Samsung GT-S7392MKASER, GT-S7392RWAXXV, GT-S7392WRAXXV Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings Backup and reset Factory data reset Reset device Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Contents GT-S7392 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the batteryCharging with the charger Checking the battery charge status Reducing the battery consumptionInserting a memory card Formatting the memory card Removing the memory cardHolding the device Turning the device on and offSwitching to silent mode Adjusting the volumeLocking and unlocking the device Switching between networks Switching between networksActivating SIM or Usim cards Basics Indicator iconsIcon Meaning Finger gestures Using the touch screenTapping Double-tapping DraggingPinching FlickingRotating the screen Control motionsTurning over Picking upHome screen NotificationsRearranging panels Rearranging itemsUsing widgets Setting wallpaperUsing the setting shortcut widget Removing a panelApplications screen Using applicationsUninstalling applications Installing applicationsOrganising with folders Sharing applicationsEntering text Using the Samsung keyboardChanging the keyboard type Turning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Entering text by voiceAdding Wi-Fi networks Setting up accountsForgetting Wi-Fi networks Adding accountsConnecting with Windows Media Player Connecting with Samsung KiesTransferring files Setting a pattern Connecting as a media deviceSecuring the device Device MTPSetting a password Setting a PINUnlocking the device Upgrading with Samsung Kies Upgrading the deviceUpgrading over the air Phone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Automatically rejecting calls from unwanted numbers Rejecting a callMissed calls Call waitingManaging contacts ContactsDisplaying contacts Searching for contactsMoving contacts Moving contacts to GoogleFavourite contacts Importing and exporting contactsImporting contacts Exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsSending messages MessagingViewing incoming messages Listening to a voice messageSending scheduled messages Setting up email accountsReading messages Google MailLabels Talk Messenger Google+ChatON Chrome Web & networkPairing with other Bluetooth devices BluetoothSending and receiving data Camera MediaCamera etiquette Tap →Scene mode Scene modeTaking photos Taking a photoTap →Shooting mode Shooting modePanoramic photos Taking videos Recording modeTaking a video Zooming in and out Configuring settings for Camera Shortcuts GalleryViewing images Tap →Edit shortcutsEditing images Playing videosZooming in and out Video Player Setting as wallpaperDeleting images Sharing imagesSharing videos Deleting videosWatching videos YouTubeUploading videos Listening to the FM radio RadioAdding stations to the favourites list Scanning radio stationsPlay Store Application & media storesPlay Books Samsung AppsPlay Music Play MoviesPlay Magazines Memo UtilitiesComposing memos Browsing memosCreating events CalendarSyncing with Google Calendar Changing calendar type DropboxSearching for events Deleting eventsStopping alarms Setting alarmsDeleting alarms ClockVoice Recorder CalculatorRecording voice memos Managing voice memos Playing voice memosSaving files with contextual tags Searching the device GoogleSearching with images Search scopeMy Files Voice SearchAdding shortcuts to folders DownloadsMaps Travel & localSearching for locations Getting directions for a destination LocalNavigation About Settings SettingsWi-Fi Setting Wi-Fi sleep policyData usage Wi-Fi DirectFlight mode More settingsMobile networks Tethering and portable hotspotSIM card manager Blocking modeSound Storage DisplayWallpaper Location services BatteryApplication manager Lock screenSet up SIM card lock DefaultSecurity Language and inputSamsung keyboard Google voice typingVoice search Backup and resetText-to-speech output Pointer speedMotion Add accountDate and time Answering/ending calls AccessibilityText-to-speech output Developer options About device Google SettingsYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2013. Rev
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GT-S7392RWAXXV, GT-S7392WRASER, GT-S7392RWASER, GT2S7392MKABGL, GT2S7392RWABGL specifications

The Samsung GT-S7392 series, known for its enduring appeal in the entry-level market, offers a range of smartphones that cater to the needs of budget-conscious consumers. Among these models, the GT-S7392WRAXXV, GT-S7392MKAXXV, GT-S7392RWABGL, GT-S7392MKABGL, and GT-S7392MKASER stand out with their reliable performance and practical features.

One of the main characteristics of the GT-S7392 series is its compact design. With a lightweight body and user-friendly dimensions, these smartphones are easy to handle, making them perfect for daily use. The devices typically come equipped with a 4-inch display, offering a resolution that is suitable for viewing media, browsing the web, and engaging with apps without compromising on sharpness.

Key technologies integrated into these models include a dual SIM functionality, allowing users to manage both personal and professional contacts seamlessly. This feature is particularly beneficial for those who travel frequently or require separation between work and personal life. The smartphones are powered by a respectable dual-core processor, providing adequate speed for everyday tasks such as email, social media, and light gaming.

The camera capabilities of the GT-S7392 series should not be overlooked. Generally featuring a 3.2-megapixel rear camera, these devices allow users to capture memories with decent quality. While not designed for professional photography, the camera is sufficient for casual snaps and social media sharing. Additionally, the front-facing camera facilitates video calls and selfies, providing a complete user experience.

Battery life is another critical aspect of the GT-S7392 series. The devices are equipped with a removable battery, which is often a preference for users who may want to carry a spare. Depending on the specific model, the battery capacity usually ranges from 1500 to 1800 mAh, ensuring that users can stay connected through their busy days without frequent recharging.

In terms of software, these smartphones typically run on Android OS, complemented by Samsung’s TouchWiz interface. This combination provides a straightforward and intuitive user experience, with access to a plethora of applications via the Google Play Store. The build quality is robust, reflecting Samsung's commitment to providing durable devices, making the GT-S7392 series an appealing choice for those seeking affordable reliability in their mobile experience.

Overall, the Samsung GT-S7392WRAXXV, GT-S7392MKAXXV, GT-S7392RWABGL, GT-S7392MKABGL, and GT-S7392MKASER phones present a solid option for anyone looking to enjoy essential smartphone features without breaking the bank.