Samsung SM-G530FZWAXSG Troubleshooting, Your device displays network or service error messages

Page 95

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•If the battery is user-replaceable, the battery may not be inserted properly. Insert the battery again.

•If the battery is user-replaceable, wipe both gold-coloured contacts and insert the battery again.

95

Page 94 Page 96
Image 95
Page 94 Page 96
Contents SM-G530F Table of Contents Messages & email Read me first Instructional icons Getting started Package contentsDevice layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and batteryGetting started Removing the SIM or Usim card and battery Charging the battery Reducing the battery consumption Installing a memory card Using a memory cardFormatting the memory card Removing the memory cardLocking and unlocking the screen Turning the device on and offTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Spreading and pinching FlickingHome screen Home screen layoutHome screen options Apps screen Icon Meaning Indicator iconsNotifications panel Using the notifications panelUsing the quick setting buttons Closing an app Installing or uninstalling appsOpening apps Samsung Galaxy AppsManaging apps Installing appsUninstalling or disabling apps Play StoreEnabling apps Entering textKeyboard layout Changing the keyboard layout Using additional keyboard functionsChanging the input language Copying and pasting Screen captureChanging the keyboard type About My Files My FilesUltra power saving mode Power saving featureTap Connect Wi-FiNetwork connectivity Mobile dataAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Tick USB tethering Using USB tetheringUsing Bluetooth tethering Tick Bluetooth tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Hiding apps Managing the Apps screenManaging panels Changing the sorting methodTap Set wallpaper or Done Setting wallpaper and ringtonesSetting wallpaper Changing ringtonesPattern PasswordChanging the screen lock method Transferring data from your previous device Using backup accountsUsing Samsung Smart Switch Using Smart Switch with computersRemoving accounts Setting up accountsUsing Samsung Kies Adding accountsMaking calls from call logs or contacts list PhoneMaking calls Missed calls Receiving callsAnswering a call Rejecting a callDuring a video call Options during callsDuring a voice call Moving contacts from other devices ContactsAdding contacts Importing and exporting contactsTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Viewing incoming messages Setting up email accountsSending emails Reading emails Taking photos or recording videos CameraBasic shooting Camera etiquette Launching Camera on the locked screenPanorama Shooting modesAuto Beauty faceCreate Agif file Camera settingsContinuous shot NightCamera Gallery Viewing content on the deviceEditing photos Creating events or tasks Useful apps and featuresPlanner Syncing events and tasks with your accounts InternetPlaying videos VideoCalculator Deleting alarms AlarmSetting alarms Stopping alarmsCreating clocks TimerWorld clock StopwatchComposing memos MemoRadio Listening to the FM radioScanning radio stations Playing voice memos Voice RecorderRecording voice memos Drive Google appsChrome Google+ Google SettingsGoogle Mail GooglePlay Music Play BooksPlay Games Play Movies & TVAbout Bluetooth BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Connecting to other devices Wi-Fi DirectUnpairing Bluetooth devices About Wi-Fi DirectEnding the device connection About NFC Using the NFC featureSending data Making a purchase with the NFC featureAbout Screen Mirroring Screen MirroringViewing content on a TV Adding printer plug-ins Connecting to a printerPrinting content Mobile printingUpgrading with Samsung Kies Device & data managerUpgrading the device Upgrading over the airDevice MTP Connecting as a media deviceConnecting with Samsung Kies Transferring files between the device and a computerBacking up and restoring data Performing a data resetTap Backup and reset and tick Back up my data Setting Wi-Fi sleep policy SettingsAbout Settings Wi-FiTethering and Mobile hotspot BluetoothWi-Fi Direct Data usage Flight modeMobile networks Default messaging appScreen Mirroring More networksSound Lock screenNotification panel DisplayWallpaper Application manager BatteryStorage Security LocationLanguage DefaultSet up SIM card lock Language and inputKeyboard swipe Samsung keyboardGoogle voice typing Pointer speed Text-to-speech optionsDate and time Backup and resetAdd account Answering/ending calls AccessibilityText-to-speech options PrintingAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
Related manuals
Manual 101 pages 533 b

SM-G530FZAAILO, SM-G530FZAAKSA, SM-G530FZWAXSG, SM-G530FZAAXSG, SM-G530FZWAILO specifications

The Samsung SM-G530FZDAKSA, G530FZWAKSA, G530FZAAXSG, G530FZWAXSG, and G530FZAAKSA are part of Samsung's Galaxy Grand Prime series, which was designed to cater to the needs of budget-conscious consumers while still offering competitive features and performance. These smartphones are particularly popular in markets where affordability and functionality are key considerations.

One of the standout features of the Samsung SM-G530 series is its display. The devices are equipped with a 5-inch TFT LCD screen, offering a resolution of 540 x 960 pixels, which provides decent clarity and color reproduction for everyday tasks like browsing and multimedia consumption. This size strikes a balance, making it comfortable for one-handed use while still offering enough screen real estate for applications and internet browsing.

Powering these models is a Qualcomm Snapdragon 410 processor combined with 1 GB of RAM. This configuration ensures that the devices can handle basic multitasking, running everyday applications smoothly, and delivering a satisfactory user experience. With 8 GB of internal storage, expandable via a microSD card slot, users have the flexibility to store their apps, photos, and videos without the fear of running out of space.

The camera capabilities are another highlight of the SM-G530 series. It features an 8 MP rear camera equipped with LED flash, capable of capturing decent photos in various lighting conditions. The 5 MP front camera is particularly appealing for selfies and video calls, making it a great choice for social media enthusiasts.

In terms of software, the SM-G530 devices originally ran Android KitKat but are upgradable to higher versions, allowing users access to the latest apps and features. Samsung's TouchWiz interface adds a layer of customization, making it user-friendly with various themes and settings.

Battery life is a critical aspect of any smartphone, and the SM-G530 series does not disappoint. They come with a 2600 mAh battery, providing ample power for a full day of usage, depending on user habits.

The Samsung SM-G530 series offers practicality and reliability, making it a desirable option for users seeking a budget-friendly smartphone without sacrificing essential features. With its robust build quality, intuitive interface, and capability to perform everyday functions effectively, it remains a popular choice in its segment.
Top Page Image Contents