troubleshooting and information codes
CHECK THESE POINTS IF YOUR WASHING MACHINE...
PROBLEM | SOLUTION | |
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Will not start | • | Make sure your washing machine is plugged in. |
| • | Make sure the door is firmly closed. |
| • | Make sure the water source tap(s) are turned on. |
| • | Make sure to press the Start/Pause button. |
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Has no water or not enough | • | Turn the water tap on fully. |
water | • | Make sure the water source hose is not frozen. |
| • | Straighten the water intake hoses. |
| • | Clean the filter on the water intake hose. |
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Has detergent remains in | • | Make sure your washing machine is running with sufficient water |
the detergent drawer after | • | pressure. |
the wash cycle is complete | Make sure the detergent is added to the center of the detergent | |
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| drawer. |
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Vibrates or is too noisy | • | Make sure your washing machine is on a level surface. If the surface |
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| is not level, adjust the washing machine feet to level the appliance. |
| • | Make sure that the shipping bolts are removed. |
| • | Make sure your washing machine is not touching any other object. |
| • | Make sure the laundry load is balanced. |
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The washing machine does | • | Straighten the drain hose. Eliminate kinked hoses. |
not drain and/or spin | • | Make sure the debris filter is not clogged. |
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Door is locked shut or will | 1. | Disconnect the power plug from the power supply. |
not open. | 2. | Open the filter cover using a coin. |
| 3. | Remove the water from the washing machine. |
| 4. | Locate the orange plastic tab and pull it forward to open the door. |
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If the problem persists, contact your local Samsung Customer Service.
04 TROUBLESHOOTING
troubleshooting and information codes _29
