Samsung SM-G7102VBAAFG, SM-G7102ZDAMID, SM-G7102ZDAXSG Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →General →Backup and reset →Factory data reset →Reset device → Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-G7102 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionFormatting the memory card Removing the memory cardHolding the device Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Activating SIM or Usim cards Switching between networksSwitching between networks Icon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Double-tapping Tapping and holdingDragging Pinching FlickingRotating the screen Control motionsSweeping Palm motionsTurning over Covering Activating Multi windowUsing Multi window applications Using the Multi window panelCreating a paired window Using the same application in multiple windowsNotifications Home screen Changing the Home screen mode→Blocking mode Rearranging panels Rearranging itemsUsing widgets Setting wallpaperMoving a panel Removing a panelAdding widgets Locked screenApplications screen Installing applicationsRearranging applications Organising with foldersUsing applications One-handed operation HelpEntering text Using the Samsung keyboardEntering uppercase Changing the keyboard typeHandwriting Entering text by voiceTurning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Adding Wi-Fi networksForgetting Wi-Fi networks Setting up accountsAdding accounts Removing accountsConnecting with Windows Media Player Connecting with Samsung KiesConnecting as a media device Transferring filesSetting a PIN Setting a patternSetting a password Securing the deviceUpgrading the device → Update nowUnlocking the device Upgrading with Samsung KiesMaking calls CommunicationPhone During a call Finding contactsMaking an international call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Call forwarding Video callsMaking a video call During a video callSwapping images Listening to a voice messageManaging contacts ContactsDisplaying contacts Searching for contactsMoving contacts Moving contacts to GoogleFavourite contacts Importing and exporting contactsImporting contacts Exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsSending scheduled messages MessagesSending messages Viewing incoming messages Setting up email accountsReading messages Google Mail Labels Photos HangoutsGoogle+ ChatON Internet Web & networkViewing webpages Opening a newHistory BookmarksSaved pages LinksTap →New Tab ChromePairing with other Bluetooth devices BluetoothSending and receiving data Samsung LinkSending files Managing contents on a web storage serviceSharing files Playing files on a remote deviceGroup Play Joining Group Play Using additional features in a Group Play sessionCreating a group for Group Play Playing music MediaMusic Creating playlists Setting a song as ringtonePlaying music by mood Listening to a song with othersTaking photos CameraTaking a photo Camera etiquetteShooting mode Taking videos Recording modeApplying filter effects Taking a videoShare shot Zooming in and outConfiguring settings for Camera Shortcuts Tap →Edit quick settingsViewing images GalleryPlaying videos Zooming in and outEditing images Trimming segments of a videoModifying images Setting as wallpaperFavourite images Deleting imagesTagging faces Using Tag buddyStory Album Sharing videos VideoDeleting videos YouTube Using Popup Video playerWatching videos Uploading videosListening to the FM radio RadioMy Magazine Tap →Switch to Internet radioScanning radio stations Adding stations to the favourites listFlipboard Play Store Application & media storesPlay Books Samsung Apps Galaxy AppsPlay Music Play Movies & TVPlay Games Play NewsstandCreating events or tasks UtilitiesPlanner Changing calendar type Syncing with Google CalendarSearching for events Deleting eventsSyncing with the Samsung account DropboxCloud Syncing with Dropbox DriveBacking up or restoring data Clock AlarmSetting alarms Stopwatch TimerWorld clock Translator CalculatorRecording voice memos Voice RecorderSaving files with contextual tags Playing voice memosManaging voice memos Managing categories VoiceViewing the bookmarks list Creating a categoryUsing wake-up commands on the locked screen Hands-free modeVoice Search GoogleSearching the device Search scopeSearching for a file My FilesViewing files TripAdvisor DownloadsAdding shortcuts to folders Adding FTP server shortcuts to the deviceMaps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policySetting Network notification BluetoothWi-Fi Direct Tethering and Mobile hotspotLocation Flight modeData usage More networks Default SMS appNearby devices PrintingDisplay DeviceSound Lock screen Multi windowWallpaper Easy modeFont Notification panelAnswering/ending calls AccessibilityText-to-speech options Call SIM card managerCall alerts Call accessoriesAdditional settings Ringtones and keypad tones Blocking modePersonalise call sound VoicemailControls DefaultLanguage and input LanguageVoice search Google voice typingVoice recogniser Pointer speed Voice controlText-to-speech options Motions One-handed operationPalm motion Smart screenGeneral Backup and resetAccounts CloudAccessories Safety assistancePower saving mode BatteryDefault applications Application managerSecurity Set up SIM card lockAbout device Google SettingsYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.1
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SM-G7102ZIASER, SM-G7102ZDAXXV, SM-G7102ZKAAFR, SM-G7102ZWAKSA, SM-G7102ZWATHR specifications

The Samsung SM-G7102 series, which includes models SM-G7102VBASER, SM-G7102ZDASER, SM-G7102ZKASER, SM-G7102ZWASER, and SM-G7102ZIASER, represents a noteworthy entry in the mid-range smartphone market. Released under the Galaxy Grand branding, these devices cater to users who seek a balance between performance, features, and affordability.

One of the standout characteristics of the SM-G7102 series is its large 5.25-inch display. With a resolution of 1280x720 pixels, the screen delivers sharp visuals and clear text, making it suitable for various activities, such as browsing the web, watching videos, and playing games. The TFT LCD technology used provides good color reproduction and decent viewing angles, enhancing the overall user experience.

Powered by a robust quad-core processor, the SM-G7102 series ensures smooth operation and responsiveness. This processing power is complemented by 1.5 GB of RAM, enabling multitasking capabilities that allow users to switch between apps without experiencing lag or slowdowns. With an internal storage capacity of 8 GB, expandable via microSD, users have ample space for apps, media, and personal files.

Photography enthusiasts will appreciate the inclusion of an 8 MP rear camera with autofocus and LED flash, capturing detailed images even in low-light conditions. The 2 MP front-facing camera is ideal for selfies and video calls, offering decent quality for social media sharing and communication.

The SM-G7102 series also boasts essential connectivity options, including 3G, Wi-Fi, Bluetooth 4.0, and GPS, ensuring users stay connected and can navigate efficiently. The inclusion of a removable 2600 mAh battery provides adequate power for a full day of usage, promoting convenience with the ability to replace the battery easily if needed.

Running on Android with Samsung's TouchWiz UI, these devices provide a user-friendly interface enriched with customizable features and pre-installed applications. The software experience, combined with Samsung's reputation for reliability, ensures that the SM-G7102 series remains a competitive option in its category.

In summary, the Samsung SM-G7102 series offers a blend of practical features, solid performance, and respectable camera capabilities, making it an attractive choice for users seeking a dependable smartphone without breaking the bank. As a mid-range device, its specifications are well-suited for everyday tasks, social media interaction, and light gaming, fulfilling the needs of a diverse user base.
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