Warranty & Service, FAQs and Troubleshooting

Warranty & Service

FAQs and Troubleshooting

What should I do if the oven doesn’t heat up?

Check to see if one of the following actions resolves the issue:

●The oven may not be switched on. Switch the oven on.

●The clock may not be set. Set the clock (see section “Setting the clock”).

●Check to see if the required settings have been applied.

●A household fuse may have blown or a circuit breaker may have tripped. Replace the fuses or reset the circuit. If this happens repeatedly, call an authorised electrician.

What should I do if, even though the oven function and temperature have been set, the oven does not heat up?

There may be problems with the internal electrical connections. Call your local service centre.

What should I do if an error code appears and the oven does not heat up?

There is a fault in the internal electrical circuit connection. Call your local service centre.

What should I do if the time display is blinking?

There was a power failure. Set the clock (see section “Time Setting”).

What should I do if the oven light doesn’t illuminate?

The oven light is faulty. Replace the oven light bulb (see section “Bulb Exchange”).

What should I do if the oven’s fan is running without having been set?

Following use, the oven’s fan runs until the oven has cooled down. Call your local service centre if the fan continues to run after the oven has cooled down.

Error and Safety codes

Error and	General Functions	Solution
Safety codes	General Functions	Solution
Safety codes
	An error of the oven may cause	Call local SAMSUNG service
	low performance and problems	centre.
E-**1)	in safety. Stop using the oven
E-**1)	immediately.
-SE-

S-01	SAFETY SHUTOFF	Turn oven off and remove food.
S-01	Oven has continued operating at set	Allow oven to cool before using
	temperature for prolonged time.	again.
	If you did not select an appropriate	Select the correct temperature for
- - - -	temperature for the mode.	the mode.
- - - -		(see section “Using the Fast
		Preheating mode”)

1) * refers to all numbers or characters.

BF641FGB/XEH, BF641FGB/BOL, BF641FSTP/BWT, PKG009/BOL, BF641FSTP/XFA specifications

Samsung has established itself as a leading brand in the home appliance market, and its dual-fuel ranges, such as the BF641FSTP/XEH, BF641FGB/BOL, and BF641FGB/XEH models, epitomize innovation and culinary excellence. Designed with the modern kitchen in mind, these ranges combine flexibility and performance, making them a popular choice for both amateur cooks and professional chefs.

One of the standout features of these Samsung ranges is their dual fuel configuration. This means that the cooktop is powered by gas, providing immediate heat and precise temperature control, while the oven operates on electricity, ensuring even cooking and baking results. This combination allows users to enjoy the best of both worlds, enabling efficient meal preparation and the ability to achieve perfect baking results.

The BF641FSTP/XEH model showcases Samsung's commitment to design and functionality. It includes a sleek stainless steel finish that is both stylish and easy to clean. The gas burners come in various sizes, providing a versatile cooking experience. Additionally, the model features Auto Ignition, ensuring that lighting the flames is seamless and quick, thereby improving safety and convenience.

Meanwhile, the BF641FGB/BOL and BF641FGB/XEH models emphasize energy efficiency and smart technology. These ranges are equipped with features such as a fan-assisted oven that circulates heat evenly, promoting uniform cooking. The inclusion of a digital display makes it easy to monitor oven settings and times, while the practical interior lighting allows for clear visibility of cooking progress.

In terms of safety, Samsung incorporates several advanced technologies such as the Flame Failure Device that automatically cuts off gas if the flame goes out, preventing hazardous situations. The durable construction of these appliances guarantees longevity and reliability, making them a worthwhile investment for anyone looking to upgrade their kitchen.

Additional features across these models include multiple cooking modes, such as baking, broiling, and roasting, providing homeowners with versatility in their culinary adventures. The enamel-coated grates are designed for easy cleaning, ensuring the appearance of the cooktop remains pristine.

In summary, the Samsung BF641FSTP/XEH, BF641FGB/BOL, and BF641FGB/XEH models stand out due to their innovative dual-fuel technology, stylish design, energy efficiency, and user-friendly features. These ranges not only enhance cooking experiences but also blend seamlessly into contemporary kitchen aesthetics, making them a top choice for quality-conscious consumers.