Samsung GT-S8530ISASKZ, GT-S8530BAASKZ, GT-S8530BAATMC, GT-S8530LIAAFR manual Troubleshooting

Page 129

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is

Password

enabled, you must enter the password

 

you set for the device.

 

When using the device for the first

 

time or when the PIN requirement

PIN

is enabled, you must enter the PIN

supplied with the SIM or USIM card.

 

 

You can disable this feature by using

 

the PIN lock menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked,

 

usually as a result of entering your PIN

PUK

incorrectly several times. You must

 

enter the PUK supplied by your service

 

provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays "Service unavailable" or "Network error"

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting 129

Image 129
Contents GT-S8530 Read me first Using this manualPlease keep this manual for future reference Instructional iconsCopyright TrademarksCopyright 2010 Samsung Electronics About Divx Video Contents Entertainment 102 100103 105128 127Install the SIM or Usim card and battery AssemblingUnpack Gold-coloured contacts facing down To turn it off Remove the back coverInsert the battery Replace the back cover Charge the batteryDevice ›› Charge with the travel adapterMultifunction jack Outlet›› Charge with the PC data cable Insert a memory card optionalBefore charging, ensure that your PC is turned on On a PC›› Remove the memory card Remove the back cover and batteryMemory card Remove the memory card›› Format the memory card Getting started Turn your device on and offNext ›› Device layout Get to know your device›› Idle screen ››KeysYour region or service provider Bluetooth activated ››Indicator iconsIcon Definition Synchronized with a web server›› Shortcuts panel Use the touch screenYour device turns off the touch screen when you Access menus To access your device’s menusLock or unlock the touch screen and keys Mode ›› Organise applications in Menu modeSelect Edit at the top left of the screen Bottom line›› Add new main menu screens Launch and manage applications›› Launch multiple applications ›› Use the task managerUse widgets To open the widget toolbar and access widgets›› Open the widget toolbar Drag it to the widget toolbarCustomise your device Menu mode, select Settings → Menu and widgets → Widget›› Manage web-based widgets ›› Add new panels to the idle screen›› Adjust the vibration intensity Touch screen ›› Adjust the volume of the key tones›› Switch to the silent profile ›› Set up a sound profile›› Lock your device ›› Adjust the brightness of the display→ Wallpaper Select Phone lock›› Lock your SIM or Usim card Menu mode, select Settings → Security›› Activate the mobile tracker Select PIN lockChange the text input method Enter textSelect Mobile tracker Select Save → AcceptChange the text input mode Enter text using input methodsOption Function Keypad Change the text input methodAdding words to the T9 dictionary Copy and paste text If necessary Access help informationCalling Communication›› Make and answer a call Make a call›› Use options during a voice call ›› Use the headsetReject a call Call an international numberReduction on Switch to video callTo customise the video call settings, select → Settings Select → Switch to headset›› Use options during a video call ›› View and dial missed calls›› Use additional features Set auto rejectionMake a fake call Set call diverting Use Fixed Dialling Number FDN mode›› View call and message logs LogsSet call barring Set call waiting››View the log manager → LogManager Messages ›› Set up an MMS profile›› Send a text message Network → Connections → Yes›› Send a multimedia message Profiles Select a connection profile → SetAdd → Folder view ›› View a text or multimedia message→ Conversation view Select → Broadcast messages›› Use message templates ›› Listen to voice mail messagesCreate a text template Create a multimedia templateSelect Save ›› Send an SOS messageSending options Select OK. Skip to stepSet up an email account ›› Set up an email account and profile›› Send an email message → Settings →Select an email profile Compose›› View an email message Server→ Download Option Function Domain Server URLAccount Select Social Hub Entertainment Camera›› Capture a photo Number Function Change the focus mode You can take To set the photo as your favourites, select To view the photo details, selectCreate movie Create video files. p ›› Capture a beauty photo ›› Capture a photo in Smile shot mode→ Beauty → Smile shot›› Capture a series of photos ›› Capture a panoramic photo→ Continuous ›› Customise camera settings ›› Capture a vintage photo→ Vintage Adjust Automatically adjust contrast→ to access Setting Function Guidelines›› Record a video Setting Function Reset settingsView the photo or video you captured last Number FunctionVideo is saved automatically To set the video as your favourites, select›› Customise camcorder settings ›› Capture a video in slow motion→ Slow motion Video player Setting Function›› Play a video Turn the audio on or offSubtitles on ›› Customise video player settingsSmi files Divide the video into segments›› View a photo Media browser›› Edit an image Adjust an imageEdit images and apply fun effects → EditApply effects to images Insert a visual featureTransform an image ApplyMake a new video ›› Edit a videoSplit a video Trim a segment of a videoMove To end Select Done›› Add music files to your device Music playerApply an effect to a video Add caption to a videoCopy to your memory card. p ›› Play musicSelect a music file Control playback with the following keysOne file, or repeating all files ›› Access the disc view→ Settings ›› Customise music player settings›› Create a playlist ›› Add a song to the quick list›› Find information of music FM radio›› Add a song to the wish list ›› Listen to the FM radioFrequencies for stations when the current signal is weak ›› Save a radio station automatically ›› Record a song from the FM radio→ Scan Select To turn on the FM radioGames and more ›› Customise FM radio settings›› Download games and applications GamesControls and options of games or applications may vary ›› Play games or launch applicationsContacts ›› Create a contact›› Find a contact ›› Set a favourite number ›› Create your namecardProfile Accounts ›› Create a group of contacts›› Copy contacts Calendar ›› Stop an event alarm›› Create an event ›› View eventsMemo Task›› Create a task ›› View tasks›› View memos Voice recorder›› Record a voice memo ›› Play a voice memoPersonal information Settings → Internet profiles ›› Set up an internet profileWeb Internet›› Browse web pages HomepageSelect Go ›› Customise browser settings ›› Bookmark your favourite web pagesMenu mode, select Internet → About Access version and copyright Internet Auto save Set to automatically save your Password InternetCookies, IDs, and passwords Accessed web pagesSelect Update → feeds → Update → Yes Update and read RSS feedsSamsung Apps ›› Use the RSS readerSynchronise ›› Set up a synchronisation profileDesired SynchroniseCommunity websites Navigation›› Start synchronisation 94 Web Bluetooth BluetoothBluetooth wireless feature Connectivity›› Find and pair with other Bluetooth- enabled devices → Settings → My phones visibility → Always on → SaveBluetooth → Search ›› Receive data using the Bluetooth wireless feature ›› Send data using the Bluetooth wireless featureApplication or My files Select OK if necessaryWi-Fi ›› Use Remote SIM mode›› Activate the Wlan feature ›› Find and connect to a Wlan Wi-Fi›› Customise the connection profile ForgetAllShare → Settings ›› Customise Dlna settings for sharing Media filesAllShare Device type›› Play your files on another DLNA- enabled device AllSharePlayer ›› Play others files on your device Mobile AP›› Play files of one device on the other device Player via my phoneSelect OK to confirm AP featureOption Function Name View or edit the network key to›› Use the mobile networks for location Service ›› Activate the GPS feature›› Enhance the GPS functionality Location›› Enable sensor aiding TV connections TV out mode›› View your location TV out›› Install Samsung Kies USB utilities → Kies installerPC connections ›› Connect with Samsung Kies ›› Use your device as a wireless modem›› Connect as a mass storage device USB utilities → Mass storageCreate a modem connection on your PC Multifunction jack on your device to a PC›› Stop an alarm ›› Set a new alarm›› Delete an alarm Tools›› Create a world clock ›› Use the count-down timer›› Use the stopwatch ViewMini diary Calculator›› Create a Mini diary ›› View a Mini diary›› Create a web account My accounts›› Delete or edit my accounts ›› Change the auto sync schedule›› Supported file formats My filesSelect Push sync Select the dot next to Push sync›› View a file ›› Print an image Search›› Set an image as your wallpaper ›› Set a sound clip as your ringtoneAccess the Settings menu SettingsFlight mode Menu mode, select SettingsSound profiles CallMessage and email General Display and lightDate and time VibrationTime zone Set your home time zone Menu and widgets Applications›› Call ›› Messages General settingsVoice call Video callReceiving options Text messages›› Email Push messagesBroadcast messages Receiving options Order of display name Set how to display contact names ›› Contacts›› Calendar ›› Installation settings ›› Photo upload settings›› Internet ›› Media playerChange PIN Change the PIN used to access SIM or Usim data SecurityMemory Software update ResetAbout phone SIM applicationsTroubleshooting Ensure that your device is turned on Ensure that you have pressed the Dial keyEnsure that you are not covering the built-in microphone Others cannot hear you speaking on a callYour device is hot to the touch Error messages appear when opening music files Handle and dispose of batteries and chargers with care Safety precautionsTurn off your device where prohibited Turn off your device when in an aircraft Proper care and use of your mobile device Ensure maximum battery and charger life Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Correct disposal of this product Disclaimer Index Access codes 129 alarmsKeys  Bluetooth  DLNA  GPS  PC  TV  WLAN 116 See AllShareSending 45 setting profiles 44 viewing  See web browserDownloading 78 playing  118 115117 127Finding and connecting to Videos capturing 61 capturing videos in slow motion 100 Page Declaration of Conformity R&TTE GSM Wcdma Wi-Fi Mobile Phone GT-S8530To install Kies PC Sync
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