Samsung RSJ1FUBP1/BUL, RSJ1KERS1/BWT, RSJ1FEBP1/BUL, RSJ1KERS1/BUL manual Troubleshooting

PROBLEM

SOLUTION

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not

• Is the temperature control on the display panel set to the correct

chill sufficiently.

temperature? Try setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located too near a heat source?

• Is the back of the refrigerator too close to the wall and therefore keeping

air from circulating?

The food in the

• Is the temperature control on the display panel set to the correct

refrigerator is frozen.

temperature? Try setting it to a warmer temperature.

• Is the temperature in the room very low?

• Did you store the food with a high water content in the coldest part of

the refrigerator? Try moving those items into the body of the refrigerator

instead of keeping them in the CoolSelect Zone™ drawer.

You hear unusual noises

• Check that the refrigerator is level and stable.

or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping

air from circulating?

• Was anything dropped behind or under the refrigerator?

• A “ticking” sound is heard from inside the refrigerator. This is normal and

occurs because various accessories are contracting or expanding in

relation to the temperature of the refrigerator interior.

The front corners

• Some heat is normal as anti-condensators are installed in the front

and sides of the

corners of the refrigerator to prevent condensation.

appliance are hot

• Is the refrigerator door ajar? Condensation can occur when you leave

and condensation is

the door open for a long time.

occurring.

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before

making ice?

• Is the water line connected and the shut-off valve open?

• Did you manually stop the ice making function? Make sure Ice Type is

set to Cubed or Crushed.

• Is there any ice blocked within the ice storage unit?

• Is the freezer temperature too warm? Try setting the freezer temperature

lower.

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

circulating through the refrigerator.

refrigerator.

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

• Make sure that strong smelling food (for example, fish) is wrapped so

that it is airtight.

• Clean out your freezer periodically and throw away any spoiled or

suspect food.

Frost forms on the walls

• Is the air vent blocked? Remove any obstructions so air can circulate

of the freezer.

freely.

• Allow sufficient space between the foods stored for efficient air

circulation.

• Is the freezer door closed properly?

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.