Samsung GT-S8500LRAJED Troubleshooting, Your device displays Service unavailable or Network error

Page 126

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is

Password

enabled, you must enter the password

 

you set for the device.

 

When using the device for the first

 

time or when the PIN requirement

PIN

is enabled, you must enter the PIN

supplied with the SIM or USIM card.

 

 

You can disable this feature by using

 

the PIN lock menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked,

 

usually as a result of entering your PIN

PUK

incorrectly several times. You must

 

enter the PUK supplied by your service

 

provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

 

 

Your device displays "Service unavailable" or "Network error"

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

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Contents To install Kies PC Sync GT-S8500T Using this manual Instructional iconsCopyright information About Divx Video About Divx VIDEO-ON-DEMAND Contents Entertainment Personal informationWeb Settings ConnectivityTools 122 TroubleshootingSafety and usage information 123Install the SIM or Usim card and battery AssemblingUnpack To turn it off Remove the back cover Gold-coloured contacts facing downCharge the battery Insert the battery Replace the back coverDevice By misuse is not covered by the warranty›› Charge with the travel adapter Multifunction jackBefore charging, ensure that your PC is turned on Insert a memory card optional›› Charge with the PC data cable On a PCLift the memory card cover and insert a memory card ›› Format the memory card When inserting the memory card›› Remove the memory card Memory cardGetting started Turn your device on and offTo turn on your device Press and hold Get to know your device ›› Device layout›› Keys ›› Idle screenYour region or service provider Connected ››Indicator iconsBluetooth hands-free car kit or headset Icon DefinitionUse the touch screen ›› Shortcuts panelYour device turns off the touch screen when you Access menus To access your device’s menusLock or unlock the touch screen and keys Select Edit at the top left of the screen ›› Organise applications in Menu modeMode Bottom line›› Launch multiple applications Launch and manage applications›› Add new main menu screens ›› Use the task managerUse widgets ›› Open the widget toolbar›› Add new panels to the idle screen Customise your device›› Manage web-based widgets You can add up to 10 panels›› Switch to the silent profile ›› Adjust the volume of the key tones›› Adjust the vibration intensity Touch screen ›› Set up a sound profile›› Adjust the brightness of the display ›› Change the order of tabs→ Wallpaper Select Phone lock ›› Lock your device›› Lock your SIM or Usim card DoneChange the text input method Enter text›› Activate the mobile tracker Select Mobile trackerEnter text using input methods Copy and paste text Select Predictive textAdding words to the T9 dictionary Field Starting pointText onto the clipboard Text field›› Make and answer a call CommunicationCalling Make a callReject a call ›› Use the headset›› Use options during a voice call Call an international numberSwitch to video call Reduction on›› Use options during a video call Select → Switch to headsetTo customise the video call settings, select → Settings ›› View and dial missed calls›› Use additional features Set auto rejectionMake a fake call Use Fixed Dialling Number FDN mode Set call divertingSet call barring Logs›› View call and message logs Set call waiting››View the log manager → LogManager ›› Send a text message ›› Set up an MMS profileMessages Network → Connections → YesProfiles Select a connection profile → Set ›› Send a multimedia messageMenu mode, select Messages → Add›› View a text or multimedia message → Folder view→ Conversation view Create a text template ›› Listen to voice mail messages›› Use message templates Create a multimedia templateSelect Save ›› Set up an email account and profileSet up an email account NameSelect an email profile → Settings →›› Send an email message Compose›› View an email message Server→ Download Next to data types to synchronise Option Function Server URLUse SSL Layer protocol to increase Security Account SelectSocial Hub Entertainment Camera›› Capture a photo Resolution Default storage location Number Function Change the focus mode You can takeNumber Function To set the photo as your favourites, select To view the photo details, select→ Smile shot ›› Capture a photo in Smile shot mode›› Capture a beauty photo Press the Camera key›› Capture a series of photos ›› Capture a panoramic photo→ Continuous ›› Customise camera settings ›› Capture a vintage photo→ Vintage → to access Automatically adjust contrastAdjust Setting Function GuidelinesSelect To switch to the camcorder Setting Function StorageReset settings ›› Capture a videoTo view video details, select View the photo or video you captured lastTo set the video as your favourites, select To delete a video, select Delete → Yes›› Customise camcorder settings ›› Capture a video in slow motion→ Slow motion Video player ›› Play a videoSubtitles on ›› Customise video player settingsControl playback with the following keys Number Function Smi filesMedia browser ›› View a photoMusic player ›› Add music files to your deviceBar ›› Play musicView the details of the music file One file, or repeating all files›› Access the album list ›› Create a playlistSelect Playlists → → Create ›› Add a song to the quick list ›› Customise music player settings→ Settings ›› Find information of music›› Listen to the FM radio FM radio›› Add a song to the wish list → Wish list›› Record a song from the FM radio ›› Save a radio station automaticallyNumber Function Set the FM radio to automatically retune ›› Customise FM radio settings ›› Play games or launch applications Games and more›› Download games and applications GamesContacts ›› Create a contact›› Find a contact ›› Set a favourite number ›› Create your namecardProfile Accounts ›› Create a group of contacts›› Copy contacts ›› Create an event → Print via BluetoothCalendar ›› View events›› Create a task ›› Stop an event alarmTask ›› View tasks›› Create a memo MemoVoice recorder ›› View memos›› Play a voice memo Planet ›› Set up an internet profileWeb ›› Browse web pagesNavigate web pages with the following keys Number›› Customise browser settings Settings›› Bookmark your favourite web pages ID/password RSS update Activating the auto updateAccessed web pages Option Function Set the web browser to›› Use the RSS reader Update and read RSS feedsSamsung Apps Add an RSS feed addressSynchronise ›› Set up a synchronisation profileSynchronise Enter a name for the profileDaily briefing Community websites›› Start synchronisation Bluetooth wireless feature BluetoothBluetooth ConnectivityBluetooth → Search ›› Find and pair with other Bluetooth- enabled devices→ Settings → My phones visibility → Always on → Save Select a paired device and use the following options›› Print data using the Bluetooth wireless feature ›› Send data using the Bluetooth wireless feature›› Receive data using the Bluetooth wireless feature Files›› Activate the Wlan feature Wi-Fi›› Use Remote SIM mode Options and print the data›› Customise the connection profile Wi-Fi›› Find and connect to a Wlan ForgetAllShare Device typeMinutes AllShare → Settings ›› Customise Dlna settings for sharing Media files›› Play your files on another DLNA- enabled device AllShare›› Play others files on your device ›› Play files of one device on the other devicePlayer via my phone Mobile AP Mobile APLocation ›› Update the GPS functionality›› View your location Select My position to view your locationTV connections TV out mode TV out›› Synchronise with Windows Media Player PC connections›› Connect with Samsung Kies USB → Samsung Kies → SetStart synchronisation ›› Connect as a mass storage deviceList Insert a memory card into the device›› Use your device as a wireless modem Create a modem connection on your PC›› Delete an alarm ›› Set a new alarm›› Stop an alarm Tools›› Create a world clock ›› Use the count-down timer→ DST settings ›› Use the stopwatch›› Create a Mini diary CalculatorMini diary ›› View a Mini diary›› Delete or edit my accounts My accounts›› Create a web account ›› Change the auto sync scheduleSelect Push sync My files›› Supported file formats Select the dot next to Push sync›› View a file ›› Print an image Print an image using a USB connectionPrint an image using the Bluetooth wireless feature ›› Set an image as your wallpaperApply effects to images Adjust an image›› Edit an image Transform an imageInsert a visual feature ›› Edit a videoMake a new video Trim a segment of a video Add textAdd caption to a video Split a videoApply an effect to a video Import a video Select a video → Effects›› Search for files or data in the device ContentSmart search ›› Search on the Samsung Mobile SiteFlight mode SettingsAccess the Settings menu Menu mode, select SettingsSound profiles CallMessage and email Display and light GeneralWallpaper Select a background image for the idle screen Date and time VibrationMenu and widgets Applications›› Call Voice call General settings›› Messages Video callText messages Broadcast messages ›› EmailPush messages Sending optionsCustomise other account settings Receiving options›› Internet ›› Contacts›› Calendar ›› Media playerSecurity ›› Photo upload settings›› Installation settings ›› Social network profilesReset Change PIN Change the PIN used to access SIM or Usim dataMemory About phone SIM applicationsTroubleshooting Your device displays Service unavailable or Network errorOutgoing calls are not connected Touch screen responds slowly or improperlyCalls are being dropped Incoming calls are not connectedOthers cannot hear you speaking on a call When dialling from contacts, the call is not connectedBattery does not charge properly or the device turns off Audio quality is poorError messages appear when launching the camera Error messages appear when launching the FM radioYour device is hot to the touch Error messages appear when opening music files Another Bluetooth device is not locatedYour device freezes or has fatal errors Protect your hearing Install mobile devices and equipment with cautionKeep your device away from small children and pets Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the device in potentially explosive environmentsReduce the risk of repetitive motion injuries Do not use the device if the screen is cracked or broken Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all timesHandle your device carefully and sensibly Avoid interference with other electronic devicesEnsure access to emergency services Allow only qualified personnel to service your deviceEnsure maximum battery and charger life Use your device in the normal positionSpecific Absorption Rate SAR certification information Correct disposal of this product Correct disposal of batteries in this productDisclaimer
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GT-S8500ISAKSA, GT-S8500BAAMMC, GT-S8500BAAAFR, GT-S8500BAACEL, GT-S8500HKAXXV specifications

The Samsung GT-S8500, known as the Wave, was a significant milestone in Samsung's mobile phone lineup, celebrated for its innovative features and cutting-edge technology. The various models, such as GT-S8500LRAXEV, GT-S8500BAAXXV, GT-S8500PDAXEV, GT-S8500HKAXEV, and GT-S8500ISAXEV, showcased the versatility of this series.

One of the standout features of the Samsung GT-S8500 is its Super AMOLED display. Boasting a resolution of 800x480 pixels, the vibrant screen offers exceptional visibility and bright colors, enhancing the user experience for both multimedia and everyday applications. This technology was advanced for its time, providing deeper contrasts and energy efficiency.

Powered by Samsung's proprietary Bada operating system, the GT-S8500 aimed to create a user-friendly experience comparable to smartphones running on Android or iOS. The Bada OS introduced an intuitive interface with customizable widgets, allowing users to tailor their home screens to suit individual preferences and needs.

In terms of performance, the Samsung GT-S8500 featured a 1 GHz processor, enabling smooth multitasking and robust application performance. The smartphone came with 2 GB of internal storage, expandable via microSD, which catered to users' needs for additional space for apps, music, and photos.

Photography capabilities were also impressive, with a 5-megapixel rear camera featuring autofocus and LED flash, allowing users to capture high-quality images. The camera offered various modes and settings, reflecting the growing emphasis on mobile photography during its release period.

Connectivity options included Wi-Fi, Bluetooth, and 3G, ensuring that users stayed connected for browsing and social networking. With its lightweight design and ergonomic shape, the GT-S8500 was not only stylish but also comfortable for prolonged use.

Overall, the Samsung GT-S8500 series represented a forward-thinking approach in the mobile market, blending advanced features with design aesthetics. Each model variant shared core characteristics while appealing to a spectrum of user preferences, making the Wave popular among consumers looking for a reliable smartphone experience. Its introduction marked a notable foray into the touchscreen smartphone era for Samsung, shaping the company's future device strategies.
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