Samsung LS34E790CNS/XV, LS34E790CN/CI There is no sound, Volume is too low, Ports Are not working

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Sound issue

Issues	Solutions

There is no sound.	Check the connection of the audio cable or adjust the volume.

	Check the volume.

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.

Video is available but there is no sound.

Sound cannot be heard if a HDMI-DVI cable is used to connect the input device. Connect the device using an HDMI cable or a DP cable.

Source device issue

Issues	Solutions

A beeping sound is heard when my PC is booting.	If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

Issues			Solutions

The ports	and	are not working.	The USB data transfer feature is not available when the USB Super Charging feature is set to On.
			To use the USB data transfer feature, go to Settings USB Super Charging, select a specific USB
			port(USB1 or USB2), and then select Off.

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Contents LCD Monitor Table of contents Installing the Software Specifications Copyright Before Using the ProductSafety Precautions Securing the Installation SpacePrecautions for storage SymbolsPower off the product and computer CleaningElectricity and Safety Installation Samsung Operation Product failure, an electric shock or fire may result Output ports, etcPage Correct posture to use the product Preparations Cleaning clothChecking the Components ComponentsControl Panel PartsJOG Button Multi directional button that helps navigateOff UP/DOWN Adjust Brightness, Contrast, SharpnessDirect Key guide Return Function Key GuideSource Change Power OffPort Reverse SideAdjusting the Product Tilt and Height InstallationPage To lock an anti-theft locking device Anti-theft LockBefore Connecting Connecting and Using a Source DeviceConnecting and Using a PC Connection Using the Hdmi CableConnecting to Headphones or Speakers Connection Using the DP CableOn the PC Source is not setNext, connect the power cable to the power outlet Connecting the PowerSTAND-REAR Tidying Up the Connected CablesConnecting a PC to the Product Connecting the Product to a PC as a USB HUBUtilizing the Product as a USB HUB Setting Optimum Resolution Driver InstallationClick Windows Driver Select your product model from the list of modelsConfiguring Brightness Screen SetupAdjust the Brightness controlling the JOG button LEFT/RIGHT BrightnessAdjust the Contrast controlling the JOG button LEFT/RIGHT Configuring ContrastContrast Selected option will be appliedSharpness Configuring SharpnessAdjust the Sharpness controlling the JOG button LEFT/RIGHT Configuring Game Mode Game ModeYou can customize the brightness to suit your preferences Configuring Samsung Magic BrightSamsung Magic Bright Movie Color Hdmi Black Level Custom Adjust the tint of the screen Configuring ColorGamma Adjust the middle level of luminance ColorHdmi Black Level Configuring the Hdmi Black Level SettingsStandard / Faster / Fastest Configuring the Response TimeResponse Time Image Size Screen AdjustmentChanging the Image Size Change the picture sizeAV mode Selected option will be applied Configuring H-Position & V-PositionPosition & V-Position PIP/PBP Off / On PIP/PBP ModeEnable or disable the PIP/PBP Mode function By moving the JOG button UP. Next, press the JOG button SizeScreen is 1720 x 1440 width x height Width x heightPosition PIP mode Configuring Sound SourceDisplayPort / Hdmi 1 / Hdmi Configuring SourceSelect the source for each screen Available in PBP modeSize HdmiDigital output device is connected using the HDMI/DP cable Configuring Image SizeThese signals Select the image size for sub-screenSet the Image Size for each of the divided screens Available in PBP modeSize PC modeImage Size Apply 169 Cancel Adjust the contrast level for sub-screen Adjust the contrast level for each screen Coordinating OSD Configuring LanguageLanguage Set the menu languageSec / 10 sec / 20 sec / 200 sec Configuring Display TimeDisplay Time Set the transparency for the menu windows TransparencyChanging Transparency Configuring Volume Setup and ResetAdjust the Volume controlling the JOG button LEFT/RIGHT Sound50% Configuring Sound ModeConfiguring Select Sound Eco Saving Configuring Eco SavingUSB Super Charging Configuring USB Super ChargingOff Disable USB Super Charging Configuring PC/AV Mode PC/AV ModeDisplayPort Ver Configuring DisplayPort VerAuto The input source is automatically recognized Configuring Source DetectionSource Detection Pressed Configuring Key Repeat TimeKey Repeat Time You can set the product to automatically turn off Off TimerConfiguring Off Timer ――This option is only available when Off Timer is set to On Configuring Turn Off AfterConfiguring Power LED On Power LED OnInitializing Settings Reset All Reset AllInformation Menu and Others View the current input source, frequency and resolutionInformation Displaying InformationSharpness BrightnessContrast Volume Configuring Volume in the Initial ScreenEasy Setting Box Installing the SoftwareInstalling the Software Removing the Software Checking the Resolution and Frequency Troubleshooting Guide Testing the Product Check the following Screen keeps switching on and offNot Optimum Mode is displayed Adjust Brightness and Contrast There is no sound Volume is too lowVideo is available but there is no sound Ports Are not workingHow can I change the frequency? Adjust the resolutionSet the frequency on your graphics card Monitor ,Settings or Bios Setup on the PC How do I set power-saving mode?Appearance and Themes Display PersonalizeGeneral SpecificationsStorage Environmental conditions OperatingPower Indicator PowerSaverPower Consumption Off BlinkingStandard Signal Mode Table VESA, 1152 x VESA, 1024 xVESA, 1280 x VESA, 1440 xContact Samsung World Wide Appendix800-10-7267 Samsung English Samsung English800-6225 800-0726-7864 English 800-2791-9267 800-2791-9111 English000-405-437-33 English 0800-777-08Others Product damage caused by customers faultNot a product defect OSD On Screen Display On Terminology

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