Samsung LS23A350BS/SM, LS27A550HS/ZN manual Display area suddenly moves to an edge or to the center

Page 57

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate

Set the resolution and the frequency to the appropriate values

in the graphics card

to the product?

refer to the (Standard Signal Mode Table)

 

 

 

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

 

 

 

Windows XP : Set the color again by selecting Control Panel

 

→ Appearance and Themes → Display → Settings.

 

Windows ME/2000 : Set the color again by selecting Control

 

Panel → Display → Settings.

 

Windows Vista : Change the color settings by selecting Con-

Did you install the device driver for the product?

trol Panel → Appearance and Personalization → Personaliza-

tion → Display settings.

 

 

Windows 7 : Change the color settings by selecting Control

 

Panel → Appearance and Personalization → Display →

 

Adjust resolution → Advanced settings → Monitor.

 

(For more information, refer to the Windows user manual for

 

the computer.)

 

 

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

 

 

 

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

 

 

 

Check if all the Plug&Play (VESA DDC) functions are sup-

Install the device driver referring to the descriptions about the

ported referring to the User Manual of the graphics card.

driver installation.

 

 

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

Troubleshooting

5-2

Image 57 Contents
Monitor Table Of Contents Page Icon Name Meaning Before You StartExternal Surface and Screen Maintenance Custody and MaintenanceCleaning the Monitor Cleaning the MonitorIcons used for safety precautions Safety PrecautionsInstallation Related Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Disassembly is in the reverse order of the assembly Connecting part may differ depending on the product model Connecting with a PCCables can be fixed as shown Connecting a Hdmi cable To lock the product, follow these steps Kensington LockSetting the Optimal Resolution Using the productHorizontal Frequency Standard Signal Mode TableS19A350N S20A350B S20A350N Standard Signal Mode Table VESA, 1680 X Standard Signal Mode Table IBM, 640 x Standard Signal Mode Table 31.469 59.94 25.175 Standard Signal Mode Table IBM, 640 x Standard Signal Mode Table 31.469 59.94 25.175 Standard Signal Mode Table IBM, 640 x S27A350B Horizontal Frequency S27A350H Horizontal Frequency Installing the Device Driver Icon Description Product Operating ButtonsAuto Using the Screen Adjustment Menu OSD On Screen Display Top Menus Sub MenusMenu Description This menu is unavailable when Angle or Eco Saving is set Set to Off when viewing directly in front of the screen Color Cool 2 Sets the color temperature of the screen to very cool Size & Position SETUP&RESET Information Natural Color Installing the SoftwareMagicTune What is MagicTune? Installing the Software MultiScreen Restrictions and Problems with the Installation MultiScreenMonitor Self-Diagnosis TroubleshootingOn screen adjustment menu OSD does not appear Before Requesting ServiceBlank screen appears / I cannot turn the product on Image is TOO Light or TOO DarkBeep, beep sound is heard when booting the computer Display area suddenly moves to an edge or to the centerPictures are out-of-focus FAQ Please TRY the Following FAQSpecifications Model NameS19A350B State Normal Operation Power Saving Mode Power OFF Power Saving FunctionS19A350N Power Saving Function S20A350B Power Saving Function S20A350N Power Saving Function S22A350B Power Saving Function S22A350H Power Saving Function S23A350B Power Saving Function S23A350H Power Saving Function S24A350B Power Saving Function S24A350H Power Saving Function S27A350B Blinking Off S27A350H Power Saving Function North America Contact Samsung WorldwideLatin America EuropeCIS Middle East Asia PacificAfrica
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