Samsung DVD-P246M/XSG manual Firmware upgrade, Troubleshooting, Introduction, Upgrade procedure

Firmware upgrade

Introduction

4. Press the ENTER button.

Firmware upgrade starts

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Samsung will often support the software upgrade to improve the performance of this unit to the latest status, through Samsung Internet Site (www.samsung.com).

Because the specially new mpeg4 codec continues and it is appearing. What improvements are made depends on the upgrade software you are using as well as the software that your DVD-player contained before the upgrade.

How to make an upgrade disc

Write the downloaded file onto a blank CD-R or CD-RW disc, using the following settings:

1.You have to download a new file through Download Center of Samsung Internet Site (www.samsung.com).

2.Write the file to Disc using CD-RW of your computer.

Note

•File System CD-ROM ISO Level

•Character set ISO 9660

•Finalized, single session

•Write speed low

Upgrade procedure

1.Press OPEN/CLOSE to open the disc tray.

2.Insert the upgrade CD-R disc, label facing up.

3.Press OPEN/CLOSE to close the disc tray.

Firmware upgrade appears on the display

5.In the middle of the writing, the tray will open automatically. After taking out the disc, please wait for about 2 minutes.

6.If the unit was successfully updated, the unit will turn off and on after closing the tray automatically. When the unit turns on, this screen will display.

7. Select the desired language.

Note • If the “Select Menu Language” does't appears, please contact to “Samsung Service Center”.

•Do not press any button and unplug the power code during upgrade.

•The upgrade procedure may change, refer to the web site (www.samsung.com).

Problem

No operations can be performed with the remote.

Disc does not play.

5.1channel sound is not being reproduced.

The	icon appears on
screen.

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

The screen is blocked

Forgot password

If you experience other problems.

Action

•Check the batteries in the remote. They may need replacing.

•Operate the remote control at a distance of no more than 20 feet.

•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try to operate the remote again.

•Ensure that the disc is installed with the label side facing up.

•Check the region number of the DVD.

•5.1 channel sound is reproduced only when the following condi- tions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

•Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

•Check if your audio system is connected and working properly.

•In a SETUP Menu, is the Audio Output set to Bitstream?

•The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

•Check if the disc has a Menu.

•Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

•The Screen Ratio is fixed on your DVDs.

•Make sure you have selected the correct Digital Output in the Audio Options Menu.

•Press power on from a cold start with no disc in the unit.

Press the STOP ( ) and PLAY ( ) buttons simultaneously on the front panel for 5 seconds. The SELECT MENU LANGUAGE display will appear.

Select the number button of the desired language.

•Press power on from a cold start with no disc in the unit.

Press the STOP ( ) and PLAY ( ) buttons simultaneously on the front panel for 5 seconds. The SELECT MENU LANGUAGE display will appear. Select the number button of the desired lan- guage. Press the MENU button, and then press DOWN button to select the Parental Setup. The Parental Setup is now unlocked as indicated on the display. You can change your password.

•Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

•If the problem still cannot be solved, please contact your nearest authorized service center.

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P27~28

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P24~31

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