troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.
When you turn on your phone or while you are using the phone, it prompts you to enter one of
Code | Try this to solve the problem: |
the following codes:
Code | Try this to solve the problem: |
When the phone lock feature is enabled, Password you must enter the password you set for
PUK
Your SIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
When you access a menu requiring the
the phone.
When using the phone for the first time or when the PIN requirement is enabled, you
PIN must enter the PIN supplied with the SIM card. You can disable this feature by using the PIN lock menu.
PIN2
PIN2, you must enter the PIN2 supplied with the SIM card. For details, contact your service provider.
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