PROBLEM | SOLUTION | |
Media Studio Program | • Check if your PC meets the basic system | |
malfunction. | requirements. | |
| • Check if the direct connect USB adaptor is correctly | |
| connected and try again. | |
| • Press <Start> on the toolbar of your PC to run | |
Connection to your PC | Windows Update. Select Key Updates and Service | |
Packs, then update all. Reboot your PC and reconnect. | ||
is disabled. | ||
• When connecting via a USB port on the front | ||
| ||
| of your PC or a USB hub, it may not connect | |
| properly. If there is an unstable connection, | |
| connect it via the USB port on the rear of your PC. | |
| • If you have formatted the player on Windows 2000, | |
| the file transfer may be delayed. Format the player | |
The file transfer rate is | on Windows XP or Vista and try again. | |
• If you are running multiple programs including | ||
too slow. | ||
<Media Studio> on your PC, the file transfer rate | ||
| ||
| will be slow. Exit unnecessary programs and try | |
| transferring again. | |
| • Check if the available file has been saved in the | |
| memory of the player. | |
Player isn’t playing. | • Check if the music file is damaged. | |
• Check if there is enough battery power. | ||
| ||
| • This player does not support secure WMA files from | |
| online stores. | |
| • Check if the direct connect USB adaptor is securely | |
File upload doesn’t work. | connected. Reconnect if necessary. | |
• Check if the memory is full. | ||
| ||
| • Press the Reset hole. | |
|
|
26 _ troubleshooting