Control Panel → Display → Settings, Answer

There are only 16	Have the Windows colors been set
colors shown on the	properly?
screen.
The screen colors
have changed after	Has the video card been set
changing the video	Has the video card been set
card.	properly?
There is a message	Have you installed the monitor
that reads	driver?
"Unrecognized	See the video card manual to see if
monitor, Plug & Play	See the video card manual to see if
(VESA DDC) monitor	the Plug & Play (VESA DDC)
found".	function can be supported.
Problems related to	No sound
Audio

Sound level is too low.

product.)

Windows ME/2000/XP:

Set the colors properly at the

Control Panel → Display → Settings.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and the audio-out port on your sound card.

(Refer to Connecting the Monitor)

Check the volume level.

If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 56 Hz ~ 60 Hz. (Do not exceed 60 Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur, contact an authorized service center.

Q & A

Question

How can I change the frequency?

Answer

Frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control Panel→Display→Settings.

* Contact the video card manufacturer for details.

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