Samsung GT-M5650IKATMC, GT-M5650VBAMED, GT-M5650VBAXSG, GT-M5650IKAKSA manual Troubleshooting

Page 76

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the phone lock feature is enabled,

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM

 

or USIM card. You can disable this feature

 

by using the PIN lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

 

 

a

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Contents English SEA /2010. Rev GT-M5650 Using this manual Instructional iconsCopyright information Menu exit keyContents Activate and connect to a wireless Use Java-powered gamesTroubleshooting Keep your phone away from small children and pets Safety warningsDo not use your device during a thunderstorm Protect your hearing Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Avoid interference with pacemakers Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Do not use the phone if the screen is cracked or brokenSafety precautions Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all timesNever use a damaged charger or battery Protect batteries and chargers from damageHandle your phone carefully and sensibly Disassembling your phone may cause an electric shockAllow only qualified personnel to service your phone Ensure maximum battery and charger lifeImportant usage information Avoid interference with other electronic devicesHandle SIM cards and memory cards with care Ensure access to emergency servicesSpecific Absorption Rate SAR certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Supplied accessories perform best for your phone UnpackRear of your phone includes the following keys and features Phone layoutKeys ForwardIcons Learn about the icons that appear on your displayIcon Definition Install the SIM or Usim card and battery Assembling and preparing your mobile phoneInsert the SIM or Usim card Charge the battery Insert a memory card optional Attach a hand strap optional Turn your phone on and off Switch to the offline profileTo turn your phone on Press and hold Use the touch screen Access menus Switch applicationsCustomize Menu mode While using a menu, press and hold the Back keyOpen the widget toolbar Use widgetsMove the widgets to the idle screen Access help information Adjust the volume of the key tonesAdjust the vibration intensity on the touch screen Customize your phoneSwitch to or from the silent profile Select a wallpaper Idle modeSelect a skin color Menu mode Change your ringtoneUse basic call functions Lock your phoneMake a call Answer a callAdjust the volume Use the speakerphone featureSend and view messages Use the headsetSend an email Enter textView an email Add and find contactsView text or multimedia messages Use basic camera functions Add a new contactFind a contact Capture photosCapture videos View photosAfter capturing videos, select to view videos Control the FM radio using the following icons and keys Listen to musicView videos Listen to the FM radioListen to music files To turn off the FM radio, pressLearn to access and bookmark your favorite web pages Navigate web pages using the following iconsBrowse the web Browse web pagesUse the Google services Bookmark your favorite web pagesDownload media files Connect to Google SearchConnect to Google Maps Use advanced call functions View and dial missed callsCall a recently dialed number Learn about your phone’s additional calling capabilitiesHold a call or retrieve a held call Dial a second callAnswer a second call Make a multiparty call conference callCall an international number Call a contact from the phonebookReject a call Voice call or video callUse advanced phonebook functions Create your namecardSet favorite numbers Create a group of contactsUse advanced messaging functions Make calls or send messages from photosCreate a text template Create a multimedia templateInsert text templates in new messages Create a message from a multimedia templateCreate a folder to manage messages Use the Instant messengerCapture photos in Smile shot mode Use advanced camera functionsCapture a series of photos Capture panoramic photosCapture divided photos Capture photos by using options preset for various scenesCapture photos with decorative frames Customize camera settings Use camera optionsUse advanced music functions Copy music files via Samsung PC StudioCopy music files to a memory card PC to the phoneSynchronize your phone with Windows Media Player Create a playlistSet up your favorite radio station list Customize your music player settingsStore radio stations automatically Find music from the online music service Find information of musicUpdate information of music Use the Last.fm serviceUse the Bluetooth wireless feature Turn on the Bluetooth wireless featureSend data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesReceive data using the Bluetooth wireless feature Activate and connect to a wireless LAN Wlan Learn to activate and connect to a wireless LANActivate a Wlan Search for and connect to a WlanActivate the mobile tracker Make fake calls Record and play voice memosMake a fake call Record a voiceEdit images Play a voice memoApply effects to images Learn to edit images and apply fun effectsTransform an image Adjust an imageCrop an image Insert a visual feature Print imagesUpload photos and videos to the web Set your favorite destination listCustomize the Communities settings Settings → Preferred lists → EditUpload a file View a fileUse Java-powered games and applications Download games or applicationsSynchronize data Play gamesLaunch applications Create a synchronization profileUpdate and read RSS feeds Use RSS feedsAdd an RSS feed address Download multimediaSet and use alarms Set a new alarmCreate and view world clocks Create a world clockStop an alarm Deactivate an alarmSet alarm details Select Save Use the calculatorSet a countdown timer Use the stopwatchCreate new tasks Create new memosManage your calendar Change the calendar viewCreate an event View eventsTroubleshooting Ensure that the SIM or Usim card is installed correctly Your phone displays Service unavailable or Network errorAudio quality of the call is poor
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