Samsung SM-T561YZWAXXV, SM-T561YZKAXXV manual Error messages appear when launching the camera

Page 90

Troubleshooting

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

90

Image 90

Contents SM-T561Y Table of Contents Contacts Read me first Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim cardCharging the battery Removing the SIM or Usim cardGetting started Using a memory card Installing a memory cardReducing the battery consumption →Settings →Storage →Unmount SD card Removing the memory cardTurning the device on and off Formatting the memory card→ Erase everything Locking and unlocking the screen Using the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelRearranging quick setting buttons Using the quick setting panel Opening apps Installing or uninstalling appsInstalling apps Galaxy AppsManaging apps Uninstalling or disabling appsPlay Store Enabling appsKeyboard layout Using additional keyboard functionsEntering text Changing the input languageScreen capture Copying and pastingMy Files Power saving feature Ultra power saving modeMobile data Wi-FiNetwork connectivity Tap ConnectUsing the mobile hotspot Tethering and Mobile hotspotAbout tethering and mobile hotspots Tick Bluetooth tethering Using USB tetheringUsing Bluetooth tethering Tick USB tetheringAbout Multi window Motions & usability featuresMulti window Launching Multi windowAdjusting the window size Motions & usability featuresUsing Multi window options Personalising Managing the Home and Apps screensManaging the Home screen Changing the sorting method Managing the Apps screenManaging panels Hiding appsChanging ringtones Setting wallpaper and ringtonesSetting wallpaper Tap SET AS Wallpaper or DonePassword Changing the screen lock methodPattern Setting up accounts Adding accountsRemoving accounts Phone Making callsMaking calls from call logs or contacts list Rejecting a call Receiving callsAnswering a call Missed callsOptions during calls During a voice callDuring a video call Importing and exporting contacts ContactsAdding contacts Moving contacts from other devicesSearching for contacts Adding shortcuts for contacts to the Home screenTap →Add shortcut to home Messages & email MessagesSending messages Setting up email accounts Viewing incoming messagesSending emails Tap Email on the Apps screenReading emails Camera Basic shootingTaking photos or recording videos Beauty face Shooting modesAuto PanoramaContinuous shot Camera settingsBest photo NightCamera Viewing content on the device GalleryUseful apps and features PlannerCreating events or tasks Video Syncing events and tasks with your accountsPlaying videos Stopping alarms AlarmSetting alarms Deleting alarmsStopwatch TimerWorld clock Creating clocksComposing memos CalculatorMemo Searching for memosChrome Hancom Office ViewerGoogle apps GmailPlay Movies & TV MapsPlay Music Play BooksGoogle Google SettingsHangouts Voice SearchBluetooth About BluetoothPairing with other Bluetooth devices Sending and receiving dataSending an image About Wi-Fi Direct Wi-Fi DirectUnpairing Bluetooth devices Connecting to other devicesEnding the device connection Mobile printing Connecting to a printerPrinting content Adding printer plug-insTransferring data from a mobile device Device & data managerTransferring data from your previous device Transferring data from a computerUsing the device as a removable disk for data transfer Device MTPUpdating with Smart Switch Updating the deviceUpdating over the air Tap Backup and reset and tick Back up my data Performing a data resetUsing a Google account Backing up and restoring dataWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyBluetooth Flight modeTethering and Mobile hotspot Data usage LocationPrinting Sound Default messaging appMore networks Mobile networksDisplay Multi windowLock screen Call Application managerBackup and reset AccessibilityAccounts Default Language and inputLanguage Samsung keyboard Google voice typingText-to-speech options Pointer speedBattery Date and timeStorage SecurityAbout device Storage type Set a storage type for credential files Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Error messages appear when launching the camera Another Bluetooth device is not located Copyright

Related manuals

Manual 92 pages 29.96 Kb

Manual 729 pages 32.19 Kb