Samsung LT22C350MWQ/UE, LT22C350MW/ZR Troubleshooting, Connected to an Hdmi input on the product

Issues

Solutions and Explanations

• Make sure the AC power cord is securely plugged in to the wall outlet and the product.

The product won’t turn on.

• Make sure the wall outlet is working.

• Try pressing the P button on the product to make sure the problem is not the remote. If the

product turns on, refer to “Remote control does not work” below.

• Check the cable connections. Remove and reconnect all cables connected to the product and

external devices.

• Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to match the

There is no picture/video.

product’s input connections. For example, if an external device’s output is HDMI, it should be

connected to an HDMI input on the product.

• Make sure your connected devices are powered on.

• Be sure to select the correct input source.

• Reboot the connected device by unplugging it, and then reconnecting the device’s power cable.

• Replace the remote control batteries. Make sure the batteries are installed with their poles (+/–)

The remote control does not work.

in the correct direction.

• Clean the sensor’s transmission window on the remote.

• Try pointing the remote directly at the product from 5~6 feet away.

The cable/set top box remote control

• Programme the Cable/Set remote control to operate the product. Refer to the Cable/Set-Top-

doesn’t turn the product on or off, or

Box user manual for the SAMSUNG product code.

adjust the volume.