Samsung H1245AES-XSV manual Troubleshooting, Problems and solutions, Understanding error messages

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Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

•Make sure that the shipping bolts are removed (see page 3).

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

• Make sure the water hose mesh filter is not clogged (see page 14).

The Door does not open

1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3.Open the filter cover using a coin.(see page 13)

4.Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed

Solution

Close the door.

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

•This is when the internal temperature does not go down below a certain degree in washing or hydrating.

Press the Start/Pause button to try again.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

16 SAMSUNG Washing Machine Owner’s Instructions

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Contents Washing Machine Owner’s Instructions Before using the appliance Safety instructionsTable of Contents Installing the Washing Machine Unpacking the Washing MachineOverview of the washing machine Adjusting the leveling feet Selecting a locationRemoving the shipping bolts Connecting the water supply hose To connect the water supply hoseDrain hose connection procedures Positioning the drain hoseWiring lnstructions Plugging in the machineWashing a Load of Laundry Washing for the first timePutting detergent in the washing machine Temperature selection button Overview of the control panelFor the Silver Wash washing Childlockbutton lock functionWashing clothes using Fuzzy Logic Memory selection buttonUsing Delay Start Washing clothes manuallyUsing Clean Tub Washing tips and hintsMaintaining the Washing Machine Repairing a frozen washing machineCleaning the exterior Draining the washing machine in an emergencyCleaning the detergent drawer and recess Cleaning the debris filterCleaning the water hose mesh filter To do thisTroubleshooting Problems and solutionsUnderstanding error messages Programme Chart User optionFabric care chart AppendixElectrical warnings Specification Protecting the environmentDeclaration of conformity Case the Need for Servicing Arises

H1245AES/XSV, H1245AES-XSV, H1245AGS-XSP specifications

The Samsung H1245AGS-XSP, H1245AES-XSV, and H1245AES/XSV are advanced air conditioning units designed for exceptional performance and energy efficiency. These models showcase a blend of modern technology, user-friendly features, and a commitment to sustainability, making them popular choices for both residential and commercial applications.

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