Samsung AQ24AWANSER, AQ09AWANSER, AQ09AWAAFR, AQ12AWAXSER, AQ12AWAAFR manual Appendix, Troubleshooting

PROBLEM

SOLUTION

The air conditioner does

• Because of the protective mechanism, the appliance does not start

not operate immediately

operating immediately to keep the unit from overloading.

after it has been

The air conditioner will start in 3 minutes.

restarted.

The air conditioner does

• Check that the power plug is properly connected. Insert the power plug

not work at all.

into the wall socket correctly.

• Check if the circuit breaker is switched off.

• Check if there is a power failure.

• Check your fuse. Make sure it is not blown out.

The temperature does

• Check if you selected Fan mode.

not change.

Press the Mode button on the remote control to select another mode.

The cool(warm) air does

• Check if the set temperature is higher (lower) than the current

not come out of the air

temperature. Press the Temperature button on the remote control to

conditioner.

change the set temperature. Press the Temperature  or  button to

decrease or increase the temperature.

• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.

• Check if the air conditioner has just been turned on. If so, wait 3 minutes.

The fan speed does not

• Check if you selected Auto or Dry mode.

change.

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry

mode.

Timer function does not

• Check if you pressed the Set/Cancel button on the remote control after

set.

you have set the time.

Odors permeate in the

• Check if the appliance is running in a smoky area or if there is a smell

room during operation.

entering from outside. Operate the air conditioner in Fan mode or open

the windows to air out the room.

The air conditioner

• A bubbling sound may be heard when the refrigerant is circulating through

makes a bubbling sound.

the compressor. Let the air conditioner operate in a selected mode.

Water is dripping from

• Check if the air conditioner has been cooling for an extended period of

the air flow blades.

time with the air flow blades pointed downwards. Condensation may

generate due to the difference in temperature.

Remote control is not

• Check if your batteries are depleted.

working.

• Make sure batteries are correctly installed.

• Make sure nothing is blocking your remote control sensor.

• Check that there are no strong lighting apparatuses near the air

conditioner. Strong light which comes from fluorescent bulbs or neon

signs may interrupt the electric waves.

SYMPTOMS

CHECK ERROR MODE (DISPLAYED)

MANAGEMENT

The abnormal signal is

Some signal is displayed on the window

This product has something

LED like

,

,

,

,

, All

wrong, please call the nearest

displayed

blink,

,

contact center.