Samsung GT-S7070AVCXEV, GT-S7070XDCXEV, GT-S7070XDAXEV, GT-S7070PWDXEV manual Troubleshooting

Page 74

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the phone lock feature is enabled,

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM

 

card. You can disable this feature by using

 

the PIN lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact

 

 

your service provider.

 

 

a

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Contents English SEA /2010. Rev GT-S7070C Using this manual Instructional iconsCopyright information IiiContents Using basic functions Use Java-powered gamesTroubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Do not use the phone if the screen is cracked or broken Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Use only Samsung-approved accessories Safety precautionsFollow all safety warnings and regulations Drive safely at all timesHandle your phone carefully and sensibly Never use a damaged charger or batteryProtect batteries and chargers from damage Disassembling your phone may cause an electric shockImportant usage information Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Avoid interference with other electronic devicesSpecific Absorption Rate SAR certification information Ensure access to emergency servicesHandle SIM cards and memory cards with care Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Supplied accessories perform best for your phone UnpackYou can lock the touch screen and keys to Rear of your phone includes the following keys and featuresPhone layout Prevent any unwanted phone operations. ToLearn about the icons that appear on your display KeysIcons Connected to secured web Install the SIM card and battery Assembling and preparing your mobile phoneInsert the SIM card Charge the battery Insert a memory card optional Attach a hand strap optional To turn your phone on Press and hold Switch to the offline profileTurn your phone on and off Use the touch screen Open the widget toolbar Access menusUse widgets Move the widgets to the idle screenAdjust the vibration intensity on the touch screen Access help informationAdjust the volume of the key tones Customize your phoneSelect a skin color Menu mode Switch to or from the silent profileSelect a wallpaper Idle mode Change your ringtoneUnlock the touch screen with smart unlock Enter the new password again and select ConfirmUse basic call functions Learn to make or answer calls and use basic call functionsMake a call Adjust the volumeUse the speakerphone feature Answer a callSend an email Send and view messagesSend a text or multimedia message Enter textEnter text in one of the following modes ABCView text or multimedia messages SymbolEnter text using the handwriting box2 Add a new contact Add and find contactsView an email Find a contactView photos Use basic camera functionsCapture photos Capture videosListen to the FM radio Listen to musicView videos After capturing videos, select to view videosTo turn off the FM radio, select Control the FM radio using the following iconsListen to music files Browse the web Control playback using the following iconsLearn to access and bookmark your Favorite web pages Browse web pagesBookmark your Favorite web pages Use the Google servicesNavigate web pages using the following icons Download media filesConnect to Google Maps Connect to Google SearchConnect to Google Mail Call a recently dialed number Use advanced call functionsView and dial missed calls Learn about your phone’s additional calling capabilitiesAnswer a second call Hold a call or retrieve a held callDial a second call Make a multiparty call conference callReject a call Call an international numberCall a contact from the phonebook Set Favorite numbers Use advanced phonebook functionsCreate your namecard Create a group of contactsCreate a text template Use advanced messaging functionsMake calls or send messages from photos Create a message from a multimedia template Create a multimedia templateInsert text templates in new messages Create a folder to manage messagesSelect → Continuous Make any necessary adjustments Capture photos by using options preset for various scenesCapture photos in Smile shot mode Use advanced camera functionsCapture photos with decorative frames Capture panoramic photosCapture divided photos Phone captures the next photo automaticallyCustomize camera settings Use camera optionsUse advanced music functions Copy music files via Samsung PC StudioCopy music files to a memory card Synchronize your phone with Windows Media PlayerCustomize your music player settings Create a playlistRecord songs from the FM radio Set up your Favorite radio station listStore radio stations automatically Tap Add to FavoritesFind information of music Use the Bluetooth wireless feature Turn on the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesSend data using the Bluetooth wireless feature Use Remote SIM mode Activate the mobile trackerMake fake calls Record and play voice memosApply effects to images Edit imagesPlay a voice memo Learn to edit images and apply fun effectsCrop an image Adjust an imageTransform an image Enter a new file name for the image and select DoneInsert a visual feature Print imagesSet your Favorite destination list Settings → Preferred lists → EditUpload photos and videos to the web Upload a fileUse Java-powered games and applications Customize the Communities settingsPlay games Create and view world clocksDownload games or applications Launch applicationsStop an alarm Set and use alarmsSet a new alarm Learn to set and control alarms for important eventsUse the calculator Set a countdown timerDeactivate an alarm Convert currencies or measurements Create wish lists Use the stopwatch Manage your shopping list Add items to your shopping bagManage your calendar Create new tasksCreate new memos Change the calendar viewView events Troubleshooting Ensure that the SIM card is installed correctly Your phone displays Service unavailable or Network errorAudio quality of the call is poor
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