Samsung SM-A910FZDDXXV manual Appendix, Troubleshooting

Page 119

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

119

Page 118 Page 120
Image 119
Page 118 Page 120
Contents SM-A910F/DS Table of Contents Settings Appendix Read me first BasicsBasics Instructional iconsPackage contents Device layout Recents KeysCharging the battery BatteryViewing the remaining charging time Reducing the battery consumptionPower saving mode Battery charging tips and precautionsSIM or Usim card nano-SIM card Ultra power saving modeInstalling the SIM or Usim card Be damaged Removing the SIM or Usim card Basics Memory card microSD card Installing a memory cardSetting preferred SIM or Usim cards Basics Formatting the memory card Removing the memory cardRestarting the device Turning the device on and offTouchscreen Dragging TappingTapping and holding Spreading and pinching Double-tappingSwiping Home screen options Home screenHome screen Moving items Adding itemsCreating folders Removing itemsManaging panels Apps screenSearching for items Rearranging itemsIcon Meaning Indicator iconsLock screen Notification panel Using the notification panelFinder Using quick setting buttonsSearching for content on the device Setting search categoriesChanging the keyboard layout Entering textKeyboard layout Changing the input languageCopying and pasting Additional keyboard functionsCapturing screenshots Screen captureDictionary Closing an app Opening appsSmart capture Introduction Multi windowTap to open the list of recently used apps Split screen viewUsing additional options Pop-up view Adjusting the window sizeRegistering a new Samsung account Samsung accountRegistering your Samsung account Moving pop-up windowsRegistering an existing Samsung account Removing your Samsung accountTransferring data from a mobile device Transferring data from your previous deviceOn the computer, launch Smart Switch Transferring backup data from a computerUpdating over the air Connecting the device to a computer for data transferDevice and data management Updating the deviceBacking up and restoring data Updating with Smart SwitchUsing a Samsung account Quick connect Performing a data resetUsing a Google account Sharing content Connecting to other devicesConnecting to a TV Streaming content on the registered TV Sharing featuresBasics Deactivating emergency mode Emergency modePlay Store Installing or uninstalling appsInstalling apps Galaxy AppsEnabling apps Uninstalling or disabling appsSetting app permissions Managing appsMaking calls PhoneReceiving calls Missed calls Blocking phone numbersOptions during calls Rejecting a callCreating contacts manually ContactsAdding contacts During a video callImporting contacts Searching for contactsSharing contacts Sharing profileSending messages MessagesBlocking unwanted messages Viewing messagesBrowsing webpages Setting the message notificationSetting a message reminder InternetActivating secret mode Using secret modeSetting up email accounts Changing security settingsDeactivating secret mode Reading emails CameraBasic shooting Sending emailsTaking photos or recording videos Locking the focus and exposure Auto modeLaunching Camera on the locked screen Launching Camera quicklyContinuous shot Pro modePanorama Selfie HDR Rich toneNight Applying beauty effects Wide selfieScreen to take a photo Downloading modes Camera settingsQuick settings Camera settings Viewing images GalleryDeleting multiple images and videos Viewing videosDeleting images or videos Deleting an image or a videoSharing event albums Sharing images or videosCreating events PlannerStarting S Health HealthCreating tasks Syncing events and tasks with your accountsUsing S Health Additional information Voice Setting a wake-up commandUsing S Voice Tips for better voice recognition Setting the languageMaking voice recordings Voice RecorderComposing memos Changing the recording modeMy Files MemoClock AlarmSetting alarms Stopping alarmsStopwatch TimerWorld clock Gmail CalculatorGoogle apps ChromeYouTube Play MusicPlay Movies & TV DriveIntroduction Wi-FiConnecting to a Wi-Fi network Sending and receiving data Wi-Fi DirectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesMobile hotspot and tethering Flight modeUnpairing Bluetooth devices Data usage Using the mobile hotspotLimiting data usage SIM card managerNFC and payment Using the NFC featureMobile networks Making payments with the NFC feature Sending data Tap Android Beam and tap the switch to activate itAdding printer plug-ins More connection settingsOptions PrintingMirrorLink Printing contentConnecting your device to a vehicle via MirrorLink Ending the MirrorLink connection Download boosterSmart Manager Using the quick optimisation featureDevice security BatteryManaging the battery StorageUltra data saving Sounds and vibrations ApplicationsDo not disturb NotificationsDisplay Advanced featuresThemes WallpaperLock screen and security Fingerprint recognition Registering fingerprints For better fingerprint recognitionDeleting fingerprints Verifying the Samsung account passwordUnlocking the screen with fingerprints Using fingerprints to sign in to accountsSend SOS messages Privacy and safetyManaging shortcuts Easy modeSwitching to easy mode Adding emergency contactsAdding accounts AccessibilityAccounts Removing accounts Backup and resetGoogle Language and input About device StorageDate and time Appendix TroubleshootingForcing restart Resetting the deviceSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Trademarks Copyright
Related manuals
Manual 779 pages 9.9 Kb Manual 125 pages 27.02 Kb Manual 125 pages 10.79 Kb Manual 139 pages 58.86 Kb Manual 139 pages 46.64 Kb Manual 139 pages 42.55 Kb

SM-A910FZDDXXV specifications

The Samsung SM-A910FZDDXXV is a noteworthy entry within Samsung's Galaxy A series, designed to cater to users seeking a blend of functionality and style. This model, also known as the Galaxy A9 (2016), offers a array of compelling features, highlighted by its sleek design and robust performance capabilities.

One of the standout characteristics of the SM-A910F is its large 6-inch Super AMOLED display, providing vibrant colors and deep contrasts. With a resolution of 1080 x 1920 pixels, the screen delivers sharp and clear visuals, making it ideal for multimedia consumption and gaming.

Powering the device is an octa-core Qualcomm Snapdragon 652 processor, paired with 3GB of RAM. This combination ensures that the smartphone performs smoothly, handling multitasking and demanding applications with ease. Users can enjoy a seamless experience whether they are browsing the web, playing graphics-intensive games, or streaming videos.

The Galaxy A9 features an impressive 16-megapixel rear camera, equipped with optical image stabilization and an f/1.9 aperture. This enhances low-light photography, allowing users to capture stunning images in various lighting conditions. The front-facing camera is also 8 megapixels, perfect for selfies and video calls.

Storage is another highlight of the SM-A910F, as it offers 32GB of onboard storage, expandable via a microSD slot, accommodating users who require additional space for apps, photos, and music. This flexibility makes it a practical choice for those who enjoy taking lots of pictures or storing large files.

Battery life is crucial for any smartphone, and the A9 does not disappoint with its 5000mAh battery. This larger capacity ensures that users can enjoy extended usage without frequent recharging, a significant advantage for those on the go.

In terms of connectivity, the device supports 4G LTE, Wi-Fi, Bluetooth, and GPS, ensuring that users stay connected no matter where they are. The build quality of the A9 is also noteworthy, featuring a premium metal frame and glass back that exudes elegance and durability.

The Samsung SM-A910FZDDXXV exemplifies a well-rounded smartphone that caters to a variety of needs, making it a solid choice for anyone in the market for a mid-range device with impressive specifications. With its superior display, reliable performance, and quality cameras, it stands out as a practical and stylish option within the smartphone landscape.
Top Page Image Contents