Samsung LH82DMDPLBC/XY manual IR sensor is not functioning, PC display settings cannot be saved

Page 163

Other issue

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

•• If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

(The power LED lights up red when the screen is switched off.)

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service centre to have the product serviced.

•• If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective.

Contact your nearest service centre to have the product serviced.

•• This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

In power-saving mode, when the input source is DisplayPort,

••

Go to System → General and set Max. Power Saving to Off. Alternatively, configure the PC

PC display settings cannot be saved.

 

display output settings again. Ensure the set is turned on.

 

 

 

When booting the PC with the input source set to

••

Boot the PC when the set is turned on or when the input source is not DisplayPort.

DisplayPort, the BIOS and booting screens do not appear.

 

 

 

 

 

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Contents DM82D Table of contents Support Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Samsung Operation Product failure, an electric shock or fire may result Output ports, etcPage Precautions when handling the panel Components Warranty cardPreparations Checking the ComponentsItems sold separately Buttons Description PartsControl Panel Panel KeyControl menu ReturnButtonsDescription RJ45 Reverse SidePort Description 5V 1ATo lock an anti-theft locking device Anti-theft LockGo to Home Launch Button Remote ControlPower on the product Adjust the volume Change the input sourceQuickly select frequently used functions To place batteries in the remote controlRemote control Used in Anynet+ mode and multimedia modeConnection Using an IR Stereo Cable sold separately Installation on a Perpendicular Wall Switching between portrait and landscapeVentilation Model name DimensionsInstallation on an Indented Wall Plane viewInstalling the Wall Mount Installing the Wall MountDM82D Wall Mount Kit Specifications VesaRS232C Cable Remote Control RS232CPin Signal Cable ConnectionFemale Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlySafety Lock Video Wall Mode ControlFull Natural Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typePrecautions for using DP Connection Using an Hdmi CableConnection Using the AV Cable Connecting to a Video DeviceConnection Using the component Cable Connection Using an HDMI-DVI Cable System → General → set Hdmi Hot Plug to On Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Connecting to an Audio SystemMagicInfo Connecting the network box Sold separatelyEntering MagicInfo mode Press Source on the remote control, and select MagicInfoBackB NextN Finish Cancel Apply Information Changing the Input sourceSource Edit NameUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCMonitor Computer Connection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Schedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Deployed FoldersMenu items in the Player Available features in the PlayerOption Name Operations Landscape / Portrait Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalViewing the details of the content that is running When Content is RunningCH Name Name of the channel currently playing Repeat Picture ModePlaylist MusicNetwork Schedule Multiframe File Formats Compatible with PlayerTemplate files and LFD.lfd files Contents Image Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallNot available RestrictionsOnly one video Video file can be played per client AvailableType Available features in the ScheduleSchedule Menu items in the ScheduleEditing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EFont Size Specify the text size for the message Configuring the background image/background musicEntering text Select the Edit Text window to enter textConfigure Template Name and Storage Save CancelPreview Message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDHome → Video Wall → Enter E Video WallApply to Video WallFormat Video WallHorizontal x Vertical Screen PositionHome → Network Status → Enter E Network StatusNetwork Status Check the current network and Internet connectionPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EURL Launcher URL LauncherHome → URL Launcher → Enter E Menu m → Picture → Picture Mode → Enter E Screen AdjustmentPicture Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperaturePoint White BalanceMenu m → Picture → White Balance → Enter E Menu m → Picture → Calibrated value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated valueAdvanced Settings Advanced SettingsFlesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsOff / Cool / Standard / Warm Digital Clean ViewColour Tone Mpeg Noise FilterDynamic Backlight Film ModeColour Tone Off Digital Clean View Mpeg Noise Filter Hdmi Black LevelPicture Size · Position ResolutionPicture Size Picture SizeZoom/Position PositionPicture Size Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto AdjustmentPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsMain picture Sub picture PIP SettingsOnScreen Display OnScreen Display――In double , , , mode, you cannot select Position Aspect Ratio Rotate ContentRotation Rotate menuScreen Protection Screen ProtectionAuto Protection Time Screen Burn ProtectionImmediate display TimerScreen Burn Protection Pixel ShiftMDC Message No Signal MessageMessage Display Source InfoMenu m → OnScreen Display → Menu Transparency → Enter E Menu LanguageOnScreen Display High / Medium / LowMenu m → OnScreen Display → Reset OnScreen Display → Enter E Reset OnScreen DisplaySound Mode Sound AdjustmentSound Equaliser Sound EffectVirtual Surround Dialog ClarityMenu m → Sound → Sound on Video Call → Enter E Hdmi SoundSound on Video Call Menu m → Sound → Hdmi Sound → Enter EAuto Volume Speaker SettingsTV Sound Output Menu m → Sound → Reset Sound → Enter E Reset SoundNetwork Type Network SettingsNetwork Settings NetworkConnecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredSet Network Type to Wired from the Network Settings Set Network Type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup WirelessManual Network Setup Wireless If your router has a Wpspbc button, follow these steps How to set up using WpspbcSelect WPSPBC, press E, and then press E again Menu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter EScreen Mirroring Server Network SettingsMenu m → Network → Device Name → Enter E Device NameSystem SetupInitial settings System SystemClock Set Sleep TimerPower On Delay TimePrimary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryMax. Power Saving Power ControlAuto Power On PC module powerNetwork Standby Power ButtonAuto Power On Off PC module power Max. Power Saving Standby ControlEco Sensor Eco SolutionEco Solution Energy SavingEnergy Saving Off Eco Sensor Screen Lamp Schedule Temperature ControlNo Signal Power Off Auto Power OffSelect Keyboard Keyboard SettingsDevice Manager Device ManagerMouse Options Mouse SettingsKeyboard Settings Select MousePointer Speed Pointer SettingsKeyboard Settings Mouse Settings Pointer SizeMenu m → System → Change PIN → Enter E Play viaChange PIN Menu m → System → Play via → Enter EGeneral GeneralSecurity BD WiseAnynet+ Menu Description Hdmi Hot Plug DivXVideo On Demand Game ModeAnynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices Anynet+ HDMI-CECAuto Turn Off Search for DevicesAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution Off and on againPossible Solution ProblemDivX Video On Demand Game ModeDivXVideo On Demand Game Mode Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset SystemSupport Software UpdateUpdate now Auto updateGo to Home Network Status Picture ModeOn/Off Timer More settingsMenu m→ Support → Reset All → Enter E Reset AllSupport USB HDD greater than 2TB is not supported Playing photos, videos and music Media PlayFile system and formats Compatible devices with media playTurn on your product Using a USB deviceConnecting a USB device Removing a USB deviceApproving a PC/mobile device connection Playing media content from a PC/mobile deviceFilter Features provided in the media content listWhen connected to a home network Dlna Source → Source → USBOption Name Operations Photos Videos Music Menu items in the media content listAvailable buttons and features during photo playback Audio Language Rewind / Fast ForwardSelect Scene Picture SizeShuffle Available buttons and features during music playbackEnable or disable shuffle playback mode Change the Sound ModeSubtitle Supported image resolutionsFile Extension Type Resolution Supported Subtitle and Media play file formatsVideo Decoder Supported music file formatsSupported Video Formats File Extension Type Codec CommentsAsf AviDivX 3.11 / 4.x / 5.x 1920 x ~30 MkvTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Sharpness Sound issueVideo is available but there is no sound Volume is too lowGo to Sound and change Speaker Settings to Internal There is audible sound when the volume is mutedThere is an echo sound coming from the speakers Remote control issueSource device issue Remote control does not workThere is no sound in Hdmi mode Other issuePIP menu is not available IR sensor is not functioning PC display settings cannot be savedDisplay output settings again. Ensure the set is turned on When booting the PC with the input source set toHow can I change the frequency? Monitor SettingsHow can I change the resolution? Question AnswerQuestion How do I set powersaving mode?Specifications Page Rating PowerSaverPowerSaver Normal Operation Power saving mode Power off Max DPM ModePixel Clock Sync Polarity KHz MHz Preset Timing ModesResolution Others Product damage caused by customers faultAppendix Not a product defectApplicable in countries with separate collection systems Correct disposal of batteries in this productPrevention of Afterimage Burn-in What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityOn instruction guide Preventing afterimage burn-inLicence 480i / 480p / 720p Terminology
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LH82DMDPLBC/CH, LH82DMDPLBC/EN, LH82DMDPLBC/NG, LH82DMDPLBC/XY, LH82DMDPLBC/XV specifications

The Samsung LH82DMDPLBC/EN is a cutting-edge digital signage display that caters to a variety of commercial applications. Known for its exceptional performance and versatility, this model is designed to enhance user engagement and deliver impactful visual experiences.

One of the standout features of the Samsung LH82DMDPLBC/EN is its impressive 82-inch screen size, which allows for expansive visual presentations. The display boasts a 4K Ultra HD resolution of 3840 x 2160 pixels, ensuring that every image and video appears sharp and vibrant. This high resolution is critical for businesses looking to capture audiences' attention, whether in retail environments, transportation hubs, or corporate settings.

The technology behind the LH82DMDPLBC/EN includes advanced LED backlighting, which contributes to superior brightness and contrast levels. With HDR10+ support, this display can produce a wide color gamut and deeper blacks, enhancing the overall viewing experience. Coupled with a wide viewing angle, it ensures that the content looks stunning from various positions, making it ideal for use in crowded spaces.

Another key characteristic of this model is its robust build quality. Designed for continuous operation, the Samsung LH82DMDPLBC/EN is engineered to function reliably in demanding environments. It is equipped with an effective cooling system to prevent overheating during prolonged use, further enhancing its longevity and performance.

In terms of connectivity, the display features a comprehensive set of input options, including HDMI, DisplayPort, and USB ports. This versatility allows businesses to easily connect a range of devices and media players to the screen. Moreover, the built-in MagicINFO content management system simplifies the process of scheduling and managing digital content, providing users with the tools they need to create dynamic displays effortlessly.

The design of the LH82DMDPLBC/EN is sleek and professional, allowing it to blend seamlessly with various interior decors. Its slim bezels maximize the viewing area, ensuring that the focus remains on the content being displayed. Additionally, it supports both landscape and portrait orientations, providing flexibility in installation to meet different business needs.

In summary, the Samsung LH82DMDPLBC/EN is a top-tier digital signage solution that combines large screen real estate with stunning picture quality and robust features. Its ability to deliver engaging content in diverse environments makes it an invaluable asset for businesses looking to elevate their communication and marketing strategies.
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