Samsung SM-P355NZWAXXV, SM-P355NZAAXXV manual Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents English /2015. Rev.1.2 Table of Contents Messages Basic shooting Shooting modes Camera settingsViewing content on the device Making calls Receiving calls Options during callsDevice & data manager About Settings Connections Device Personal SystemRead me first Instructional icons Getting started Package contentsDevice layout Buttons Pen button PenName Functions Pen nibOptions Removing the S PenReplacing the S Pen nib Getting started Close the cover of the SIM card slot Using the SIM or Usim card and batteryInstalling the SIM or Usim card Removing the SIM or Usim card Charging the batteryGetting started Reducing the battery consumption Using a memory cardInstalling a memory card Removing the memory card Formatting the memory card Turning the device on and offLocking and unlocking the screen Tapping Using the touch screenBasics Dragging Tapping and holdingSpreading and pinching Double-tappingFlicking Home screen Home screen layoutHome screen options Apps screen Icon Meaning Indicator iconsNotifications panel Using the notifications panelUsing the quick setting buttons Rearranging quick setting buttonsSamsung Galaxy Apps Installing or uninstalling appsInstalling apps Opening appsEnabling apps Uninstalling or disabling appsPlay Store Managing appsChanging the input language Using additional keyboard functionsEntering text Keyboard layoutCopying and pasting Switch to handwriting modeMy Files Screen captureUltra power saving mode Power saving featurePower saving mode Tap Connect Wi-FiNetwork connectivity Mobile dataAbout tethering and mobile hotspots Using the mobile hotspotMobile hotspot and tethering Tap the Bluetooth tethering switch to activate it Using USB tetheringUsing Bluetooth tethering Air command Pen featuresHome screen Action memoEditing a memo as S Note file Viewing memosAdding Action memo widgets on the Home screen Smart select Command panel and tap Smart selectDrag the S Pen across the content you want to collect Draw around an area to select it with the S Pen Command panel and tap Image clipImage clip Collecting multiple itemsWrite a memo on the screenshot Command panel and tap Screen writeScreen write Capture screenshots to write or draw on themStarting S Note Creating notes Using the S Note widgetThickness, or pen colour Changing the pen settingsUsing the line eraser Editing handwritten notes Magnified handwriting modeTap More →Record sketching ScrapbookSketch recording You can record your actions while composing a notePreviewing information Using the S PenAir view Pen Select Using Air ButtonWriting in apps Direct pen inputWriting in text fields Smart alert Motions & usability featuresMotions and gestures Palm swipe to capture MuteSplit screen view Multi windowAbout Multi window Using additional options On the Apps screen, launch an app to use in the pop-up view Adjusting the window sizePop-up view Minimise the window Maximise the window Close the appLaunching the pop-up view from the split screen view Moving pop-up windowsManaging the Home screen PersonalisingManaging the Home and Apps screens Managing panels Setting wallpaper and ringtonesSetting wallpaper Managing the Apps screenChanging ringtones PasswordOn the Apps screen, tap Settings →Sounds and notifications Changing the screen lock methodHiding content Private modeActivating private mode Tap More →Remove from Private Viewing hidden contentAutomatically deactivating private mode Unhiding contentRemove account Setting up accountsAdding accounts Removing accountsTap Phone on the Apps screen PhoneMaking calls Making calls from call logs or contacts listMissed calls Receiving callsAnswering a call Rejecting a callDuring a video call Options during callsDuring a voice call Moving contacts from other devices ContactsAdding contacts Importing and exporting contactsAdding shortcuts for contacts to the Home screen Searching for contactsTap Send to send the message Messages & emailMessages Sending messagesViewing incoming messages Setting up email accountsReading emails Sending emailsTaking photos or recording videos CameraBasic shooting Launching Camera on the locked screen Shooting modesAuto PanoramaSound & shot Continuous shotBeauty face Interval shotCamera settings Gallery Viewing content on the devicePlanner Useful apps and featuresSearching for content FinderTap Save to save the event Creating tasksSyncing events and tasks with your accounts Enter event detailsTap the address field InternetTap Internet on the Apps screen Playing music MusicTap Video on the Apps screen Select a video to play VideoPlaying videos Clock Smart Manager Using the quick optimisation featureOn the Apps screen, tap Smart Manager →CLEAN ALL CalculatorStorage Using the Smart managerBattery On the Apps screen, tap Smart Manager and select a featureGoogle apps YouTube Google SettingsPlay Games DriveAbout Bluetooth BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Connecting to other devices Wi-Fi DirectUnpairing Bluetooth devices About Wi-Fi DirectEnding the device connection On the Apps screen, tap Settings →Wi-FiRe-searching for devices Deactivating the Quick connect featureQuick Connect About Quick connectAbout SideSync Sharing contentBefore using this app SideSyncTap OK on the smartphone screen Connecting your tablet and a smartphoneConnecting with other devices Using the virtual smartphone screen Entering text Adjusting the size of the virtual smartphone screenMoving the virtual smartphone screen Playing music or videos on the tablet Using the smartphone screenCopying files from the tablet to the smartphone Using call functions with the tabletCopying files between devices Copying files from the smartphone to the tabletAbout Screen Mirroring Screen MirroringViewing content on a TV Adding printer plug-ins Connecting to a printerPrinting content Mobile printingTransferring data from a computer Device & data managerTransferring data from your previous device Transferring data from a mobile deviceDevice MTP Using the device as a removable disk for data transferUpdating over the air Updating with Smart SwitchDevice can be updated to the latest software Updating the deviceBacking up and restoring data Performing a data resetUsing a Samsung account Using a Google accountSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiMobile hotspot and tethering BluetoothFlight mode On the Settings screen, tap Mobile hotspot and tetheringPrinting More connection settingsDefault messaging app Mobile networksDisplay DeviceSounds and notifications Motions and gestures PenLock screen and security PersonalApplications WallpaperPrivacy Accessibility113 Accounts Backup and resetLanguage and input BatterySystem Date and time AccessoriesStorage About device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Your battery is low. Charge the battery Battery depletes faster than when first purchasedYour device is hot to the touch Charge the batteryAnother Bluetooth device is not located Data stored in the device has been lost Copyright
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SM-P355NZAAXXV, SM-P355NZWAXXV specifications

The Samsung SM-P355NZWAXXV and SM-P355NZAAXXV are prominent entries in Samsung's Galaxy Tab Active series, designed specifically for users requiring a durable and adaptable tablet experience. These tablets stand out with their robust build quality, making them ideal for use in demanding environments like construction sites, manufacturing, and outdoor activities.

One of the defining features of the SM-P355 models is their rugged design. With military-grade durability, these tablets have passed several durability tests, including drop tests, temperature extremes, and water and dust resistance ratings. This ensures that users can rely on the tablets even in the harshest conditions.

The display is another key highlight of the SM-P355 series. With an 8-inch TFT screen, the tablets provide vibrant and clear visuals, suitable for both indoor and outdoor usage. The display is designed for touch sensitivity, even in wet conditions or when used with gloves, offering versatility for professionals who need to operate the device under various conditions.

Powered by an efficient processor, the SM-P355NZWAXXV and SM-P355NZAAXXV deliver smooth performance, allowing for seamless multitasking and responsiveness. The tablets come with 1.5GB of RAM and 16GB of internal storage, which can be expanded via a microSD slot, ensuring that users have ample space for applications and documents.

Connectivity options are plentiful, with both models supporting Wi-Fi and optional 4G LTE, ensuring that users can stay connected wherever they are. The inclusion of a powerful battery enhances the overall functionality, providing extended usage time without frequent recharging.

Equipped with the Android operating system, the SM-P355 tablets provide access to a wide range of applications through the Google Play Store, catering to professionals across varying industries. Additionally, Samsung's proprietary applications add further utility, allowing for better productivity and collaboration.

In terms of user experience, the tablets feature Samsung's Knox security platform, offering enhanced security features for data protection and privacy, making it suitable for sensitive work environments. Other characteristics include a front-facing and rear camera, enabling users to engage in video calls or capture high-quality images as needed.

In conclusion, the Samsung SM-P355NZWAXXV and SM-P355NZAAXXV tablets are highly capable devices, engineered to withstand tough conditions while delivering essential features that cater to the needs of professionals in various fields. Their combination of ruggedness, performance, and advanced technologies makes them a valuable asset for those seeking reliability and functionality in hostile environments.
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