Samsung SM-T325NZWAEGY, SM-T325NZKAKSA, SM-T325NZKAEGY Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →General →Backup and reset →Factory data reset →Reset device → Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-T325 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card Charging the battery Removing the SIM or Usim cardCharging with the charger Reducing the battery consumption Checking the battery charge statusInserting a memory card Removing the memory card →Settings →General →Storage →Unmount SD cardFormatting the memory card Turning the device on and off Holding the deviceSwitching to silent mode Adjusting the volumeLocking and unlocking the device Basics Indicator iconsIcon Meaning Using the touch screen Tapping Finger gesturesTapping and holding Dragging Double-tappingFlicking PinchingControl motions Rotating the screenPicking up Panning to browseTilting Palm motionsSweeping Samsung Smart Pause CoveringUsing Multi Window Using a split screen Multi Window Launching applications in a split screen Multi WindowSharing content between applications Basics Using a pop-up Multi Window Creating a Multi Window combinationNotifications →Blocking mode Home screen Viewing all applications To return to the Home screen, press the Home button Using the Classic home screen Adding an itemSetting wallpaper Adding or removing a panel from the Classic home screenUsing the Content home screen Adding a widget or panelBasics Adjusting widget size Removing a panel from the Content home screenRearranging applications Applications screenOrganising with folders Installing applications Uninstalling applicationsRearranging panels Disabling applicationsUsing applications Opening an applicationOpening from recently-used applications Closing an applicationEntering text HelpChanging the keyboard type Entering uppercase Changing the keyboard typeChanging language keyboards HandwritingConnecting to a Wi-Fi network Turning Wi-Fi on and offEntering text by voice Copying and pastingSetting up accounts Joining Wi-Fi networksAdding Wi-Fi networks Forgetting Wi-Fi networksTransferring files Connecting with Samsung KiesRemoving accounts Connecting with Windows Media Player Connecting as a media deviceSetting a pattern Securing the deviceSetting a PIN Setting a password→ Update Upgrading the deviceUnlocking the device Upgrading with Samsung KiesPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Adding contacts Sending a messageViewing call logs Fixed dialling numberReceiving calls Video calls Call forwardingMaking a video call During a video callListening to a voice message Swapping imagesContacts Managing contactsSearching for contacts Displaying contactsMoving contacts Moving contacts to GoogleFavourite contacts Importing and exporting contactsContact groups Business card Adding contacts to a groupManaging groups Sending a message or email to a group’s membersSending messages MessagesSending scheduled messages Setting up email accounts Viewing incoming messagesReading messages Google Mail Labels Hangouts Google+Photos Web & network InternetChrome HistorySaved pages LinksBluetooth Syncing with other devicesScreen Mirroring Pairing with other Bluetooth devicesSending and receiving data Creating a meeting session MeetingTap Create meeting To share with others Web & network Joining a meeting Tap Join meetingUsing the Meeting session screen Host screenDisplaying the whiteboard Using additional options WebEx When the network connection fails during a meetingClosing or exiting the meeting Signing up for an account Tap →Connect using Internet Turn the microphone on or off. Share the screen Joining a meeting session Inviting people to a meetingJoining a meeting by session number Tap →Invite by emailJoining a meeting by selecting one in My Meetings Joining a meeting from an invitation email Joining a meeting by calling a session phone numberRunning a meeting Running a video meetingChatting with participants Tap →Start my videoStopping the screen sharing feature Sharing the screenChanging the presenter Tap Make presenterRemote PC Tap →End meeting or Leave meetingRegistering the device Registering a computer Tap Check connectionTap Refresh Connection Connecting the device and a computer remotelyTap on computer Controlling the computer on the device Transferring files between your device and the computer SideSyncTap →Remote Explorer Connecting your tablet and a smartphone Web & network Using the virtual smartphone screen Adjusting the size of the virtual smartphone screen Moving the virtual smartphone screenUsing the smartphone screen Entering textPlaying music or videos on the tablet Copying files between devicesCopying files from the smartphone to the tablet Copying files from the tablet to the smartphoneMusic MediaPlaying music Creating playlists Setting a song as ringtonePlaying music by mood Camera Taking photosTaking a photo Camera etiquetteShooting mode Tap Mode →Panorama Panoramic photosRecording mode Taking videosApplying filter effects Taking a videoDual Camera mode Zooming in and outShare shot Configuring settings for CameraControlling the camera remotely 110 Gallery ShortcutsViewing images Zooming in and outViewing images using the motion feature Playing videosTrimming segments of a video Editing imagesModifying images Favourite imagesMaking image collages Deleting imagesSetting as wallpaper Using Tag buddySharing images Tagging facesVideo Select a video to playUsing Popup Video player YouTubeDeleting videos Sharing videosFlipboard Uploading videosApplication & media stores Play StoreSamsung Apps Play BooksPlay Movies & TV Play MusicPlay Games Play NewsstandUtilities MemoComposing memos Browsing memosPlanner Creating events or tasksSyncing with Google Calendar Changing calendar typeSearching for events or tasks Deleting events or tasksCloud DropboxSyncing with the Samsung account Drive Hancom ViewerBacking up or restoring data Syncing with DropboxReading documents Searching documentsWord processor Presentation SpreadsheetAlarm World Clock Calculator VoiceUsing wake-up commands on the locked screen GoogleSearching the device Search scopeMy Files Voice SearchViewing files Searching for a file Viewing storage informationChanging the view mode DownloadsCreating folders Adding shortcuts to foldersKnox Travel & local MapsSearching for locations Getting directions for a destinationSettings About SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Setting Network notificationWi-Fi Direct Tethering and portable hotspotNetwork booster Flight modeData usage Default SMS app LocationMore networks PrintingDevice Nearby devicesScreen Mirroring SoundDisplay Multi windowLock screen WallpaperAccessibility FontNotification panel Answering/ending callsText-to-speech options Call settings CallAdditional settings Call accessoriesCall alerts Blocking mode Ringtone and sound settingsVideo call settings Internet call settingsDefault ControlsLanguage and input LanguageVoice recogniser Google voice typingVoice search Text-to-speech options Voice control MotionsMouseover Pointer speedGeneral Palm motionSmart screen AccountsBackup and reset Date and timeAccessory Default applicationsBattery Application managerStorage Power saving modeSecurity Set up SIM card lock Security policy updatesGoogle Settings About deviceTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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SM-T325NZKAKSA, SM-T325NZWAEGY, SM-T325NZWAKSA, SM-T325NZWAXSG, SM-T325NZKAEGY specifications

The Samsung SM-T325 series, commonly referred to as the Samsung Galaxy Tab Active 2, is a robust tablet designed for those who require durability, performance, and versatility, particularly in professional environments. This device stands out due to its rugged design, which is certified with IP68 water and dust resistance, making it ideal for use in challenging conditions such as construction sites or outdoor settings.

Equipped with a 8-inch display, the tablet features a resolution of 1280 x 800 pixels, providing bright and clear visuals. The screen is not only responsive but also usable with gloves, enhancing its utility for fieldwork. The tablet boasts a military-grade durability rating (MIL-STD-810G), providing additional assurance against drops and shocks.

Powering the Galaxy Tab Active 2 is an Exynos 7870 processor combined with 3GB of RAM, which ensures smooth multitasking and efficient performance for various applications. The device comes with multiple storage options, typically offering 16GB of internal storage, expandable via a microSD card slot, allowing users to store essential files and applications without running out of space.

The SM-T325 series runs on Android, with a tailored user experience that includes Samsung's Knox security features, safeguarding data and apps against cyber threats. The tablet also includes comprehensive connectivity options, such as Wi-Fi, Bluetooth, and optional LTE for users needing constant internet access on the go.

Photography enthusiasts will appreciate the enhanced capabilities of the Samsung Galaxy Tab Active 2, which includes an 8MP rear camera and a 5MP front-facing camera. These features allow for quality image capture, video conferencing, and even barcode scanning in retail environments.

One striking aspect of the Samsung SM-T325 series is its emphasis on productivity. It supports the Samsung DeX feature, enabling users to connect the tablet to an external display and utilize a desktop-like experience, making it a versatile business tool. Additionally, the tablet is compatible with various accessories, including the rugged S Pen, which further enhances its usability for note-taking and drawing.

Overall, the Samsung Galaxy Tab Active 2 SM-T325 models cater to professionals seeking a reliable, high-performance tablet that can withstand the rigors of daily use in various environments, making it a valuable asset for businesses and industries alike.
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