Samsung WD18J7810KG/YL manual Troubleshooting

Troubleshooting

Troubleshooting

Problem		Action
	• Fully open both taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct taps. Flush
		water lines.
	• Make sure the water heater is set to supply a minimum 49
		°C hot water at the tap. Also, check the water heater capacity
		and recovery rate.
Fills with the wrong	•	Disconnect the hoses and clean the mesh filter. The		mesh
		filter may be clogged.
water temperature.
	•	While the washing machine fills, the	water temperature may
		change as the automatic temperature control feature checks
		incoming water temperature. This is normal.
	•	While the washing machine fills, you	may notice just	hot and/
		or just cold water going through the dispenser when cold or
		warm temperatures are selected. This is a normal function
		of the automatic temperature control feature as the washing
		machine determines the water temperature.
	• Use the High or Extra High spin speed.
Load is wet at the	•	Use high efficiency (HE) detergent to reduce oversudsing.
	• Load is too small. Small loads (one or two items) may become
end of a cycle.
		unbalanced and not spin completely.
	• Make sure the drain hose is not kinked or clogged.
	• Make sure the door is properly closed.
	• Make sure all hose connections are tight.
Leaks water.	• Make sure the end of the drain hose is correctly inserted and
		secured to the drain system.
	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to	prevent oversudsing.
	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	• Run cleansing cycles to sanitize periodically.
	• Clean the door seal (diaphragm).
	• Dry the washing machine interior after a cycle has finished.
No bubbles are seen	• Overloading may screen bubbles.
(Bubbleshot models
	• Severely contaminated laundry may not generate bubbles.
only).

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5/23/2016 5:56:17 PM