Samsung HW-J6001R/SQ, HW-J6001R/UM manual Troubleshooting

Page 31

TROUBLESHOOTING

TROUBLESHOOTING

Troubleshooting

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

• Is the Mute function on?

¼

(Mute) button to cancel the Mute

 

¼Press the

 

function.

 

• Is the volume set to minimum?

¼¼Adjust the volume.

 

 

 

The remote control does not work.

 

 

• Are the batteries drained?

¼¼Replace with new batteries.

• Is the distance between the remote control and main

¼¼Move closer to the unit.

unit too far?

 

 

The TV SoundConnect (TV pairing) failed.

ENG

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

¼¼TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

¼¼Update your TV with the latest firmware. ¼¼Contact the Samsung Call Centre.

¼¼Reset TV SoundConnect and connect again.

To reset the TV SoundConnect connection, press and hold the p button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the

¼¼Try to connect your subwoofer again.

main unit of the product.

(See Page 15)

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Image 31
Contents Imagine the possibilities Safety Warnings Safety InformationENG PrecautionsContents Icon Term Definition What’s IncludedBefore reading the User’s Manual ++Icons used in this manualTop / Front Panel Connect to the Analogue output of an external device Rear / Bottom PanelConnect USB devices here to play files on the devices Repeat Remote ControlBluetooth Power MuteTurns the Soundbar on and off PowerVolume Adjusts the volume level of the unitManufacturers supporting this function Installing the Battery in the Remote Control++Controlling the Soundbar using Your TV Remote Control Mute buttons in this functionInstalling the Wall Mount Installing the Soundbar++Installation Precautions Center Line ENG Placing the Soundbar on a TV stand Installing the Soundbar as a Free-Standing UnitPlace the Soundbar on a TV stand Connecting to the Subwoofer Automatically Connecting the SubwooferConnecting to the Subwoofer Manually Status Description Resolution LED indicator lamp status on subwooferConnecting the SWA-8000S Sold Separately Wireless Receiver Module Connecting the Surround Speakers Sold SeparatelySurround Speaker L Connecting to a TV Using an Hdmi Digital Cable Connecting to a TVOptical Cable not supplied Connecting to a TV Using a Digital Optical Cable++Auto Power Link TV SoundConnect++Using the Bluetooth Power On function Digital Devices Connecting to External DevicesHdmi Cable Optical or Analogue Audio CableUSB port ++AUX Cable++Optical Cable ++Before you connect a USB deviceAac Extension Codec Sampling Rate Bit RateMp3 WmaYou want Input mode DisplayMode BluetoothTo connect the Soundbar to a Bluetooth device Connect Bluetooth device PressAnother mode or turn off the Soundbar Bluetooth Power On Bluetooth PowerTo disconnect the Bluetooth device from a Soundbar To disconnect the Soundbar from a Bluetooth device++Launching the Samsung Audio Remote App ++More About BluetoothMarket search Samsung Audio Remote Updating Procedure Software UpdateIf Update is not displayed Troubleshooting Licences Specificationsمدختسملا ليلد هيبنت ةملاسلا تامولعمةملاسلا تاريذحت جتنملا اذه نم يلخاد ءزج يأ سمل دنع رطخمادختسلاا لبق ةفرغلا تاطايتحلاانيزخت ةلاح يف فثاكت ثدحي نأ نكمملا نم .طقف ةيصخشلا ضارغلأل لثامم عون نم وأ عونلا سفن نم تايراطبب اهلادبتساب مقHdmi لباك يرصب وأ يرظانت توص لبك تايوتحملاليغشتلا جمارب ثيدحت لصفنم لكشب عابتُ SWA-8000S ليصوتHdmi لباك ددرتملا رايتلا/رمتسملا رايتلا لوحم مدختسملا ليلد ةءارق لبقليلدلا اذه يف ةمدختسملا زومرلا مدختسملا ليلد ةءارق لبق ةيلاتلا تاحلطصملا ظحلاتوصلا متك ةيماملأا / ةيولعلا ةحوللاSoundbar ماظن ليغشت فاقيإو ليغشتل يلاحلا عضولا ضرعتردصم سبقمب ددرتملا رايتلا لوحم لصو ةيلفسلا / ةيفلخلا ةحوللازاهجلاب صاخلا يرظانتلا جرخملاب لصو يجراخلا يرصبلا يمقرلا جرخملاب لصو يجراخلا زاهجلاب صاخلاماملأل يطختلا دعبُنع مكحتلا ةدحوتوصلا متك راركتفلخلل يطختلا ةقاطلاتوصلا ىوتسم تقؤملا فاقيلإا/ليغشتلانويزفلتلا يف دعب نع مكحتلا ةدحو مادختساب Soundbar يف مكحتلا دعب نع مكحتلا ةدحو يف تايراطبلا بيكرتطئاحلا ىلع تيبثتلا فر بيكرت بيكرتلا تاطايتحا Soundbar تيبثتCenter Line ARA نويزفلتلا نزاوتب للاخلإا رذحا .ذئنيحٍ نويزفلت لماح ىلع Soundbar عضوةلقتسم ةدحوك Soundbar بيكرت نويزفلت لماح ىلع Soundbar عضايئاقلتً توصلا مخضم ليصوت توصلا مخضم ليصوتايوديً توصلا مخضم ليصوت لحلا فصولا ةلاحلا توصلا مخضم يف LED رشؤم حابصم ةلاحلصفنم لكشب عابتُ SWA-8000S ليصوت رسيلأا مسجملا توصلا ربكم لصفنم لكشب عابتُ ةمسجملا توصلا تاربكم ليصوتةيكلسلا لابقتسا ةدحو يمقر Hdmi لبك مادختساب نويزفلتلاب لاصتلاا نويزفيلتلاب ليصوتلاHdmi لباك ليصوت Auto Power Linkيمقر يرصب لبك مادختساب نويزفلتب ليصوتلا يرصبلا لبكلا قفرم ريغBluetooth Power On ةفيظو مادختسا Hdmi لباك ةيجراخ ةزهجأب ليصوتلايرصب وأ يرظانت توص لبك ةشاشلا USB ذفنم AUX لباكيرصبلا لبكلا USB زاهج ليصوتب كمايق لبقةيناثلا يف تياب وليك 192 ~ 96KHz ~ 16KHz تبلا لدعم تانيعلا لدعم زيمرتلا ماظن دادتماةيناثلا يف تياب وليك 500 ~ 48KHz ~ 16KHz OGG AUX لخدم Auto Power Down ةفيظوةشاشلا ىلع OFF Auto Power Down / on Auto Power Down رهظي لاخدلإا عضوليصوت ثوتولبلا زاهج ثوتولب زاهجب Soundbar ماظن ليصوتلةمئاقلا نم Samsung HW-Jxxxx J-Series رتخا3 ثوتولبلا زاهج نع Soundbar ماظن لصفل Soundbar ماظن نم ثوتولبلا زاهج لصفلSamsung Audio Remote قيبطت ليغشت ءدب Bluetooth لوح ديزملاSamsung Audio Remote قيبطت مادختسا Samsung Audio Remote قيبطت تيبثتثيدحتلا ءارجإ ليغشتلا جمارب ثيدحتجتنملا جمانرب ليزنتل هاندأ ةحضوملا تاوطخلا عبتا1 Update ضرع متي مل اذإ اهحلاصإو لاطعلأا فاشكتسا صيخارتلا تافصاوملاایند رسارس رد Samsung اب سامت
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HW-J6001R/UM, HW-J6001R/SQ specifications

The Samsung HW-J6001R/SQ and HW-J6001R/UM soundbars stand out as exceptional audio solutions, delivering high-quality sound to enhance the home entertainment experience. Both models exhibit a sleek design that seamlessly integrates with modern televisions, enhancing not just sound but also aesthetics.

One of the standout features of these soundbars is their powerful wireless subwoofer. This addition delivers a deep bass response, giving music and movies an enhanced sense of depth and impact. The subwoofer's wireless connection eliminates the need for cumbersome cables, allowing for flexible placement anywhere in the room, while ensuring that the sound remains immersive.

The Samsung HW-J6001 series utilizes advanced sound technologies, including Dolby Digital and DTS. These formats offer rich, multi-channel audio that envelops the listener in their favorite films and shows. With a total power output of 320 watts, the soundbars provide robust audio performance that can fill large living spaces with clarity and power.

Moreover, the HW-J6001R models feature Samsung's proprietary Hyper Surround technology, which enhances the soundstage to provide a more expansive listening experience. Whether you are watching an action-packed movie or enjoying your favorite tunes, the audio is spacious and dynamic, replicating a true cinematic sound experience.

These soundbars are equipped with Bluetooth technology, allowing for easy streaming of music directly from smartphones, tablets, or other devices. The convenient wireless connectivity means users can pair their devices effortlessly and enjoy their playlists without the need for physical connections.

With multiple sound modes, the Samsung HW-J6001R allows users to tailor audio settings to fit various genres and types of content. Whether it's boosting dialogue for movies, elevating music clarity, or optimizing sound for gaming, these modes adjust the sound profile accordingly.

Additionally, the soundbars come with HDMI inputs and an optical audio input, ensuring compatibility with various devices, such as Blu-ray players and gaming consoles. The inclusion of HDMI ARC allows for a simplified connection to compatible TVs, enabling easy control of both the soundbar and the television via a single remote.

Overall, the Samsung HW-J6001R/SQ and HW-J6001R/UM soundbars encapsulate a blend of versatility, quality, and advanced technology, making them an excellent choice for anyone looking to elevate their audio experience at home. With their combination of aesthetic appeal, robust features, and user-friendly capabilities, they are designed to meet the demands of modern audio consumption.