and dial missed calls ›› Use additional featuresSet the auto rejection ›› View call and message logs LogsMake a fake call ›› View the log manager Messages ›› Set up an MMS profile›› Send a text message ›› Send a multimedia message ›› Set up an email account and profileSet up an email account Select the Email setup wizard→ Profiles Set up an email profile›› Send an email message ›› View a messageView an email message ›› Listen to voice mail messages›› Use message templates View a text or multimedia messageSending options Region or service provider›› Send an SOS message Create a multimedia templateSave Camera Entertainment›› Capture a photo → Continuous ›› Capture a photo in Smile shot mode›› Capture a series of photos → Smile shot→ Mosaic ›› Capture a panoramic photo›› Capture a mosaic photo → Panorama›› Capture a video Music player›› Add music files to your phone ›› Create a playlist ›› Play musicSelect Playlists → Create Select Add → Tracks Find musicFM radio ›› Listen to the FM radio›› Save radio stations automatically Select More → Self-tuning›› Record songs from the FM radio ›› Download games and applications Games and more›› Play games or launch applications Select → Add to Contacts → New Contacts›› Create a contact ›› Find a contactFavourites ›› Set a favourite number›› Create your name card ›› Create a group of contactsSelect Create group Calendar›› Create an event ›› View eventsMemo Task›› Record a voice memo Voice recorder›› Play a voice memo ›› Browse web pages ›› Set up an internet profileWeb InternetSelect Add RSS reader›› Bookmark your favourite web pages ›› Add an RSS feed addressMenu mode, select Downloads ›› Update and read RSS feedsDownloads Select OKGoogle ›› Use the Google Search service›› Use the Google Mail service ›› Use the Google Maps serviceActiveSync ›› Set up a synchronisation profile›› Set up a Microsoft Exchange server and profile SynchroniseSelect Outbox → Sync Communities›› Set your favourite website or blog list Menu mode, select ActiveSyncLog Facebook›› Share a file Select Upload to webMySpace ›› Find and pair with other Bluetooth- enabled devices BluetoothConnectivity ›› Receive data using the Bluetooth wireless feature ›› Send data using the Bluetooth wireless featureNamecard via → Bluetooth ›› Activate the Wlan feature Wi-Fi›› Find and connect to a Wlan ›› Connect with Samsung Kies PC connections›› Connect as a mass storage device PC connections → Media player → Save ›› Synchronise with Windows Media PlayerConvertor AlarmsTools CalculatorImage editor Dictionary›› Transform an image ›› Adjust an image›› Crop an image Svg, swf ›› Insert a visual featureMy files ›› Supported file formats→ Print via → USB TimerStopwatch ›› View a fileAdd text Video editor›› Make a new video Select Tap here to import a scene›› Split a video ›› Trim a segment of a video›› View a world clock World clock›› Apply an effect to a video ›› Add caption to a videoSelect → Set as 2nd clock ›› Add a world clock to your displayDisplay and light SettingsAccess the Settings menu Phone profilesTouch panel Phone settingsApplication settings Smart unlockSecurity Network settingsPhone Reset settings Memory settingsYour phone displays Service unavailable or Network error TroubleshootingIncoming calls are not connected Touch screen responds slowly or improperlyCalls are being dropped Outgoing calls are not connectedEnsure that you are not covering the built-in microphone When dialling from contacts, the call is not connectedOthers cannot hear you speaking on a call Audio quality is poorYour phone is hot to the touch Battery does not charge properly or the phone turns offHandle and dispose of batteries and chargers with care Install mobile phones and equipment with cautionKeep your phone away from small children and pets Protect your hearingTurn off the phone in potentially explosive environments Avoid interference with pacemakersReduce the risk of repetitive motion injuries Drive safely at all times Follow all safety warnings and regulationsUse only Samsung-approved accessories Do not use the phone if the screen is cracked or brokenAvoid interference with other electronic devices Handle your phone carefully and sensiblyUse your phone in the normal position Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Ensure access to emergency servicesCorrect disposal of this product Specific Absorption Rate SAR certification informationCorrect disposal of batteries in this product DisclaimerSafety and usage information WLAN IndexDownloading 45 playing Volume Sending See web browserWith Windows Media Player Keys Wlan GSM Mobile Phone GT-B7722 Declaration of Conformity R&TTE

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