Samsung WAM1500/ZN, WAM3500/ZN manual Appendix, AA Troubleshooting

Page 12

Appendix

AATroubleshooting

Before requesting service, please check the following.

 

 

 

 

Symptom

 

Check

Remedy

The unit will not turn on.

•• Is the power cord plugged into the

•• Connect the power cord to the

 

 

outlet?

outlet.

Hub and product is not paired.

•• When the Hub is plugged in, do

•• Reset the HUB. (Refer to the HUB's

 

 

the HUB's front indicators show

user manual for details.)

 

 

it's operating properly?

Unplug the HUB and plug it in

 

•• Is the LAN cable connected to

again. Check whether the pairing

 

 

the wireless router and the HUB

indicator on the front of the HUB is

 

 

properly?

blinking or not.

 

 

 

•• Reset the product (see page 4).

 

 

 

Click here.

 

 

 

Unplug the product and plug it in

 

 

 

again.

A function does not work when

•• Is there static electricity in the air?

•• Disconnect the power plug and

the button is pressed.

 

 

connect it again.

Sound is not produced.

•• Is the volume set to minimum?

•• Connect the product correctly.

 

 

 

•• Adjust the volume.

The TV SoundConnect (TV pairing)

•• Does your TV support TV

•• TV SoundConnect is supported by

failed.

 

SoundConnect?

some Samsung TVs released after

 

•• Is your TV firmware the latest

2012. Check your TV to see if it

 

 

version?

supports TV SoundConnect.

 

• Does an error occur when

•• Confirm TV SoundConnect is set to

 

connecting?

On in your TV's menu.

 

 

 

•• Update your TV with the latest

 

 

 

firmware.

 

 

 

•• Contact the Samsung Call Centre.

 

 

 

•• Touch and hold the MODE button

 

 

 

for more than 5 seconds to reset

 

 

 

TV SoundConnect and connect a

 

 

 

new TV.

4444

12

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Contents R5/R3/R1 Contents AA Accessories Getting StartedAA Speaker Top Operation TerminologyMode Button Tap in the Touch Area to play music or to pause playbackSound Swipe Right to Left to play the previous songOled Display and LED Indicator Descriptions SPK ADD/Wi-Fi Setup Another speaker For service only LabelWAM1500 Notch for Power Cable AA Speaker Bottom Abc dConnecting the Power Cord WAM5500, WAM3500 OnlyAA Installing on a wall Hole size 1/4 20 threaded insertConnecting to a Wi-Fi network AA Connecting to Bluetooth Devices99Only one Bluetooth device can be paired at a time AvrcpAA Connecting TV to the speaker Connecting to TV via bluetooth TV SoundConnectAA Troubleshooting AppendixWireless router or HUB Same Wi-Fi networkProperly? RouterAA Specifications Weight R5 WAM5500 R3 WAM3500 R1 WAM1500AA Open Source Licence Notice SecurityAA Regulatory Compliance Statements You to important instructionsInside the product Accompanying the productImportant Safety Instructions AA Safety precautions Power Supply PrecautionsInstallation Precautions Usage Precautions Cleaning PrecautionsAA Additional Information AA CopyrightAbout the Network Connection Works with SmartThingsContact Samsung World Wide Luxemburg Singapore
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WAM1500/ZN, WAM3500/ZN specifications

The Samsung WAM3500/ZN and WAM1500/ZN are premium wireless speakers that epitomize cutting-edge audio technology and innovative design. Both models belong to Samsung’s Multiroom speaker family, providing users with captivating sound experiences that transform any space into a premium listening venue.

The WAM3500/ZN features Samsung’s proprietary Ring Radiator technology, which delivers a full-spectrum sound in a 360-degree format. This means that no matter where you are in the room, you'll experience rich, uniform audio. The ring-shaped design not only looks modern and elegant but also enhances sound dispersion, ensuring that the high-fidelity output isn’t concentrated in a single direction.

In contrast, the WAM1500/ZN, while slightly smaller and more compact, offers remarkable sound clarity and depth. It utilizes similar technologies, providing a balanced audio profile that highlights both low and high frequencies. The sleek aesthetic complements any home décor, making it a versatile addition to living spaces.

Both models support a wide range of connectivity options, including Wi-Fi and Bluetooth, making it easy to stream music from your smartphone, tablet, or computer. Integration with the Samsung Multiroom app allows users to effortlessly manage their audio experience, whether that’s grouping multiple speakers for a synchronized soundtrack throughout the home or creating a unique listening zone in one particular room.

The user-friendly touch controls located on the top of both speakers enable quick access to functions like play, pause, and volume adjustments. Additionally, both models are compatible with various music services, including Spotify and Deezer, ensuring that you can enjoy your favorite tracks without the hassle of complicated setups.

A noteworth feature of the WAM3500 is its ability to connect seamlessly with other Samsung devices, creating a cohesive and immersive audio environment. The designed-for-home-theater connection allows users to enhance their TV sound, offering an upgraded cinematic experience.

In summary, the Samsung WAM3500/ZN and WAM1500/ZN encapsulate modern audio technology with their impressive features, including Ring Radiator technology, versatile connectivity options, and sleek designs. These wireless speakers deliver exceptional sound quality that caters to the demanding listener, making them ideal choices for anyone looking to elevate their home audio experience.